{"id":848580,"date":"2024-09-12T13:29:48","date_gmt":"2024-09-12T13:29:48","guid":{"rendered":"https:\/\/www.capgemini.com\/no-no\/?post_type=client-story&#038;p=848580"},"modified":"2025-03-20T02:50:45","modified_gmt":"2025-03-20T02:50:45","slug":"eso-provides-british-electricity-customers-with-flexibility-service","status":"publish","type":"client-story","link":"https:\/\/www.capgemini.com\/no-no\/news\/client-stories\/eso-provides-british-electricity-customers-with-flexibility-service\/","title":{"rendered":"ESO provides British electricity customers with flexibility service"},"content":{"rendered":"\n<header class=\"wp-block-cg-blocks-hero-reusable header heroReusable  \"><div class=\"header-bgs\"><picture><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2024\/09\/ESO-client-story-web-page-banner.webp?w=2880&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2024\/09\/ESO-client-story-web-page-banner.webp?w=2880&amp;quality=70 2x\" media=\"(min-width: 1500px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2024\/09\/ESO-client-story-web-page-banner.webp?w=1440&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2024\/09\/ESO-client-story-web-page-banner.webp?w=2880&amp;quality=70 2x\" media=\"(min-width: 992px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2024\/09\/ESO-client-story-web-page-banner.webp?w=1024&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2024\/09\/ESO-client-story-web-page-banner.webp?w=1024&amp;quality=70 2x\" media=\"(min-width: 768px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2024\/09\/ESO-client-story-web-page-banner.webp?w=768&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2024\/09\/ESO-client-story-web-page-banner.webp?w=768&amp;quality=70 2x\" media=\"(min-width: 0)\"\/><img decoding=\"async\" src=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2024\/09\/ESO-client-story-web-page-banner.webp\" class=\"header-img header-img-d\" alt=\"\" style=\"object-fit:cover;object-position:50% 50%\" loading=\"eager\"\/><\/picture><\/div><div class=\"heroPictureCardHeaderShape\"><\/div><div class=\"container\"><div class=\"row\"><div class=\"col-md-12\"><div class=\"box\"><div class=\"boxTagWrapper\"><div class=\"tagInfo\"><div><span class=\"box-tag\">Client story<\/span><\/div><\/div><\/div><div class=\"box-title\"><h1 data-maxlength=\"34\">ESO provides British electricity customers with flexibility service<\/h1><\/div><div class=\"inner-row-insight download-btn\"><div class=\"col-md-4 downloadFiles addPadding\"><a class=\"button-download--small\" type=\"download\" href=\"https:\/\/www.capgemini.com\/no-no\/wp-content\/uploads\/sites\/23\/2024\/10\/ESO-client-story-case-study.pdf\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"opens in a new window\"><span>Download the case study<\/span><span class=\"type\">4 MB  pdf<\/span><\/a><\/div><\/div><\/div><div class=\"infoWrapper \"><div class=\"row\"><div class=\"col-md-4\"><span class=\"fieldName\">Client: Electricity System Operator<\/span><\/div><div class=\"col-md-4\"><span class=\"fieldName\">Region: United Kingdom<\/span><\/div><div class=\"col-md-4\"><span class=\"fieldName\">Industry: Energy Transition and Utilities<\/span><\/div><\/div><\/div><\/div><\/div><\/div><\/header>\n\n\n\n<section class=\"wp-block-cg-blocks-intro-para undefined section section--intro\"><div class=\"intro-para\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-md-1\"><nav class=\"article-social\"><ul class=\"social-nav\"><li class=\"ip-order-fb\"><a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https:\/\/www.capgemini.com\/no-no\/news\/client-stories\/eso-provides-british-electricity-customers-with-flexibility-service\/\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"opens in a new window\"><i aria-hidden=\"true\" class=\"icon-fb\"><\/i><span class=\"sr-only\">Facebook<\/span><\/a><\/li><li class=\"ip-order-li\"><a href=\"https:\/\/www.linkedin.com\/sharing\/share-offsite\/?url=https:\/\/www.capgemini.com\/no-no\/news\/client-stories\/eso-provides-british-electricity-customers-with-flexibility-service\/\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"opens in a new window\"><i aria-hidden=\"true\" class=\"icon-li\"><\/i><span class=\"sr-only\">Linkedin<\/span><\/a><\/li><\/ul><\/nav><\/div><div class=\"col-12 col-md-11 col-lg-10\"><h2 class=\"intro-para-title\">The Electricity System Operator (ESO) partnered with ÎÚÑ»´«Ã½ to rapidly design and launch the Demand Flexibility Service to respond to the drastic disruption to global supplies of energy caused by external factors such as the war in Ukraine<\/h2><p class=\"intro-para-content\"><strong>Client Challenge: <\/strong>\u00a0As the global energy system was disrupted, ESO set out to expand and further develop a first of its kind balancing service that enabled businesses and individual households to voluntarily moderate their electricity usage during peak periods.<br><br><strong>Solution: <\/strong>\u00a0ESO partnered with ÎÚÑ»´«Ã½ to rapidly scale and deploy the Demand Flexibility Service, agree on its use within the industry, and deliver a change management campaign to launch the service in time for winter.<br><br><strong>Benefits:<\/strong><\/p><ul class=\"box-list\"><li>More effective management of limited electricity during peak winter periods<\/li><li>Rapid development, approval, and deployment of new service<\/li><li>Empowerment of individual households and businesses to decrease electricity demand<\/li><li>Reduced carbon intensity of GB electricity<\/li><\/ul><\/div><\/div><\/div><\/div><\/section>\n\n\n\n<section class=\"wp-block-cg-blocks-group undefined section section--article-content\"><div class=\"article-main-content\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-md-11 col-lg-10 offset-md-1 offset-lg-1\"><div class=\"article-text article-quote-text\">\n<p>Disruption is a constant across every industry and the ability to adapt has always been a defining trait of leaders. The utilities sector has seen a particularly high degree of volatility in recent years as demand and innovation have introduced both new challenges and opportunities.<\/p>\n\n\n\n<p>The war in Ukraine presented the most recent and substantial of these disruptions. When access to energy imports from Russia ended, countries around Europe faced potential energy shortfalls. Electricity System Operator (ESO), the organization responsible for maintaining supply and demand of electricity in Great Britain, realized the threat of this disruption. It wanted to get ahead of the challenge to ensure the lights would stay on for households and business.<\/p>\n\n\n\n<p>\u201cPower is always essential, but even more so during the winter season. Given the heightened unpredictability of the 2022\/23 winter we required additional tools to manage both supply and demand\u201d explains Jon Wisdom, Head of Market Change Delivery, ESO. \u201cAs we were looking for solutions to top up existing market options, consumer flexibility offered a clear solution as an alternate way of managing demand.\u201d<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2024\/09\/ESO-client-story-web-page-image-1.jpg?w=960\" alt=\"\" class=\"wp-image-1054055\"\/><\/figure>\n\n\n\n<p>To more effectively support its customers and meet demand, ESO decided to create a service that would allow different businesses and individual households to voluntarily adjust their energy usage during peak periods. By incentivizing consumers appropriately, the service would lower demand when needed in order to provide continuous service without interrupting power unexpectedly due to a potential supply shortage.<\/p>\n\n\n\n<p>\u201cWith a system that would allow volunteers to pitch in, everyone could do their part to help with the situation,\u201d says Jon. \u201cThat meant building a system that would enable volunteers to reduce their usage during designated times and, of course, be properly compensated for their effort.\u201d<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-clarifying-usage-and-system-requirements\"><strong>Clarifying usage and system requirements<\/strong><\/h2>\n\n\n\n<p>As ESO began to build the service, the team realized that it needed a partner to fully define the work that would need to be done in order to take the scheme live as quickly as possible. This led the company to partner with ÎÚÑ»´«Ã½ to manage a team drawn from across ESO to design the service, secure regulatory approval, and build the processes and tools to run the service and get the ESO and industry ready for launch.<\/p>\n\n\n\n<p>\u201cTo move at the kind of speed that was needed, we needed to do more than just develop as quickly as possible,\u201d explains Jon. \u201cWe had to make sure that we were ready to clear every potential hurdle in our path. We adopted a \u2018progress over perfection\u2019 mantra to ensure the complexity of the project wouldn\u2019t prevent us from realizing our vision and delivering the service as needed. And that\u2019s where ÎÚÑ»´«Ã½ came in.\u201d<\/p>\n\n\n\n<p>Working together, the ESO and ÎÚÑ»´«Ã½ teams performed a thorough review of the technical requirements of the service and designed the end-to-end process that dictated how it would be used. In doing so, the organizations determined how ESO would sign up new providers, decide when to use the service, run an auction based on when the service would be needed, assess delivery of demand flexibility, and pay providers for the amount of electricity flexed post-event.<\/p>\n\n\n\n<p>During this process, 12 different teams from across ESO and a working group of industry subject matter experts came together to co-create the detailed process steps, which were supported by an iteratively developed Microsoft Power Platforms-based suite of tools, and ensure they would be fit for purpose. The collaboration between the project and IT department teams accelerated the tool\u2019s development, resulting in a delivery time of just four weeks. Through these activities, ESO and ÎÚÑ»´«Ã½ defined how the service would operate and be used while establishing a foundation for continuous improvement that would extend beyond the launch.<\/p>\n\n\n\n<p>\u201cObviously one of our top priorities was assisting with the initial launch, but no project really ends with a scheduled release,\u201d says Tom Carr-Lidstr\u00f6m, Senior Manager at ÎÚÑ»´«Ã½. \u201cWe had to ensure that once everything was in place and the scheme was operating, it could be updated and improved as needed. In this industry, disruptions can happen at any time and come from so many sources that major providers need to be ready to adjust, so we really wanted to leave ESO with the ability to transition as needed.\u201d<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-preparing-for-a-rapid-scheme-launch\"><strong>Preparing for a rapid scheme launch<\/strong><\/h2>\n\n\n\n<p>In addition, the project team developed a change management programme that would fully prepare the organization for the launch. Detailed change impact assessments for individual teams helped with the development of end-to-end guidance and the delivery of tailored communication and training to help ESO stakeholders through the process of getting up to speed with the new demand flexibility service.<\/p>\n\n\n\n<p>By doing so, the organizations ensured that ESO would be prepared on day one to incorporate demand reduction into the control room\u2019s operation of the British electricity system. In addition, the teams were educated regarding how system conditions would be analyzed, how the service would be used alongside other emergency actions (such as winter contingency coal contracts), and the governance for decision-making.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2024\/09\/ESO-client-story-web-page-image-2.jpg?w=960\" alt=\"\" class=\"wp-image-1054059\"\/><\/figure>\n\n\n\n<p>\u201cWorking with ÎÚÑ»´«Ã½, we were able to get everything developed, all regulatory requirements met, and an entire educational program in place within four months,\u201d describes Jon. \u201cThat timeline was incredibly intense but essential for us to properly manage the winter season and avoid any service disruption. ÎÚÑ»´«Ã½ was essential throughout this process. Without both of us working together, it would have been incredibly difficult to move at enough speed to accomplish the service that we needed.\u201d<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-preparing-for-future-peak-periods\"><strong>Preparing for future peak periods<\/strong><\/h2>\n\n\n\n<p>At the end of a four-month rapid design period, the Demand Flexibility Service (DFS) was approved and launched. 31 providers signed up, enlisting 1.6 million households and businesses to deliver demand flexibility throughout the winter of 2022-2023. Across 22 demand reduction events, these participants reduced their electricity demand by 3.3GWh, enough to power 200,000 households for a year, or 10 million households for one hour.<\/p>\n\n\n\n<p>This also enabled ESO to avoid additional fossil fuel-based power generation and 760 tonnes of associated CO2 emissions that would have otherwise been necessary to meet peak demand and ensure a secure, in-balance British power system. ESO has won plaudits and awards across industry for the project, including the Net Zero Engagement award at the Utility Week Awards in December 2023.<\/p>\n\n\n\n<p>\u201cWe have continued to use the Demand Flexibility Service as an additional tool to support our control room in managing the energy system\u201d, says Jon. \u201cBut while the future is obviously critical, it\u2019s also important to reflect on how quickly our collaboration was able to bring the DFS together and how many people pitched in to help get through the last two winters. We feel incredibly confident about the future of flexible demand in Great Britain.\u201d<\/p>\n\n\n\n<p>Following the success of the DFS\u2019 launch, ESO and ÎÚÑ»´«Ã½ have since supported the design, launch, and operation of an expanded service for the winter of 2023-2024. This further expanded the scale of the service, securing demand flexibility from &gt;2.6 million homes &amp; businesses and experimenting with closer to real-time activation and competitive pricing. This reiterated our commitment to continuing to evolve and improve the service as an enduring tool in the British energy sector and an important step towards establishing an active role for homes and businesses in helping our net zero grid to operate.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/section>\n\n\n<section class=\"section latestStoriesBlock \"><div class=\"container\"><div class=\"contentTitle\"><h2 class=\"story-heading\">Client stories<\/h2><\/div><div class=\"row\">\n\t\t\t\t\t<div class=\"col-md-4 col-lg-8\">\n\t\t\t\t\t\t<div class=\"storyBox \">\n\t\t\t\t\t\t\t<div class=\"imageWrapper focused-image-container\">\n\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.capgemini.com\/no-no\/news\/client-stories\/eneco-emobility-supercharges-its-customer-care-with-generative-ai\/\" aria-label=\"Eneco eMobility supercharges its customer care with generative AI\"  tabindex=\"-1\">\n\t\t\t\t\t\t\t\t<picture>\n\t\t\t\t\t\t\t\t\t\t\t\t<source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2024\/05\/Eneco-eMobility-client-story-web-page-banner.jpg?w=1024&#038;quality=70\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tmedia=\"(min-width: 992px)\"\/>\n\t\t\t\t\t\t\t\t\t\t\t\t<source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2024\/05\/Eneco-eMobility-client-story-web-page-banner.jpg?w=1024&#038;quality=70\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tmedia=\"(min-width: 768px)\"\/>\n\t\t\t\t\t\t\t\t\t\t\t\t<source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2024\/05\/Eneco-eMobility-client-story-web-page-banner.jpg?w=500&#038;quality=70\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tmedia=\"(min-width: 0)\"\/>\n\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2024\/05\/Eneco-eMobility-client-story-web-page-banner.jpg\" alt=\"\" style=\"object-position: 0% 0%; object-fit: cover;\" class=\"focused-image\" \/>\n\t\t\t\t\t\t\t\t\t\t<\/picture>\n\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"storyInfo\">\n\t\t\t\t\t\t\t\t<span class=\"storyTag\">Energy transition and utilities<\/span>\n\t\t\t\t\t\t\t\t<a class=\"storyTitle\" href=\"https:\/\/www.capgemini.com\/no-no\/news\/client-stories\/eneco-emobility-supercharges-its-customer-care-with-generative-ai\/\" aria-label=\"Eneco eMobility supercharges its customer care with generative AI\" >\n\t\t\t\t\t\t\t\t\t<h3 class=\"story-subtitle\">Eneco eMobility supercharges its customer care with generative AI<\/h3>\n\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<p><\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div><div class=\"col-md-8 col-lg-4\"><div class=\"row\"><div class=\"storyBox btmSpaceThreeStory col-lg-12 col-md-6\">\n\t\t\t\t\t\t<div class=\"imageWrapper focused-image-container\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.capgemini.com\/news\/client-stories\/barts-health-achieves-stability-and-security-with-public-cloud\/\" target=\"_blank\" aria-label=\"Barts Health achieves stability and security with public cloud\" tabindex=\"-1\">\n\t\t\t\t\t\t\t\t<picture>\n\t\t\t\t\t\t\t\t\t\t\t\t<source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2023\/06\/Barts-client-story-web-banner.jpg?w=1024&#038;quality=70\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tmedia=\"(min-width: 992px)\"\/>\n\t\t\t\t\t\t\t\t\t\t\t\t<source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2023\/06\/Barts-client-story-web-banner.jpg?w=1024&#038;quality=70\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tmedia=\"(min-width: 768px)\"\/>\n\t\t\t\t\t\t\t\t\t\t\t\t<source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2023\/06\/Barts-client-story-web-banner.jpg?w=500&#038;quality=70\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tmedia=\"(min-width: 0)\"\/>\n\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2023\/06\/Barts-client-story-web-banner.jpg\" alt=\"\" style=\"object-position: 0% 0%; object-fit: cover;\" class=\"focused-image\" \/>\n\t\t\t\t\t\t\t\t<\/picture>\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"storyInfo\">\n\t\t\t\t\t\t\t<span class=\"storyTag\">Public Sector<\/span>\n\t\t\t\t\t\t\t<a class=\"storyTitle\" href=\"https:\/\/www.capgemini.com\/news\/client-stories\/barts-health-achieves-stability-and-security-with-public-cloud\/\" target=\"_blank\" aria-label=\"Barts Health achieves stability and security with public cloud\">\n\t\t\t\t\t\t\t\t<h3 class=\"story-subtitle\">Barts Health achieves stability and security with public cloud<\/h3>\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<p><\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div><div class=\"storyBox btmSpaceThreeStory col-lg-12 col-md-6\">\n\t\t\t\t\t\t<div class=\"imageWrapper focused-image-container\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.capgemini.com\/no-no\/news\/client-stories\/rheinenergie-leverages-process-mining-to-outline-future-transformation\/\"  aria-label=\"RheinEnergie leverages process mining to outline future transformation\" tabindex=\"-1\">\n\t\t\t\t\t\t\t\t<picture>\n\t\t\t\t\t\t\t\t\t\t\t\t<source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2024\/01\/RheinEnergie-client-story-web-banner.jpg?w=1024&#038;quality=70\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tmedia=\"(min-width: 992px)\"\/>\n\t\t\t\t\t\t\t\t\t\t\t\t<source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2024\/01\/RheinEnergie-client-story-web-banner.jpg?w=1024&#038;quality=70\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tmedia=\"(min-width: 768px)\"\/>\n\t\t\t\t\t\t\t\t\t\t\t\t<source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2024\/01\/RheinEnergie-client-story-web-banner.jpg?w=500&#038;quality=70\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tmedia=\"(min-width: 0)\"\/>\n\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2024\/01\/RheinEnergie-client-story-web-banner.jpg\" alt=\"\" style=\"object-position: 0% 0%; object-fit: cover;\" class=\"focused-image\" \/>\n\t\t\t\t\t\t\t\t<\/picture>\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"storyInfo\">\n\t\t\t\t\t\t\t<span class=\"storyTag\">Energy transition and utilities<\/span>\n\t\t\t\t\t\t\t<a class=\"storyTitle\" href=\"https:\/\/www.capgemini.com\/no-no\/news\/client-stories\/rheinenergie-leverages-process-mining-to-outline-future-transformation\/\"  aria-label=\"RheinEnergie leverages process mining to outline future transformation\">\n\t\t\t\t\t\t\t\t<h3 class=\"story-subtitle\">RheinEnergie leverages process mining to outline future transformation<\/h3>\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<p><\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div><\/div><\/div><\/section>\n\n\n\t<section class=\"section section--lifeatcap-learning section--event-slider-careerInvent \">\n\n        <div class=\"container\">\n            <div class='career-invent-header'>\n                \n\t                        <\/div>\n        <\/div>\n\n        <div class=\"slider slider-fader fd558c5f-abbe-458c-b9ca-bdc3e4f78851\">\n\t\t\t\t\t\t<div class=\"slider-list\">\n\t\t\t\t\t\t\t\t\t<div class=\"slide active \">\n\t\t\t\t\t\t<div class=\"slide-bg-wrapper wp-block-cg-blocks-career-invent is-style-sapphire3\">\n\t\t\t\t\t\t\t<div class=\"bgImagesection\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"bgColor\"><\/div>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<div class=\"container slide-info-wrapper\">\n                  <div class=\"row\">\n\t\t\t\t\t\t  \t\t\t<div class=\"col-md-6 col-sm-12 box-inner \">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"bgColor\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"content-title \">\n\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"explore-header\" data-maxlength=\"68\" title=\"Energy transition and utilities\">Energy transition and utilities<\/h3>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"box-title \">\n\t\t\t\t\t\t\t\t\t\t\t\t<h4 data-maxlength=\"144\" title=\"The\u00a0<strong>energy transition<\/strong>\u00a0is a generation-defining challenge. We envision a world in which\u00a0<strong>energy is clean<\/strong>, affordable and abundan.&#8221;>The\u00a0<strong>energy transition<\/strong>\u00a0is a generation-defining challenge. We envision a world in which\u00a0<strong>energy is clean<\/strong>, affordable and abundan.<\/h4>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"brand-logo-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div> \n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t <div class=\"btnDiv\">\t<a class=\"more2\" data-maxlength=\"24\"  aria-label=\"Read more about Energy transition and utilities\"  title=\"Opens in new window\" tabindex=\"0\" href=\"https:\/\/www.capgemini.com\/no-no\/industries\/energy-and-utilities\/\"\n\t\t\t\t\t\t\t\t\t\t\t\t\ttarget=\"\" >\n\t\t\t\t\t\t\t\t\t\t\t\tRead more\t\t\t\t\t\t\t\t\t\t\t<\/a> <\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\n\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t<div class=\"col-md-6 col-sm-12 text-right box-img-wrapper escaper escaper-right\">\n\t\t\t\t\t\t\t\t\t\t\n\n\t\t\t\t\t\t\t\t\t<picture>\n\t\t\t\t\t\t\t\t\t\t<source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2021\/08\/ÎÚÑ»´«Ã½_Industries_Energy-and-Utilities-1.jpg?w=1200&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2021\/08\/ÎÚÑ»´«Ã½_Industries_Energy-and-Utilities-1.jpg?w=1200&amp;quality=70 2x\"\n\t\t\t\t\t\t\t\t\t\tmedia=\"(min-width: 1500px)\"\/>\n\t\t\t\t\t\t\t\t\t\t<source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2021\/08\/ÎÚÑ»´«Ã½_Industries_Energy-and-Utilities-1.jpg?w=600&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2021\/08\/ÎÚÑ»´«Ã½_Industries_Energy-and-Utilities-1.jpg?w=1200&amp;quality=70 2x\"\n\t\t\t\t\t\t\t\t\t\tmedia=\"(min-width: 992px)\"\/>\n\t\t\t\t\t\t\t\t\t\t<source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2021\/08\/ÎÚÑ»´«Ã½_Industries_Energy-and-Utilities-1.jpg?w=400&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2021\/08\/ÎÚÑ»´«Ã½_Industries_Energy-and-Utilities-1.jpg?w=800&amp;quality=70 2x\"\n\t\t\t\t\t\t\t\t\t\tmedia=\"(min-width: 768px)\"\/>\n\t\t\t\t\t\t\t\t\t\t<source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2021\/08\/ÎÚÑ»´«Ã½_Industries_Energy-and-Utilities-1.jpg?w=400&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2021\/08\/ÎÚÑ»´«Ã½_Industries_Energy-and-Utilities-1.jpg?w=800&amp;quality=70 2x\"\n\t\t\t\t\t\t\t\t\t\tmedia=\"(min-width: 0)\"\/>\n\n\n\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" loading=\"lazy\" class=\"box-img\" src=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2021\/08\/ÎÚÑ»´«Ã½_Industries_Energy-and-Utilities-1.jpg\"\n\t\t\t\t\t\t\t\t\t\t\tstyle=\"\" alt=\"\"\n\t\t\t\t\t\t\t\t\t\t\/>\n\n\t\t\t\t\t\t\t\t\t<\/picture>\n\t\t\t\t\t\t\t\t\t\t<!-- <img decoding=\"async\" class=\"box-img\" src=\"\"\n\t\t\t\t\t\t\t\t\t\t\tstyle=\"\" alt=\"\"\n\t\t\t\t\t\t\t\t\t\t\/> -->\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t           <\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t <div class=\"\"><\/div>\n\t\t\t\t\t\t\t<div class=\"slide-reveal\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t\t\n\t\t<\/div>\n\n\t<\/section>\n\n\t","protected":false},"excerpt":{"rendered":"<p>The Electricity System Operator (ESO) partnered with ÎÚÑ»´«Ã½ to rapidly design and launch the Demand Flexibility Service to respond to the drastic disruption to global supplies of energy caused by external factors such as the war in 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