{"id":502476,"date":"2020-08-14T15:00:00","date_gmt":"2020-08-14T15:00:00","guid":{"rendered":"https:\/\/www.capgemini.com\/?post_type=client-story&#038;p=514453"},"modified":"2025-03-26T07:41:41","modified_gmt":"2025-03-26T07:41:41","slug":"global-media-and-entertainment-client-wins-with-a-consumer-grade-employee-experience","status":"publish","type":"client-story","link":"https:\/\/www.capgemini.com\/pt-en\/news\/client-stories\/global-media-and-entertainment-client-wins-with-a-consumer-grade-employee-experience\/","title":{"rendered":"Global media and entertainment client wins with a consumer-grade employee experience"},"content":{"rendered":"\n<header class=\"wp-block-cg-blocks-hero-reusable is-style-default header heroReusable  \"><div class=\"header-bgs\"><picture><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2020\/08\/ÎÚÑ»´«Ã½_Client-Stories_Media_Employer-Experience-e1634044997219.jpg?w=2880&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2020\/08\/ÎÚÑ»´«Ã½_Client-Stories_Media_Employer-Experience-e1634044997219.jpg?w=2880&amp;quality=70 2x\" media=\"(min-width: 1500px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2020\/08\/ÎÚÑ»´«Ã½_Client-Stories_Media_Employer-Experience-e1634044997219.jpg?w=1440&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2020\/08\/ÎÚÑ»´«Ã½_Client-Stories_Media_Employer-Experience-e1634044997219.jpg?w=2880&amp;quality=70 2x\" media=\"(min-width: 992px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2020\/08\/ÎÚÑ»´«Ã½_Client-Stories_Media_Employer-Experience-e1634044997219.jpg?w=1024&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2020\/08\/ÎÚÑ»´«Ã½_Client-Stories_Media_Employer-Experience-e1634044997219.jpg?w=1024&amp;quality=70 2x\" media=\"(min-width: 768px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2020\/08\/ÎÚÑ»´«Ã½_Client-Stories_Media_Employer-Experience-e1634044997219.jpg?w=768&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2020\/08\/ÎÚÑ»´«Ã½_Client-Stories_Media_Employer-Experience-e1634044997219.jpg?w=768&amp;quality=70 2x\" media=\"(min-width: 0)\"\/><img decoding=\"async\" src=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2020\/08\/ÎÚÑ»´«Ã½_Client-Stories_Media_Employer-Experience-e1634044997219.jpg\" class=\"header-img header-img-d\" alt=\"\" style=\"object-fit:cover;object-position:52% 22%\" loading=\"eager\"\/><\/picture><\/div><div class=\"heroPictureCardHeaderShape\"><\/div><div class=\"container\"><div class=\"row\"><div class=\"col-md-12\"><div class=\"box\"><div class=\"boxTagWrapper\"><div class=\"tagInfo\"><div><span class=\"box-tag\">Client story<\/span><\/div><\/div><\/div><div class=\"box-title\"><h1 data-maxlength=\"34\">Global media and entertainment client wins with a consumer-grade employee experience<\/h1><\/div><div class=\"inner-row-insight download-btn\"><div class=\"col-md-4 downloadFiles addPadding\"><a class=\"button-download--small\" type=\"download\" href=\"https:\/\/www.capgemini.com\/pt-en\/wp-content\/uploads\/sites\/26\/2020\/08\/ÎÚÑ»´«Ã½-Client-story-_Media-co.-case-study-of-user-experience-transformation.pdf\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"opens in a new window\"><span>Download client story<\/span><span class=\"type\">280 KB  pdf<\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/header>\n\n\n\n<section class=\"wp-block-cg-blocks-intro-para undefined section section--intro\"><div class=\"intro-para\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-md-1\"><nav class=\"article-social\"><ul class=\"social-nav\"><li class=\"ip-order-fb\"><a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https:\/\/www.capgemini.com\/pt-en\/news\/client-stories\/global-media-and-entertainment-client-wins-with-a-consumer-grade-employee-experience\/\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"opens in a new window\"><i aria-hidden=\"true\" class=\"icon-fb\"><\/i><span class=\"sr-only\">Facebook<\/span><\/a><\/li><li class=\"ip-order-tw\"><a href=\"https:\/\/twitter.com\/intent\/tweet?url=https:\/\/www.capgemini.com\/pt-en\/news\/client-stories\/global-media-and-entertainment-client-wins-with-a-consumer-grade-employee-experience\/&amp;text=Global media and entertainment client wins with a consumer-grade employee experience\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"opens in a new window\"><i aria-hidden=\"true\" class=\"icon-tw\"><\/i><span class=\"sr-only\">Twitter<\/span><\/a><\/li><li class=\"ip-order-li\"><a href=\"https:\/\/www.linkedin.com\/sharing\/share-offsite\/?url=https:\/\/www.capgemini.com\/pt-en\/news\/client-stories\/global-media-and-entertainment-client-wins-with-a-consumer-grade-employee-experience\/&amp;text=Global media and entertainment client wins with a consumer-grade employee experience\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"opens in a new window\"><i aria-hidden=\"true\" class=\"icon-li\"><\/i><span class=\"sr-only\">Linkedin<\/span><\/a><\/li><\/ul><\/nav><\/div><div class=\"col-12 col-md-11 col-lg-10\"><h2 class=\"intro-para-title\">Success sometimes brings challenges in its wake. For instance, a world leader in media, entertainment, and technology had grown through product expansion and strategic partnerships and acquisitions \u2013 but its attainments led to mounting complexities for internal stakeholders interacting with IT.<br><\/h2><p class=\"intro-para-content\"><strong>Client: <\/strong>Global media &amp; entertainment company<br><br><strong>Region: <\/strong>North America<br><br><strong>Industry: <\/strong>Media &amp; entertainment<br><strong><br>Client challenge:<\/strong> A leader in the worlds of media, entertainment, and technology sought to reimagine its user experience<strong><br><\/strong><br><strong>Solution:<\/strong> ÎÚÑ»´«Ã½ brought multiple divisions to agreement and process harmony, and then developed a new operating model that would effectively govern processes, tools, and data. <br><br><strong>Benefits:<\/strong><br>-A one-stop shop consumer-grade user experience across business services that empowers the workforce<br>-A model for providing consumer-grade organizational interactions in other areas of the business, including sales, legal, and HR as part of continued digital transformation across the organization<\/p><\/div><\/div><\/div><\/div><\/section>\n\n\n\n<section class=\"wp-block-cg-blocks-group undefined section section--article-content section--story-content article-body\"><div class=\"article-main-content\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-md-11 col-lg-10 offset-md-1 offset-lg-1\"><div class=\"article-text article-quote-text\">\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>&#8220;We have a clear vision for how we want to deliver services \u2013 through an end-to-end user experience that abstracts the complexity of our organization from our end users and simplifies our ability to serve them.\u201d<\/p>\n<cite>Client, VP, Software Development &amp; Engineering<\/cite><\/blockquote>\n\n\n\n<p>The organization\u2019s growth resulted in five distributed businesses that operated independently. Processes were siloed within each of the IT functions, and IT tools were a blend of enterprise and distributed elements.<\/p>\n\n\n\n<p>Across the business, the workforce needed a uniform and consumer-grade service and support experience, while the IT staff sought a platform that would make it easier for them to provide a better experience, while themselves achieving high levels of control and governance.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-bringing-consistency-simplicity-and-enhanced-usefulness-to-it-service-management\"><strong>Bringing consistency, simplicity, and enhanced usefulness to IT service management<\/strong><\/h3>\n\n\n\n<p>Working with ÎÚÑ»´«Ã½, the company reimagined its entire approach to IT service management (ITSM). Key to this was, first, understanding the current landscape and ticket types; and second, ensuring that employees were consulted on the development of new processes, paying particular attention to the user experience.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><img decoding=\"async\" src=\"https:\/\/www.capgemini.com\/us-en\/wp-content\/uploads\/sites\/4\/2020\/08\/3105-Client-story-Media-and-Tech-chart.jpg\" alt=\"\" class=\"wp-image-509181\"\/><\/figure><\/div>\n\n\n<p>What emerged was an enhanced ITSM experience, providing consistency in intake processes, and also in notification mechanisms and toolsets. A single, company-wide reporting solution was created, providing self-service capabilities for the creation of reports. Other elements of the approach included consistency in automation across all divisions, a consolidated and standardized knowledge-management system, a straightforward governance model, and an intuitive <a href=\"https:\/\/www.capgemini.com\/partner\/servicenow\/\">ServiceNow<\/a> walk-up application.<\/p>\n\n\n\n<p>Central to success were the alignment of business and IT functions, a guiding vision of simplicity and usefulness, and a relentless focus on the needs of users.<\/p>\n\n\n\n<p>The result? An ITSM approach of which the business can be proud \u2013 and on which it can build.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-watch-the-webinar\">Watch the webinar<\/h3>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><a href=\"https:\/\/www.capgemini.com\/us-en\/resources\/webinar-media-company-reimagines-its-employee-user-experience\/\"><img decoding=\"async\" src=\"https:\/\/www.capgemini.com\/us-en\/wp-content\/uploads\/sites\/4\/2020\/08\/3105Web-Banner-_-Webinar-Landing-Page.jpg\" alt=\"\" class=\"wp-image-509182\"\/><\/a><\/figure><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"<p>We have a clear vision for how we want to deliver services \u2013 through an end-to-end user experience that abstracts the complexity of our<\/p>\n","protected":false},"author":103,"featured_media":502477,"template":"","meta":{"cg_dt_proposed_to":[],"cg_seo_hreflang_relations":"[]","cg_seo_canonical_relation":"","cg_seo_hreflang_x_default_relation":"","cg_dt_approved_content":true,"cg_dt_mandatory_content":false,"cg_dt_notes":"","cg_dg_source_changed":false,"cg_dt_link_disabled":false,"footnotes":"","client_logo_id":0,"client_logo_url":"","primary_term":"","featured_focal_points":"{\"x\":\"0.69\",\"y\":\"0.31\"}"},"tags":[215],"brand":[],"service":[33],"industry":[28],"partners":[55],"country":[],"content-group":[],"class_list":["post-502476","client-story","type-client-story","status-publish","has-post-thumbnail","hentry","tag-client-story","service-customer-experience","industry-media-entertainment","partners-servicenow"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.8 (Yoast SEO v22.8) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Global media and entertainment client wins with a consumer-grade employee experience - ÎÚÑ»´«Ã½ Portugal<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.capgemini.com\/pt-en\/news\/client-stories\/global-media-and-entertainment-client-wins-with-a-consumer-grade-employee-experience\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Global media and entertainment client wins with a consumer-grade employee experience - ÎÚÑ»´«Ã½ Portugal\" \/>\n<meta property=\"og:description\" content=\"We have a clear vision for how we want to deliver services \u2013 through an end-to-end user experience that abstracts the complexity of our\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.capgemini.com\/pt-en\/news\/client-stories\/global-media-and-entertainment-client-wins-with-a-consumer-grade-employee-experience\/\" \/>\n<meta property=\"og:site_name\" content=\"ÎÚÑ»´«Ã½ Portugal\" \/>\n<meta property=\"article:modified_time\" content=\"2025-03-26T07:41:41+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.capgemini.com\/pt-en\/wp-content\/uploads\/sites\/42\/2020\/08\/ÎÚÑ»´«Ã½_Client-Stories_Media_Employer-Experience-e1634044997219.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2880\" \/>\n\t<meta property=\"og:image:height\" content=\"1800\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.capgemini.com\/pt-en\/news\/client-stories\/global-media-and-entertainment-client-wins-with-a-consumer-grade-employee-experience\/\",\"url\":\"https:\/\/www.capgemini.com\/pt-en\/news\/client-stories\/global-media-and-entertainment-client-wins-with-a-consumer-grade-employee-experience\/\",\"name\":\"Global media and entertainment client wins with a consumer-grade employee experience - ÎÚÑ»´«Ã½ Portugal\",\"isPartOf\":{\"@id\":\"https:\/\/www.capgemini.com\/pt-en\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.capgemini.com\/pt-en\/news\/client-stories\/global-media-and-entertainment-client-wins-with-a-consumer-grade-employee-experience\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.capgemini.com\/pt-en\/news\/client-stories\/global-media-and-entertainment-client-wins-with-a-consumer-grade-employee-experience\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.capgemini.com\/pt-en\/wp-content\/uploads\/sites\/42\/2020\/08\/ÎÚÑ»´«Ã½_Client-Stories_Media_Employer-Experience-e1634044997219.jpg\",\"datePublished\":\"2020-08-14T15:00:00+00:00\",\"dateModified\":\"2025-03-26T07:41:41+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.capgemini.com\/pt-en\/news\/client-stories\/global-media-and-entertainment-client-wins-with-a-consumer-grade-employee-experience\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.capgemini.com\/pt-en\/news\/client-stories\/global-media-and-entertainment-client-wins-with-a-consumer-grade-employee-experience\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.capgemini.com\/pt-en\/news\/client-stories\/global-media-and-entertainment-client-wins-with-a-consumer-grade-employee-experience\/#primaryimage\",\"url\":\"https:\/\/www.capgemini.com\/pt-en\/wp-content\/uploads\/sites\/42\/2020\/08\/ÎÚÑ»´«Ã½_Client-Stories_Media_Employer-Experience-e1634044997219.jpg\",\"contentUrl\":\"https:\/\/www.capgemini.com\/pt-en\/wp-content\/uploads\/sites\/42\/2020\/08\/ÎÚÑ»´«Ã½_Client-Stories_Media_Employer-Experience-e1634044997219.jpg\",\"width\":2880,\"height\":1800},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.capgemini.com\/pt-en\/news\/client-stories\/global-media-and-entertainment-client-wins-with-a-consumer-grade-employee-experience\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Client Stories\",\"item\":\"https:\/\/www.capgemini.com\/pt-en\/client-story\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Global media and entertainment client wins with a consumer-grade employee experience\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.capgemini.com\/pt-en\/#website\",\"url\":\"https:\/\/www.capgemini.com\/pt-en\/\",\"name\":\"ÎÚÑ»´«Ã½ Portugal\",\"description\":\"ÎÚÑ»´«Ã½\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.capgemini.com\/pt-en\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Global media and entertainment client wins with a consumer-grade employee experience - ÎÚÑ»´«Ã½ Portugal","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.capgemini.com\/pt-en\/news\/client-stories\/global-media-and-entertainment-client-wins-with-a-consumer-grade-employee-experience\/","og_locale":"en_US","og_type":"article","og_title":"Global media and entertainment client wins with a consumer-grade employee experience - ÎÚÑ»´«Ã½ Portugal","og_description":"We have a clear vision for how we want to deliver services \u2013 through an end-to-end user experience that abstracts the complexity of our","og_url":"https:\/\/www.capgemini.com\/pt-en\/news\/client-stories\/global-media-and-entertainment-client-wins-with-a-consumer-grade-employee-experience\/","og_site_name":"ÎÚÑ»´«Ã½ Portugal","article_modified_time":"2025-03-26T07:41:41+00:00","og_image":[{"width":2880,"height":1800,"url":"https:\/\/www.capgemini.com\/pt-en\/wp-content\/uploads\/sites\/42\/2020\/08\/ÎÚÑ»´«Ã½_Client-Stories_Media_Employer-Experience-e1634044997219.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.capgemini.com\/pt-en\/news\/client-stories\/global-media-and-entertainment-client-wins-with-a-consumer-grade-employee-experience\/","url":"https:\/\/www.capgemini.com\/pt-en\/news\/client-stories\/global-media-and-entertainment-client-wins-with-a-consumer-grade-employee-experience\/","name":"Global media and entertainment client wins with a consumer-grade employee experience - ÎÚÑ»´«Ã½ Portugal","isPartOf":{"@id":"https:\/\/www.capgemini.com\/pt-en\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.capgemini.com\/pt-en\/news\/client-stories\/global-media-and-entertainment-client-wins-with-a-consumer-grade-employee-experience\/#primaryimage"},"image":{"@id":"https:\/\/www.capgemini.com\/pt-en\/news\/client-stories\/global-media-and-entertainment-client-wins-with-a-consumer-grade-employee-experience\/#primaryimage"},"thumbnailUrl":"https:\/\/www.capgemini.com\/pt-en\/wp-content\/uploads\/sites\/42\/2020\/08\/ÎÚÑ»´«Ã½_Client-Stories_Media_Employer-Experience-e1634044997219.jpg","datePublished":"2020-08-14T15:00:00+00:00","dateModified":"2025-03-26T07:41:41+00:00","breadcrumb":{"@id":"https:\/\/www.capgemini.com\/pt-en\/news\/client-stories\/global-media-and-entertainment-client-wins-with-a-consumer-grade-employee-experience\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.capgemini.com\/pt-en\/news\/client-stories\/global-media-and-entertainment-client-wins-with-a-consumer-grade-employee-experience\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.capgemini.com\/pt-en\/news\/client-stories\/global-media-and-entertainment-client-wins-with-a-consumer-grade-employee-experience\/#primaryimage","url":"https:\/\/www.capgemini.com\/pt-en\/wp-content\/uploads\/sites\/42\/2020\/08\/ÎÚÑ»´«Ã½_Client-Stories_Media_Employer-Experience-e1634044997219.jpg","contentUrl":"https:\/\/www.capgemini.com\/pt-en\/wp-content\/uploads\/sites\/42\/2020\/08\/ÎÚÑ»´«Ã½_Client-Stories_Media_Employer-Experience-e1634044997219.jpg","width":2880,"height":1800},{"@type":"BreadcrumbList","@id":"https:\/\/www.capgemini.com\/pt-en\/news\/client-stories\/global-media-and-entertainment-client-wins-with-a-consumer-grade-employee-experience\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Client Stories","item":"https:\/\/www.capgemini.com\/pt-en\/client-story\/"},{"@type":"ListItem","position":2,"name":"Global media and entertainment client wins with a consumer-grade employee experience"}]},{"@type":"WebSite","@id":"https:\/\/www.capgemini.com\/pt-en\/#website","url":"https:\/\/www.capgemini.com\/pt-en\/","name":"ÎÚÑ»´«Ã½ Portugal","description":"ÎÚÑ»´«Ã½","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.capgemini.com\/pt-en\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"}]}},"brand_term":[],"parsely":{"version":"1.1.0","canonical_url":"https:\/\/capgemini.com\/pt-en\/news\/client-stories\/global-media-and-entertainment-client-wins-with-a-consumer-grade-employee-experience\/","smart_links":{"inbound":0,"outbound":0},"traffic_boost_suggestions_count":0,"meta":{"@context":"https:\/\/schema.org","@type":"NewsArticle","headline":"Global media and entertainment client wins with a consumer-grade employee experience","url":"https:\/\/www.capgemini.com\/pt-en\/news\/client-stories\/global-media-and-entertainment-client-wins-with-a-consumer-grade-employee-experience\/","mainEntityOfPage":{"@type":"WebPage","@id":"https:\/\/www.capgemini.com\/pt-en\/news\/client-stories\/global-media-and-entertainment-client-wins-with-a-consumer-grade-employee-experience\/"},"thumbnailUrl":"https:\/\/www.capgemini.com\/pt-en\/wp-content\/uploads\/sites\/42\/2020\/08\/ÎÚÑ»´«Ã½_Client-Stories_Media_Employer-Experience-e1634044997219.jpg?w=150&h=150&crop=1","image":{"@type":"ImageObject","url":"https:\/\/www.capgemini.com\/pt-en\/wp-content\/uploads\/sites\/42\/2020\/08\/ÎÚÑ»´«Ã½_Client-Stories_Media_Employer-Experience-e1634044997219.jpg"},"articleSection":"Uncategorized","author":[{"@type":"Person","name":"Sai Kiran"}],"creator":["Sai Kiran"],"publisher":{"@type":"Organization","name":"ÎÚÑ»´«Ã½ Portugal","logo":""},"keywords":["client story"],"dateCreated":"2020-08-14T15:00:00Z","datePublished":"2020-08-14T15:00:00Z","dateModified":"2025-03-26T07:41:41Z"},"rendered":"<meta name=\"parsely-title\" content=\"Global media and entertainment client wins with a consumer-grade employee experience\" \/>\n<meta name=\"parsely-link\" content=\"https:\/\/www.capgemini.com\/pt-en\/news\/client-stories\/global-media-and-entertainment-client-wins-with-a-consumer-grade-employee-experience\/\" \/>\n<meta name=\"parsely-type\" content=\"post\" \/>\n<meta name=\"parsely-image-url\" content=\"https:\/\/www.capgemini.com\/pt-en\/wp-content\/uploads\/sites\/42\/2020\/08\/ÎÚÑ»´«Ã½_Client-Stories_Media_Employer-Experience-e1634044997219.jpg?w=150&amp;h=150&amp;crop=1\" \/>\n<meta name=\"parsely-pub-date\" content=\"2020-08-14T15:00:00Z\" \/>\n<meta name=\"parsely-section\" content=\"Uncategorized\" \/>\n<meta name=\"parsely-tags\" content=\"client story\" \/>\n<meta name=\"parsely-author\" content=\"Sai Kiran\" \/>","tracker_url":"https:\/\/cdn.parsely.com\/keys\/capgemini.com\/p.js"},"featured_image_src":"https:\/\/www.capgemini.com\/pt-en\/wp-content\/uploads\/sites\/42\/2020\/08\/ÎÚÑ»´«Ã½_Client-Stories_Media_Employer-Experience-e1634044997219.jpg","featured_image_alt":"","jetpack_sharing_enabled":true,"distributor_meta":false,"distributor_terms":false,"distributor_media":false,"distributor_original_site_name":"ÎÚÑ»´«Ã½ Portugal","distributor_original_site_url":"https:\/\/www.capgemini.com\/pt-en","push-errors":false,"featured_image_url":"https:\/\/www.capgemini.com\/pt-en\/wp-content\/uploads\/sites\/42\/2020\/08\/ÎÚÑ»´«Ã½_Client-Stories_Media_Employer-Experience-e1634044997219.jpg","_links":{"self":[{"href":"https:\/\/www.capgemini.com\/pt-en\/wp-json\/wp\/v2\/client-story\/502476","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.capgemini.com\/pt-en\/wp-json\/wp\/v2\/client-story"}],"about":[{"href":"https:\/\/www.capgemini.com\/pt-en\/wp-json\/wp\/v2\/types\/client-story"}],"author":[{"embeddable":true,"href":"https:\/\/www.capgemini.com\/pt-en\/wp-json\/wp\/v2\/users\/103"}],"version-history":[{"count":3,"href":"https:\/\/www.capgemini.com\/pt-en\/wp-json\/wp\/v2\/client-story\/502476\/revisions"}],"predecessor-version":[{"id":528717,"href":"https:\/\/www.capgemini.com\/pt-en\/wp-json\/wp\/v2\/client-story\/502476\/revisions\/528717"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.capgemini.com\/pt-en\/wp-json\/wp\/v2\/media\/502477"}],"wp:attachment":[{"href":"https:\/\/www.capgemini.com\/pt-en\/wp-json\/wp\/v2\/media?parent=502476"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.capgemini.com\/pt-en\/wp-json\/wp\/v2\/tags?post=502476"},{"taxonomy":"brand","embeddable":true,"href":"https:\/\/www.capgemini.com\/pt-en\/wp-json\/wp\/v2\/brand?post=502476"},{"taxonomy":"service","embeddable":true,"href":"https:\/\/www.capgemini.com\/pt-en\/wp-json\/wp\/v2\/service?post=502476"},{"taxonomy":"industry","embeddable":true,"href":"https:\/\/www.capgemini.com\/pt-en\/wp-json\/wp\/v2\/industry?post=502476"},{"taxonomy":"partners","embeddable":true,"href":"https:\/\/www.capgemini.com\/pt-en\/wp-json\/wp\/v2\/partners?post=502476"},{"taxonomy":"country","embeddable":true,"href":"https:\/\/www.capgemini.com\/pt-en\/wp-json\/wp\/v2\/country?post=502476"},{"taxonomy":"content-group","embeddable":true,"href":"https:\/\/www.capgemini.com\/pt-en\/wp-json\/wp\/v2\/content-group?post=502476"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}