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Many organizations��fall behind��due to their focus on��isolated efficiency metrics rather than collective ones, aligned to key business goals, such as��customer value and��fast delivery to the market.

We live in an environment marked by constant business disruption and continuous transformation – and this also demands the modernization of IT services. Digital transformation opens the door to higher business value from IT – if the challenges of “digital everything” can be addressed.
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ITSM��helps organizations swiftly respond to these new business requirements, technological trends and market demands. It should be the��primary focus��of any modern IT organization.��