{"id":547926,"date":"2025-06-13T14:08:35","date_gmt":"2025-06-13T14:08:35","guid":{"rendered":"https:\/\/www.capgemini.com\/mx-es\/2025\/06\/13\/agentification-of-ai-embracing-platformization-for-scale\/"},"modified":"2025-06-13T14:21:23","modified_gmt":"2025-06-13T14:21:23","slug":"agentification-of-ai-embracing-platformization-for-scale","status":"publish","type":"post","link":"https:\/\/www.capgemini.com\/mx-es\/insights\/expert-perspectives\/agentification-of-ai-embracing-platformization-for-scale\/","title":{"rendered":"Agentification of AI : Embracing Platformization for Scale"},"content":{"rendered":"\n<header class=\"wp-block-cg-blocks-hero-blogs header-hero-blogs\"><div class=\"container\"><div class=\"hero-blogs\"><div class=\"hero-blogs-content-wrapper\"><div class=\"row\"><div class=\"col-12\"><div class=\"header-title\"><h1>Agentification of AI : Embracing Platformization for Scale<\/h1><\/div><\/div><\/div><\/div><div class=\"hero-blogs-bottom\"><div class=\"header-author\"><div class=\"author-img\"><img decoding=\"async\" src=\"https:\/\/www.capgemini.com\/mx-es\/wp-content\/uploads\/sites\/28\/2024\/10\/Sunita_Tiwary_Author_9b3926.png?w=200&amp;quality=10\" alt=\"\" loading=\"lazy\"\/><\/div><div class=\"author-name-date\"><h5 class=\"author-name\">Sunita Tiwary<\/h5><h5 class=\"blog-date\">Jun 4, 2025<\/h5><\/div><\/div><div class=\"brand-image\"> <\/div><\/div><\/div><\/div><\/header>\n\n\n\n<section class=\"wp-block-cg-blocks-group undefined section section--article-content\"><div class=\"article-main-content\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-md-1\"><nav class=\"article-social\"><ul class=\"social-nav\"><li class=\"ip-order-fb\"><a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https:\/\/www.capgemini.com\/insights\/expert-perspectives\/agentification-of-ai-embracing-platformization-for-scale\/\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"opens in a new window\"><i aria-hidden=\"true\" class=\"icon-fb\"><\/i><span class=\"sr-only\">Facebook<\/span><\/a><\/li><li class=\"ip-order-li\"><a href=\"https:\/\/www.linkedin.com\/shareArticle?url=https:\/\/www.capgemini.com\/insights\/expert-perspectives\/agentification-of-ai-embracing-platformization-for-scale\/\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"opens in a new window\"><i aria-hidden=\"true\" class=\"icon-li\"><\/i><span class=\"sr-only\">Linkedin<\/span><\/a><\/li><\/ul><\/nav><\/div><div class=\"col-12 col-md-11 col-lg-10\"><div class=\"article-text article-quote-text\">\n\n<p>Agentic AI marks a paradigm shift from reactive AI systems to autonomous, goal-driven digital entities capable of cognitive reasoning, strategic planning, dynamic execution, learning, and continuous adaptation with a complex real-world environment. This article presents a technical exploration of Agentic AI, clarifying definitions, dissecting its layered architecture, analyzing emerging design patterns, and outlining security risks and governance challenges. The objective is strategically equipping the enterprise leaders to adopt and scale agent-based systems in production environments.<\/p>\n\n\n<h3 class=\"wp-block-heading\" id=\"h-1-disambiguating-terminology-ai-genai-ai-agents-and-agentic-ai\"><strong>1. Disambiguating Terminology: AI, GenAI, AI Agents, and Agentic AI<\/strong><\/h3>\n\n\n<p><a href=\"https:\/\/www.capgemini.com\/sg-en\/research-and-insight\/top-tech-trends-2025\/\">ÎÚÑ»´«Ã½\u2019s<\/a> and <a href=\"https:\/\/www.gartner.com\/en\/articles\/top-technology-trends-2025\">Gartner\u2019s<\/a> <strong>top<\/strong> <strong>technology trends for 2025<\/strong> highlight <strong>Agentic AI<\/strong> as a leading trend. So, let&#8217;s explore and understand various terms clearly.<\/p>\n\n\n<h5 class=\"wp-block-heading\" id=\"h-1-1-artificial-intelligence-ai\"><strong>1.1 Artificial Intelligence (AI)<\/strong><\/h5>\n\n\n<p>AI encompasses computational techniques like symbolic logic, supervised and unsupervised learning, and reinforcement learning. These methods excel in defined domains with fixed inputs and goals. While powerful for pattern recognition and decision-making, traditional AI lacks autonomy, memory, and reasoning, limiting its ability to operate adaptively or drive independent action.<\/p>\n\n\n<h5 class=\"wp-block-heading\" id=\"h-1-2-generative-ai-genai\"><strong>1.2 Generative AI (GenAI)<\/strong><\/h5>\n\n\n<p>Generative AI refers to deep learning models\u2014primarily large language and diffusion models\u2014trained to model input data&#8217;s statistical distribution, such as text, images, or code, and generate coherent, human-like outputs. These foundation models (e.g., GPT-4, Claude, Gemini) are pretrained on vast datasets using self-supervised learning and excel at producing syntactically and semantically rich content across domains.<\/p>\n\n\n<p>However, they remain fundamentally reactive\u2014responding only to user prompts without sustained intent\u2014and stateless, with no memory of prior interactions. Crucially, they are goal-agnostic, lacking intrinsic objectives or long-term planning capability. As such, while generative, they are not autonomous and require orchestration to participate in complex workflows or agentic systems.<\/p>\n\n\n<h5 class=\"wp-block-heading\" id=\"h-1-3-ai-agents\"><strong>1.3 AI Agents<\/strong><\/h5>\n\n\n<p>An <strong>agent <\/strong>is an intelligent software system designed to perceive its environment, reason about it, make decisions, and take actions to achieve specific objectives <em>autonomously<\/em>.<\/p>\n\n\n<p>AI agents combine decision-making logic with the ability to act within an environment. Importantly, <em>AI agents may or may not use LLMs<\/em>. Many traditional agents operate with symbolic reasoning, optimization logic, or reinforcement learning strategies without natural language understanding. Their intelligence is task-specific and logic-driven, rather than language-native.<\/p>\n\n\n<p>Additionally, <strong>LLM-powered assistants (e.g., ChatGPT, Claude, Gemini)<\/strong> fall under the broader category of AI agents when they are deployed in interactive contexts, such as customer support, helpdesk automation, or productivity augmentation, where they receive inputs, reason, and respond. However, in their base form, these systems are <strong>reactive, mostly stateless, and lack planning or memory<\/strong>, which makes them <strong>AI agents, but not agentic<\/strong>. They become Agentic AI only when orchestrated with memory, tool use, goal decomposition, and autonomy mechanisms.<\/p>\n\n\n<h5 class=\"wp-block-heading\" id=\"h-1-4-agentic-ai\"><strong>1.4 Agentic AI<\/strong><\/h5>\n\n\n<p>Agentic AI is a distinct class where <strong>LLMs serve as cognitive engines<\/strong> within multi-modal agents that possess:<\/p>\n\n\n<ul class=\"wp-block-list\">\n\n<li><strong>Autonomy<\/strong>: Operate with minimal human guidance<\/li>\n\n\n<li><strong>Tool-use<\/strong>: Call APIs, search engines, databases, and run scripts<\/li>\n\n\n<li><strong>Persistent memory<\/strong>: Learn and refine across interactions<\/li>\n\n\n<li><strong>Planning and self-reflection<\/strong>: Decompose goals, revise strategies<\/li>\n\n\n<li><strong>Role fluidity<\/strong>: Operate solo or collaborate in multi-agent systems<\/li>\n\n<\/ul>\n\n\n<p><strong>Agentic AI always involves LLMs<\/strong> at its core, because:<\/p>\n\n\n<ul class=\"wp-block-list\">\n\n<li>The agent needs to understand goals expressed in natural language.<\/li>\n\n\n<li>It must reason across ambiguous, unstructured contexts.<\/li>\n\n\n<li>Planning, decomposing, and reflecting on tasks requires language-native cognition.<\/li>\n\n<\/ul>\n\n\n<p>Let\u2019s understand with a few examples: In customer support, an AI agent routes tickets by intent, while Agentic AI autonomously resolves issues using knowledge, memory, and confidence thresholds. In DevOps, agents raise alerts; agentic AI investigates, remediates, tests, and deploys fixes with minimal human input.<\/p>\n\n\n<p>Agentic AI = <strong>AI-First Platform Layer<\/strong> where language models, memory systems, tool integration, and orchestration converge to form the runtime foundation of intelligent, autonomous system behavior.<\/p>\n\n\n<p>AI agents are NOT Agentic AI. An AI agent is task-specific, while Agentic AI is goal-oriented. <em>Think of an AI agent as a fresher\u2014talented and <\/em>energetic, but waiting for instructions<strong>.<\/strong> You give them a ticket or task, and they\u2019ll work within defined parameters. <em>Agentic AI, by contrast, is your top-tier consultant or leader. You<\/em> describe the business objective, and they\u2019ll map the territory, delegate, iterate, execute, and keep you updated as they navigate toward the goal.<\/p>\n\n\n<h3 class=\"wp-block-heading\" id=\"h-2-reference-architecture-agentic-ai-stack\"><strong>2. Reference Architecture: Agentic AI Stack<\/strong><\/h3>\n\n\n<h5 class=\"wp-block-heading\" id=\"h-2-1-cognitive-layer-planning-nbsp-and-reasoning\">2.1 Cognitive Layer (Planning&nbsp; and Reasoning)<\/h5>\n\n\n<ul class=\"wp-block-list\">\n\n<li>Foundation Models (LLMs): Core reasoning engine (OpenAI GPT-4, Anthropic Claude 3, Meta Llama 3).<\/li>\n\n\n<li>Augmented Planning Modules: Chain-of-Thought (CoT), Tree of Thought (ToT), ReAct, Graph-of-Thought (GoT).<\/li>\n\n\n<li>Meta-cognition: Self-critique, reflection loops (Reflexion, AutoGPT Self-eval).<\/li>\n\n<\/ul>\n\n\n<h5 class=\"wp-block-heading\" id=\"h-2-2-memory-layer-statefulness\">2.2 Memory Layer (Statefulness)<\/h5>\n\n\n<p>To retain and recall information. This is either information from previous runs or the previous steps it took in the current run (i.e., the reasoning behind their actions, tools they called, the information they retrieved, etc.). Memory can either be either session-based short-term or persistent long-term memory.<\/p>\n\n\n<ul class=\"wp-block-list\">\n\n<li>Episodic Memory: Conversation\/thread-local memory for context continuation.<\/li>\n\n\n<li>Semantic Memory: Long-term storage of facts, embeddings, and vector search<\/li>\n\n\n<li>Procedural Memory: Task-level state transitions, agent logs, failure\/success traces.<\/li>\n\n<\/ul>\n\n\n<h5 class=\"wp-block-heading\" id=\"h-2-3-tool-invocation-layer\">2.3 Tool Invocation Layer<\/h5>\n\n\n<p>&nbsp;Agents can take action to accomplish tasks and invoke tools as part of the actions. These can be built-in tools and functions such as browsing the web, conducting complex mathematical calculations, and generating or running executable code responding to a user\u2019s query. Agents can access more advanced tools via external API calls and a dedicated Tools interface. These are complemented by augmented LLMs, which offer the tool invocation from code generated by the model via <strong><em>function calling, <\/em><\/strong>a specialized form of tool use.<\/p>\n\n\n<h5 class=\"wp-block-heading\" id=\"h-2-4-orchestration-layer\">2.4 Orchestration Layer<\/h5>\n\n\n<ul class=\"wp-block-list\">\n\n<li>Agent Frameworks: LangGraph (DAG-based orchestration), Microsoft AutoGen (multi-agent interaction), CrewAI (role-based delegation).<\/li>\n\n\n<li>Planner\/Executor Architecture: Isolates planning logic (goal decomposition) from executor agents (tool binding + result validation).<\/li>\n\n\n<li>Multi-agent Collaboration: Messaging protocols, turn-taking, role negotiation (based on BDI model variants).<\/li>\n\n<\/ul>\n\n\n<h5 class=\"wp-block-heading\" id=\"h-2-5-control-policy-amp-governance\">2.5 Control, Policy &amp; Governance<\/h5>\n\n\n<ul class=\"wp-block-list\">\n\n<li>Guardrails: Prompt validators (Guardrails AI), semantic filters, intent firewalls.<\/li>\n\n\n<li>Human-in-the-Loop (HITL): Review checkpoints, escalation triggers.<\/li>\n\n\n<li>Observability: Telemetry for prompt drift, tool call frequency, memory divergence.<\/li>\n\n\n<li>ABOM (Agentic Bill of Materials): Registry of agent goals, dependencies, memory sources, tool access scopes.<\/li>\n\n<\/ul>\n\n\n<h3 class=\"wp-block-heading\" id=\"h-3-agentic-patterns-in-practice\">3. Agentic Patterns in Practice <\/h3>\n\n\n<p>(Source-OWASP)<\/p>\n\n\n<p>As Agentic AI matures, a set of modular, reusable patterns is emerging\u2014serving as architectural primitives that shape scalable system design, foster consistent engineering practices, and provide a shared vocabulary for governance and threat modeling. These patterns embody distinct roles, coordination models, and cognitive strategies within agent-based ecosystems.<\/p>\n\n\n<ul class=\"wp-block-list\">\n\n<li><em>Reflective Agent<\/em><strong> : <\/strong>Agents that iteratively evaluate and critique their own outputs to enhance performance. Example: AI code generators that review and debug their own outputs, like Codex with self evaluation.<\/li>\n\n\n<li><em>Task-Oriented Agent<\/em><strong> :<\/strong>Agents designed to handle specific tasks with clear objectives. Example: Automated customer service agents for appointment scheduling or returns processing.<\/li>\n\n\n<li><em>Self-Learning and Adaptive Agents:<\/em><strong> <\/strong>Agents adapt through continuous learning from interactions and feedback. Example: Copilots, which adapt to user interactions over time, learning from feedback and adjusting responses to better align with user preferences and evolving needs.<\/li>\n\n\n<li><em>RAG-Based Agent<\/em>: This pattern involves the use of Retrieval Augmented Generation (RAG), where AI agents utilize external knowledge sources dynamically to enhance their decision-making and responses. Example: Agents performing real-time web browsing for research assistance.<\/li>\n\n\n<li><em>Planning Agent:<\/em><strong> <\/strong>Agents autonomously devise and execute multi-step plans to achieve complex objectives. Example: Task management systems organizing and prioritizing tasks based on user goals.<\/li>\n\n\n<li><em>Context- Aware&nbsp; Agent: <\/em><strong>&nbsp;<\/strong>Agents dynamically adjust their behavior and decision-making based on the context in which they operate. Example: Smart home systems adjusting settings based on user preferences and environmental conditions.&nbsp;<\/li>\n\n\n<li><em>Coordinating Agent<\/em><strong> <\/strong>:Agents facilitate collaboration and coordination and tracking, ensuring efficient execution. Example: a coordinating agent assigns subtasks to specialized agents, such as in AI powered DevOps workflows where one agent plans deployments, another monitors performance, and a third handles rollbacks based on system feedback.<\/li>\n\n\n<li><em>Hierarchical Agents<\/em><strong> :<\/strong>Agents are organized in a hierarchy, managing multi-step workflows or distributed control systems. Example: AI systems for project management where higher-level agents oversee task delegation.<\/li>\n\n\n<li><em>Distributed Agent Ecosystem<\/em>: Agents interact within a decentralized ecosystem, often in applications like IoT or marketplaces. Example: Autonomous IoT agents managing smart home devices or a marketplace with buyer and seller agents.<\/li>\n\n\n<li><em>Human-in-the-Loop Collaboration<\/em>: Agents operate semi-autonomously with human oversight. Example: AI-assisted medical diagnosis tools that provide recommendations but allow doctors to make final decisions.<\/li>\n\n<\/ul>\n\n\n<h3 class=\"wp-block-heading\" id=\"h-4-security-and-risk-framework\"><strong>4. Security and Risk Framework<\/strong><\/h3>\n\n\n<p>Agentic AI introduces new and very real attack vectors like (non-exhaustive):<\/p>\n\n\n<ul class=\"wp-block-list\">\n\n<li>Memory poisoning \u2013 Agents can be tricked into storing false information that later influences decision<\/li>\n\n\n<li>Tool misuse \u2013 Agents with tool or API access can be manipulated into causing harm<\/li>\n\n\n<li>&nbsp;Privilege confusion \u2013 Known as the \u201cConfused Deputy,\u201d agents with broader privileges can be exploited to perform unauthorized actions<\/li>\n\n\n<li>Cascading hallucinations \u2013 One incorrect AI output triggers a chain of poor decisions, especially in multi-agent systems<\/li>\n\n\n<li>Over-trusting agents \u2013 Particularly in co-pilot setups, users may blindly follow AI suggestions<\/li>\n\n<\/ul>\n\n\n<h3 class=\"wp-block-heading\" id=\"h-nbsp-5-strategic-considerations-for-the-enterprise-leaders\">&nbsp;<strong>5. Strategic Considerations for the enterprise leaders<\/strong><\/h3>\n\n\n<h5 class=\"wp-block-heading\" id=\"h-5-1-platformization\">5.1 Platformization<\/h5>\n\n\n<ul class=\"wp-block-list\">\n\n<li>Treat Agentic AI as a platform capability, not an app feature.<\/li>\n\n\n<li>Abstract orchestration, memory, and tool interfaces for reusability.<\/li>\n\n<\/ul>\n\n\n<p>5.2 Trust Engineering<\/p>\n\n\n<ul class=\"wp-block-list\">\n\n<li>Invest in AI observability pipelines.<\/li>\n\n\n<li>Maintain lineage of agent decisions, tool calls, and memory changes<\/li>\n\n<\/ul>\n\n\n<p>5.3 Capability Scoping<\/p>\n\n\n<ul class=\"wp-block-list\">\n\n<li>Clearly delineate which business functions are:<\/li>\n\n\n<li>LLM-augmented (copilot)<\/li>\n\n\n<li>Agent-driven (semi-autonomous)<\/li>\n\n\n<li>Fully autonomous (hands-off)<\/li>\n\n<\/ul>\n\n\n<p>5.4 Pre-empting and managing threat<\/p>\n\n\n<ul class=\"wp-block-list\">\n\n<li>Embed threat modelling into your software development lifecycle\u2014from the start, not after deployment<\/li>\n\n\n<li>Move beyond traditional frameworks\u2014explore AI-specific models like the MAESTRO framework designed for Agentic AI<\/li>\n\n\n<li>Apply Zero Trust principles to AI agents\u2014never assume safety by default<\/li>\n\n\n<li>Implement Human-in-the-Loop (HITL) controls\u2014critical decisions should require human validation<\/li>\n\n\n<li>Restrict and monitor agent access\u2014limit what AI agents can see and do, and audit everything<\/li>\n\n<\/ul>\n\n\n<p>5.5 Governance<\/p>\n\n\n<ul class=\"wp-block-list\">\n\n<li>Collaborate with Risk, Legal, and Compliance to define acceptable autonomy boundaries.<\/li>\n\n\n<li>Track each agent\u2019s capabilities, dependencies, and failure modes like software components.<\/li>\n\n\n<li>Identify business processes that may benefit from \u201cagentification\u201d and identify the digital personas associated with the business processes.<\/li>\n\n\n<li>Identify the risks associated with each persona and develop policies to mitigate those.&nbsp;<\/li>\n\n<\/ul>\n\n\n<h3 class=\"wp-block-heading\" id=\"h-6-conclusion-building-the-autonomous-enterprise\"><strong>6. Conclusion: Building the Autonomous Enterprise<\/strong><\/h3>\n\n\n<p>Agentic AI is not just another layer of intelligence\u2014it is a new class of digital actor that challenges the very foundations of how software participates in enterprise ecosystems. It redefines software from passive responder to active orchestrator. From copilots to co-creators, from assistants to autonomous strategists, Agentic AI marks the shift from execution to cognition, and from automation to orchestration.<\/p>\n\n\n<p>For enterprise leaders, the takeaway is clear: <strong>Agentification is not a feature\u2014it\u2019s a redefinition of enterprise intelligence.<\/strong> Just as cloud-native transformed infrastructure and DevOps reshaped software delivery, Agentic AI will reshape enterprise architecture itself.<\/p>\n\n\n<p>And here\u2019s the architectural truth: Agentic AI cannot scale without platformization.<\/p>\n\n\n<p>To operationalize Agentic AI across business domains, enterprises must build AI-native platforms\u2014modular, composable, and designed for autonomous execution.<\/p>\n\n\n<p>The future won\u2019t be led by those who merely implement AI. <strong>It will be defined by those who platformize it\u2014secure it\u2014scale it.<\/strong><\/p>\n\n<\/div><\/div><\/div><\/div><\/div><\/section>\n\n\n\n<section class=\"wp-block-cg-blocks-wrapper-people-slider section section--expert-slider wrapper-people-slider undefined\"><div class=\"container\"><div class=\"content-title\"><h2 data-maxlength=\"34\" class=\"people-heading-title\">Author<\/h2><\/div><\/div><div class=\"slider slider-boxed\"><div class=\"container\"><div class=\"slider-window\"><div class=\"slider-list\">\t\t<div class=\"slide\">\n\t\t\t<div class=\"box\">\n\t\t\t\t<div class=\"row\">\n\t\t\t\t\t<div class=\"col-md-6 col-lg-4 box-img-wrapper\">\n\t\t\t\t\t\t<img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.capgemini.com\/mx-es\/wp-content\/uploads\/sites\/28\/2024\/10\/Sunita_Tiwary_Author_9b3926.png\" alt=\"Sunita Tiwary\"\/>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"col-md-6 col-lg-8 box-inner\">\n\t\t\t\t\t\t<div class=\"row title-social-media-header\">\n\t\t\t\t\t\t\t<div class=\"col-md-12 col-lg-6 mbl-social-icon\">\n\t\t\t\t\t\t\t\t<ul class=\"social-nav\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li><a aria-label=\"Linkedin\" target=\"_blank\" href=\"https:\/\/www.linkedin.com\/in\/sunita-tiwary-9bb09620\/\"><i aria-hidden=\"true\" class=\"icon-li\"><\/i><\/a><\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"col-md-12 col-lg-6 box-container\">\n\t\t\t\t\t\t\t\t<div class=\"box-title\">\n\t\t\t\t\t\t\t\t\t<h3 class=\"people-profile-title\">Sunita Tiwary<\/h3>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>Senior Director\u2013 Global Tech &amp; Digital<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"col-md-12 col-lg-6 social-box-container dkt-social-icon\">\n\t\t\t\t\t\t\t\t<ul class=\"social-nav\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li><a aria-label=\"Linkedin\" target=\"_blank\" href=\"https:\/\/www.linkedin.com\/in\/sunita-tiwary-9bb09620\/\"><i aria-hidden=\"true\" class=\"icon-li\"><\/i><\/a><\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"people-info\">Sunita Tiwary is the GenAI Priority leader at ÎÚÑ»´«Ã½ for Tech &#038; Digital Industry. A thought leader who comes with a strategic perspective to Gen AI and Industry knowledge. She comes with close to 20 years of diverse experience across strategic partnership, business development, presales, and delivery. In her previous role in Microsoft, she was leading one of the strategic partnerships and co-creating solutions to accelerate market growth in the India SMB segment. She is an engineer with technical certifications across Data &#038; AI, Cloud &#038; CRM. In addition, she has a strong commitment to promoting Diversity and Inclusion and championed key initiatives during her tenure at Microsoft. <\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div><\/div><\/div><div class=\"slider-nav\"><button class=\"slider-prev inactive\" aria-label=\"Slider-previous\" tabindex=\"-1\"><\/button><ul class=\"slider-paginator\"><\/ul><button class=\"slider-next\" aria-label=\"Slider-next\"><\/button><\/div><\/div><\/section>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Agentification of AI : Embracing Platformization for Scale<\/p>\n","protected":false},"author":699,"featured_media":547927,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"cg_dt_proposed_to":[],"cg_seo_hreflang_relations":"[]","cg_seo_canonical_relation":"","cg_seo_hreflang_x_default_relation":"","cg_dt_approved_content":true,"cg_dt_mandatory_content":false,"cg_dt_notes":"","cg_dg_source_changed":false,"cg_dt_link_disabled":false,"_yoast_wpseo_primary_brand":"","_jetpack_memberships_contains_paid_content":false,"footnotes":"","featured_focal_points":""},"categories":[1],"tags":[],"brand":[],"service":[162],"industry":[116],"partners":[],"blog-topic":[49,509],"content-group":[],"class_list":["post-547926","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","service-data-ai","industry-high-tech","blog-topic-data-and-ai","blog-topic-gen-ai"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.8 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