ѻý Mexico ѻý Tue, 16 Dec 2025 14:52:42 +0000 es-MX hourly 1 https://wordpress.org/?v=6.8.3 /mx-es/wp-content/uploads/sites/28/2025/10/cropped-ѻý_spade_32x32.png?w=32 ѻý Mexico 32 32 192805558 The generative AI evolution in the Brose supply chain /mx-es/insights/expert-perspectives/the-generative-ai-evolution-in-the-brose-supply-chain/ Tue, 16 Dec 2025 14:52:23 +0000 /mx-es/?p=556549&preview=true&preview_id=556549 Brose worked with ѻý and SAP to co-innovate a supplier integration app built on SAP’s Business Technology Platform (BTP)

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The generative AI evolution in the Brose supply chain

Maid Jakubović
9 May 2025

Brose has more than 14,000 suppliers worldwide – and that means communication can be a challenge. Brose had already transformed its supply chain by creating a single sign-on portal that allowed suppliers to access back-end applications. Now, by adding generative AI, it is delivering even more innovation to make life easier for suppliers.

Brose is a global automotive supplier that builds mechatronic components and systems for doors, seats, electric devices, and electronics in 69 locations in 25 countries. One out of every two cars built in the world contains at least one Brose product.

Streamlining supplier communication

In 2023, the company worked with ѻý and SAP to co-innovate a supplier integration app built on SAP’s Business Technology Platform (BTP). This proof of concept became the ѻý Supplier Integration for Automotive (CSI4Auto) tool, and delivered a single digital gateway and central collaboration platform for the company’s 14,000 suppliers. The solution eliminated time-consuming, complicated, and resource-intensive daily processes.

CSI4Auto at Brose provides suppliers with a single sign-on to access back-end applications, with central access to any cloud or on-premises application out of the box. And supplier administrators can easily manage new user onboarding, while self-registration allows supplier employees to sign on for different legal entities. The content available to a supplier or legal entity was controlled based on what was relevant. The streamlined process enhances user autonomy and ensures a more efficient and transparent collaboration.

The optimized workflow paid big dividends. The new supplier integration application delivered an 80% reduction in manual effort, 50% faster supplier user onboarding, and a 20% decrease in support volume.

Solving the next challenge

While CSI4Auto solved an immediate business challenge, onboarding new employees on the supplier side still had some lingering hurdles. Suppliers usually receive specifications and quality standards in extensive documents. New employees would spend a lot of time manually reviewing the documents to find the right information for their role.

Language was another obstacle. Working in 25 countries means documents need to be maintained in multiple languages, requires a significant effort. And it was more material that employees needed to wade through before they could find the right information.

Introducing AI-supported innovation

Brose needed to provide relevant information easily, while reducing the administrative burden. The answer: the Supplier Chatbot.

Working with ѻý, Brose harnessed the power of generative AI to create a chatbot specifically to serve its supplier community. The chatbot is trained on the supplier documents and is ready to answer questions. The advantages include the following:

  • Quick answers: Employees can ask specific questions and receive precise information immediately, skipping the tedious document searches.
  • Always available in any language: The AI enables continuous support for suppliers worldwide in any language, without concern for time zones – even without previously translated documents.
  • Role-based answers: The chatbot provides tailored information based on the role of the person making the inquiry.

Added to CSI4Auto, the chatbot is an intelligent, user-friendly solution for supplier portals, and it increases the efficiency of collaboration across the supply chain.

ѻý and Brose brought the Supplier Chatbot from idea to reality within a few weeks, because:

  • The modular CSI4Auto architecture enables the seamless integration of new innovations
  • AI services in SAP BTP support rapid market introduction
  • The co-innovation model combines the expertise of ѻý, Brose, and SAP to allow joint pilots to be designed, implemented, and tested quickly.

Enhancing the supply chain

Supply chain transformation is challenging. Streamlining supplier communications adds efficiency and great collaboration. Using CSI4Auto and the Supplier GPT, companies can optimize processes and future-proof the organization to ensure the supply chain continues to operate smoothly. Improved workflows help everyone.

AI technologies can solve some of the most complex problems facing supply chains. By embracing innovation, companies can reshape workflow operations for the better.

ѻý champions co-innovation to foster sustainable and shared solutions that lead to a competitive advantage. Digital platforms are indispensable, and processes must constantly adapt. We want to elevate digital collaboration between companies and suppliers to achieve better business outcomes.

To find out more about how we made this solution possible, reach out to me on .

Author

Maid Jakubović

Maid Jakubović

Supply chain expert, Automotive cloud initiative with SAP
Maid is a managing Business Analyst with more than 15 years’ experience as an automotive industry specialist. He spends most of his time working directly with clients and has a thorough understanding of the automotive business. He believes that the automotive industry is a leader in innovating to address highly competitive and challenging markets and he is a vanguard of creative innovation. He is renowned for his pragmatic, results-focussed style of leadership.

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    Physical AI: How Orano and ѻý are redefining industrial robotics with the open NVIDIA Isaac Platform /mx-es/insights/expert-perspectives/physical-ai-how-orano-and-capgemini-are-redefining-industrial-robotics-with-the-open-nvidia-isaac-platform/ Mon, 15 Dec 2025 12:48:40 +0000 /mx-es/?p=556488&preview=true&preview_id=556488 Explore the future of industrial robotics with Hoxo, a humanoid robot trained through experience and advanced AI technologies.

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    Physical AI: How Orano and ѻý are redefining industrial robotics with the open NVIDIA Isaac Platform

    Alexandre Embry
    Nov 22, 2025

    At the Orano Melox site in southern France, a humanoid robot named Hoxo (short for Humanoid melOX Orano) has quietly begun a new chapter in industrial history.

    Currently being tested at the nuclear fuel manufacturer’s training school, it moves, perceives, and acts in a way that looks strikingly human, yet it is powered by something profoundly new. Hoxo is not programmed; it is trained.

    Behind this achievement stands the collaboration between Orano and ѻý. Together, they combine industrial expertise, applied AI innovation, and advanced computing technologies to create intelligent, adaptable, and autonomous physical agents capable of working safely alongside humans in demanding environments.

    From programming to learning

    For decades, robots have been rigid by design. They excelled at repetitive, pre-programmed tasks but struggled with anything that required flexibility or judgment. Physical AI changes this paradigm.

    Instead of encoding every motion and instruction through manual programming, humanoid robots now learn by experience. They absorb data from simulated environments, human demonstrations, and real-world interactions. Over time, they develop a form of embodied intelligence: the ability to perceive, reason, and act in dynamic settings.

    At ѻý’s AI Robotics & Experiences Lab, engineers have developed a training pipeline that integrates  with advanced Vision-Language-Action (VLA) models. In this environment, Hoxo’s digital twin learns thousands of variations of a task, opening a valve, climbing a ladder, handling a tool, within safe, photorealistic virtual replicas of Orano’s facilities. Once trained in simulation, the robot transfers these skills to the real world with high precision.

    This “Sim-to-Real” approach removes one of robotics’ biggest constraints: the need for extensive reprogramming for every new application. Each new mission becomes a learning opportunity, not a coding exercise. As a result, the robot becomes a versatile platform, easy to retrain and repurpose.

    Vision, language and action: a unified intelligence

    At the heart of this new generation of humanoids lies , a Vision-Language-Action framework that merges visual understanding, linguistic reasoning, and motor control within a single AI system. Orano and ѻý are extensively evaluating the GR00T N model as part of their Proof of Concept (PoC) for their Hoxo humanoid.

    Through its cameras and sensors, Hoxo perceives its environment, identifies objects, reads labels, and understands spatial relationships. When an operator provides a command such as “Inspect the containment area and report anomalies” the robot translates that instruction into a series of physical actions.

    This integration allows it to adapt to changing conditions. If an obstacle appears, it adjusts its path. If the lighting changes or the workspace evolves, it recalibrates its perception in real time. The result is a robot that continuously links perception, understanding, and execution.

    NVIDIA Isaac GR00T N dual-system architecture, inspired by human cognition, makes this possible. A high-level reasoning layer interprets goals and scenes, while a fast, low-level control layer converts them into smooth, precise movements. This combination gives humanoid robots the responsiveness and generalization they need to operate autonomously in complex industrial environments like Orano’s.

    Teaching by teletraining

    Not all learning happens in simulation. Another method developed by ѻý is teletraining, where human operators remotely demonstrate actions that the robot observes and imitates.

    Using advanced sensors and computer vision, the robot analyzes gestures, trajectories, and timing, refining its movements through reinforcement learning. Over time, it becomes more autonomous and requires less supervision. This approach makes it possible to transfer human expertise directly to robotic systems, preserving operational know-how and amplifying it across multiple sites.

    Why the humanoid form matters

    In industries built by humans for humans, form is function. The humanoid design allows robots like Hoxo to navigate existing facilities naturally—opening doors, handling tools, operating panels, without the need for redesigning infrastructure.

    In the future, robots could enter hazardous zones in Orano’s plants, perform repetitive or physically demanding tasks, and assist teams in maintaining productivity under challenging conditions. Their flexibility allows them to switch roles, move from inspection to logistics, or maintenance depending on operational needs.

    Towards collaborative physical AI

    What truly sets these robots apart is their integration into a larger ecosystem of intelligent agents. They can exchange information with digital twins, interact with virtual AI systems, and collaborate with human operators in real time.

    This convergence of physical and digital intelligence defines the essence of physical AI. It is not automation in isolation but collaboration at scale.

    • For Orano, this represents a new phase in industrial innovation: safer operations, greater agility, and enhanced performance.
    • For ѻý, it brings to life the vision of intelligent industry, where AI extends from data centers to factory floors.
    • For NVIDIA, it showcases the power of its AI infrastructure, open models, libraries and frameworks necessary to develop the next generation of AI-driven robots.

    The last mile of industrial automation

    Physical AI is the final link between digital intelligence and real-world execution. These humanoid robots are not static machines; they are adaptive systems that learn, reason, and evolve.

    As models advance and simulations become more realistic, generalist robots like Hoxo will be able to handle an ever-wider range of industrial tasks. They will contribute directly to operational resilience, efficiency, and safety.

    The collaboration between Orano and ѻý with NVIDIA technology demonstrates what happens when industrial expertise meets advanced AI and computing: machines that no longer need to be told exactly what to do, because they understand what needs to be done. This is the future of robotics, already unfolding on the factory floor.

    Meet our author

    Alexandre Embry

    Alexandre Embry

    VP – CTIO – Head of ѻý’s Metaverse-Lab
    Alexandre Embry is CTIO, member of the ѻý Technology, Innovation and Ventures Council. He is leading the Immersive Technologies domain, looking at trends analysis and developing the deployment strategy at Group level. He specializes in exploring and advising organizations on emerging tech trends and their transformative powers. He is passionate about enhancing the user experience and he is identifying how Metaverse, Web3, NFT and Blockchain technologies, AR/VR/MR can advance brands and companies with enhanced customer or employee experiences. He is the founder and head of the ѻý’s Metaverse-Lab, which helps clients shape and execute their metaverse strategies on various horizons, while contributing to build the future Metaverse and Web3 involving key partners. He is also the founder of the ѻý Andy3D immersive remote collaboration solution.

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      Streamlining supply chains with intelligent deductions and trade claims management /mx-es/insights/expert-perspectives/streamlining-supply-chains-with-intelligent-deductions-and-trade-claims-management/ Sun, 14 Dec 2025 15:52:09 +0000 /mx-es/?p=556456&preview=true&preview_id=556456 Discover how AI-powered trade claims and deduction management can transform FMCG supply chains, improve cash flow, and reduce manual effort.

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      Streamlining supply chains with intelligent deductions and trade claims management

      Pravin Chaudhary & Shyam Merchant
      Dec 2, 2025

      How new solutions remove bottlenecks for fast-moving consumer goods organizations

      Eighty-two percent of global consumer products and retail executives believe that supply chains need to change significantly to meet the evolving challenges of modern marketplaces, according to the recent from the ѻý Research Institute. These leaders are focused on shaping consumer demand and building cost efficiency through better planning, process improvement, and automation to boost productivity and reduce manual effort.

      Fortunately, solutions recently made possible by artificial intelligence (AI) are very effective at dealing with one big supply-chain challenge: reconciling trade claims and deductions between fast-moving consumer goods (FMCG) manufacturers and their retail customers.

      Managers at FMCG companies often struggle to reconcile trade claims and deductions taken by customers to fund promotions, cover items damaged in transit, and other issues. Some of the difficulty lies in varying trade practices between customers, which range from small stores to large chains. Other challenges come from inconsistent processes across FMCG company departments.

      Deductions are often legitimate, of course, including claims for damages and returns, but a significant portion stem from errors or disagreements, and this creates a time-consuming and costly resolution process. For example, traditional manual processes for researching and verifying claims don’t provide much help, as they eat up time and resources while introducing errors. For example, we estimate that conventional optical character recognition (OCR) captures data from claims documents with only about 60 percent accuracy.

      New AI-based supply chain solutions solve these claims-management challenges more accurately, faster, and at less cost. These free up resources for FMCG organizations and their customers while reducing vulnerabilities in supply chains.

      The problem with trade claims

      Manufacturers accept deductions from payments owed by customers for a variety of reasons, including:

      • Trade promotional deductions designed to drive sales. Deductions typically occur after the manufacturer delivers the goods and invoices the customer, requiring reconciliation and settlement after the fact.
      • Pricing discrepancies between the amount the manufacturer invoices the retailer and what the retailer expects to pay. These mismatches may result from misunderstandings, pricing errors, or other factors.
      • Damaged or returned goods, for which retailers deduct payment to compensate for products they can’t sell.
      • Complicating matters further, retailers may unexpectedly take deductions for fees, penalties, or other reasons.

      Retailers submit documents to support claims via any convenient channel and format, including email, enterprise resource planning (ERP) software, scanned documents, and even hand-written notes in the case of smaller shops.

      FMCG organizations often must resolve claims for deductions one by one, calling and emailing retailers and colleagues within their own companies, with supporting documents such as agreements and proofs of purchase circulating between them. Even large FMCG organizations may lack unified processing systems, increasing the possibility of costly errors and potentially involving hundreds of employees. The entire process may take a month or more to complete for each claim, with cash flow held hostage all the while.

      The impacts of unresolved trade claims on FMCG organizations include:

      • Cash flow issues reducing liquidity and the amount of credit available to the manufacturer and, consequently, what the organization can extend to customers
      • Reduced sales due to credit extended to customers reaching maximums sooner
      • Increased administrative overhead as teams manually sort through PDFs, image files, and other documents sent from retailers to substantiate claims
      • Inaccurate financial reporting impacting balance sheets and, ultimately, the bottom line
      • Strained customer relations over disputed claims, potentially reducing future business opportunities
      • Internal friction as sales, finance, and customer service departments point fingers over lost sales, inconsistent reporting, and missed deals.

      Intelligent  trade claims and deduction management

      Today’s competitive FMCG landscape requires a more sophisticated, efficient, and less costly approach to handling trade claims. Numerous technologies are effective here.

      Intelligent document processing: AI-driven OCR and document processing can handle content in various languages, formats, templates, and images.

      AI-powered classification: Machine-learning algorithms can analyze deduction notices and categorize them based on reason codes. This enables faster and more accurate resolution.

      Agentic AI Solutions: Agentic AI uses autonomous agents to extract data, validate pricing and delivery, and decide on claims. Unlike rule-based automation, it adapts to changing scenarios, handles exceptions intelligently, and reduces manual effort while improving accuracy.

      Advanced data analytics: Analytics can identify trends in trade claims and deductions, pinpointing areas with high error rates or specific customers with frequent disputes.

      Cloud-based solutions: Cloud platforms provide a centralized repository for all trade claims and deduction-related data and documents. This improves accessibility and collaboration for AR teams.

      For example, if a retailer sends a photo of goods damaged in shipment, AI can verify the number of damaged products in the picture. Agentic AI can automatically approve the appropriate deduction or flag the claim for further action.

      Agentic AI enables autonomous agents to handle routine tasks such as extracting information from emails, invoices, and other documents; verifying pricing against agreed terms and promotions; and checking delivery confirmations. These agents make real-time decisions and adapt to changing conditions, allowing employees to focus on resolving discrepancies rather than spending time on routine, uncomplicated transactions.

      For transactions that do require further attention, AI-powered classification algorithms can sort claims, automatically forwarding them to the right team member. In this way, a modern solution can eliminate manual processes which often involve employees passing documents back and forth.

      AI-driven solutions extend beyond day-to-day operations by employing advanced data analytics to find trends in claims, highlighting transaction types with higher-than-average error rates and enabling broad adjustments to streamline future transactions. AI can also identify customers with a history of disputes, letting managers provide the personalized attention needed to prevent future deductions.

      Cloud-based solutions provide a central, organization-wide database of information about deductions, claims, and associated documents. The result is improved accessibility and enhanced cross-functional collaboration that further streamlines operations and enables better informed and more effective decision-making.

      Trade claims management from ѻý

      The future of Trade claims & Deductions management in FMCG goes beyond automation, it’s about building an intelligent, proactive ecosystem that transforms a traditional challenge into a strategic advantage. With evolving AI and automation, companies can shift from reactive to predictive approach, reducing manual work, inter-departmental friction, and fostering clear agreements and communication. This leads to improved cash flow and stronger customer satisfaction.

      Unlocking this strategic transformation requires a modern data platform. FMCG trade claim management involves high-volume, complex data from diverse sources like customer agreements, pricing, claims, and delivery proofs. A scalable, extensible architecture is essential to integrate these elements, ensure real-time access, and maintain data accuracy.

      ѻý’s reference solution, illustrated using Microsoft Azure Data Lake, Power Platform, and Azure AI Document Intelligence, enables seamless ingestion from ERP systems, portals, and manual uploads. Azure AI Document Intelligence classifies and processes data across formats, languages, images, and templates. Complementing this, Agentic AI uses autonomous agents that extract data from multiple sources, validate pricing, promotion and delivery, and make decisions to approve, escalate, or flag claims. It also automates the settlement of approved claims, reducing average days to settle claims. Unlike rule-based automation, Agentic AI adapts to changing scenarios, handles exceptions intelligently, and reduces manual effort while improving accuracy and efficiency. Together, these capabilities feed into a unified dashboard that provides full visibility into claim statuses and digitized documents along with customer information, invoice numbers, product details, pricing, and other relevant details empowering business managers to act decisively.

      This flexible, vendor-neutral and product-agnostic approach can be seamlessly adapted to any modern data platform, allowing FMCG organizations to leverage their existing technology landscape without being tied to specific tools.

      Companies adopting this intelligent, data-driven approach can expect to achieve 50 to 70 percent faster claim processing. A corresponding reduction in person-hours spent on routine interactions will free teams to focus on more complex and higher-level tasks. Organizations should see a 90 percent reduction in open and unresolved deductions. The average time needed to process a claim can go from 30 to 35 days to just two or three days. Additionally, the solution can help organizations eliminate write-offs for invalid claims and recover 0.1–0.3% of revenue-equivalent money.

      Embracing the future of trade claims

      Supply chain issues keep business leaders up at night like no other set of challenges. Modernizing trade claims with AI-powered solutions in the cloud can go a long way toward mitigating such risks for FMCG companies. These solutions can free up capital and human resources while opening new revenue streams through additional business opportunities.

      New solutions can also predict and prevent unnecessary and unsupported deductions. They can streamline operations by reducing manual work and enabling clear lines of communication and effective collaboration between departments. And they can help FMCG organizations improve their cash flows, increase customer satisfaction and retention, and enhance revenues.

      Get in touch with us to learn more.

      Authors

      ʰ C󲹳ܻ󲹰

      ʰ C󲹳ܻ󲹰

      Director, Consumer Products & Retail Lead ѻý
      Pravin is ѻý’s Supply Chain thought leader for Consumer Products and Retail Sector. He has more than 17 years of experience in running supply chains for Global Consumer Products and e-commerce companies. Pravin specializes in Supply Chain planning, Fulfillment design and Optimization, Order to Cash process and e-commerce Supply design and Last-Mile deliveries. 
      Shyam Merchant

      Shyam Merchant

      Sr Manager, Consumer Products and Retail, ѻý 
      Shyam brings over 15 years of experience in the retail sector and currently serves as a Business Consultant in the CPR industry. He specializes in retail and warehouse ops, having led the implementation of WMS and automation projects, including successful Put-to-Light deployments. Previously, Shyam worked as a Business Analyst, bridging IT and business requirements across supply chain, category management, and store operations. He has managed change initiatives for a network of more than 600 supermarkets and 22 warehouses, and is recognized for his strong communication skills and consistent delivery.

        FAQs:

        Trade claims management involves reconciling deductions retailers take for promotions, pricing errors, or damaged goods.

        AI automates document processing, validates pricing, and accelerates claim resolution— reducing manual effort and errors.

        1. AI-driven OCR for multi-format documents
        2. Agentic AI for autonomous decision-making
        3. Cloud-based platforms for centralized data access

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        Six proven strategies for workplace transformation with Gen AI, copilots, and AI agents /mx-es/insights/expert-perspectives/six-proven-strategies-for-workplace-transformation-with-gen-ai-copilots-and-ai-agents/ Wed, 10 Dec 2025 07:09:11 +0000 /mx-es/?p=556375&preview=true&preview_id=556375 Few technologies have proven to be as exhilarating or transformative as Gen AI. It is set to revolutionize the way we work now and, in the future.

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        Six proven strategies for workplace transformation with Gen AI, copilots, and AI agents

        Lukasz Ulaniuk
        Dec 5, 2025

        Few technologies have proven to be as exhilarating or transformative as Gen AI. It is set to revolutionize the way we work now and in the future. But like any transformative technology, there are so many unanswered questions: Will my data remain safe and secure? What are the ethical issues I need to consider? What are the real benefits to my business? Will people adopt it, use it, and embrace the change?

        We see many organizations facing difficulties in fully harnessing the business potential of copilots and AI agents because of obstacles related to strategy, implementation, and scaling. Gartner predicts that by the end of 2025.

        So, how do you unlock the true potential of Copilot and AI agents?
        Successful Copilot adoption isn’t just about turning on a new tool; it’s about transforming how people work.
        Here are a few actionable tips to navigate challenges and drive meaningful, lasting adoption of Copilot and AI tools in your organization.

        Start with an end goal in mind:

        Before embarking on a Gen AI investment, it is essential to clearly outline your goals in alignment with your business objectives. In our experience, a deep understanding of organizational strategic objectives is key to identifying the right use cases.
        Define clear business benefits you want to measure and set clear KPIs. Set reporting mechanisms that measure business value and ROI at different points and various intervals. Ensure robust engagement from C-suite stakeholders to secure funding and to prioritize Copilot and agent use cases that provide the greatest business value.

        Assess organizational readiness:

        A precise comprehension of your organization’s current position is essential for charting the path to the desired destination. Ensure your tech landscape is mature enough to deploy and scale Copilot and AI agents. Evaluate organizational policies on Copilot licenses and configurations (e.g., consider differences between Microsoft 365 Copilot and Copilot Chat). Within the same organization, there may be departments or business lines with varied maturities. Identify and prioritize strategic levers for value realization. Look across application landscape to recognize areas for cost optimization through process automation with agents.

        Lay the foundation for implementation:

        Based on your assessment, transform core business processes to support Copilot and agent implementation. Set up a strong governance framework with clear rules, procedures, and responsibilities to ensure accountability, compliance, and alignment with business objectives. Before piloting a project, identify the target users across functions and roles that align with your business objectives. Also, ensure end users have the required resources and support.

        User enablement and adoption:

        To fully harness the capabilities of copilots and AI agents, it is essential for users to be well-equipped to utilize the tools and applications in their daily tasks. Providing training and enhancing the skills of your employees is crucial for accomplishing this goal. Furthermore, consistent communication initiatives, community engagement, resource availability, support systems, and innovative work practices are essential for promoting a change in mindset.

        Data security and compliance:

        Data security is crucial to ensuring effective use of copilots and AI agents. Recognize the current privacy and data security posture and identify any gaps. Implement robust data governance with data classification and appropriate access controls to avoid data leakages. Establish compliance mechanisms, and frame social codes of usage to comply with local and national laws and data security policies.

        Regularly review and audit permissions, monitor usage, and train users on secure collaboration practices. Continuously refine and evolve your data security strategy to reap the benefits of Gen AI investment while protecting sensitive data.

        Scaling copilots and agent initiatives:

        Copilot deployment is an investment and not a race. Scaling too quickly can introduce various risks that may undermine the overall business impact. Start with a pilot before rolling out a full-scale deployment. The insights and learnings from the pilot will guide the strategy for the possible implementation and expansion of future deployments.

        Focus on a limited set of functions per wave, allowing time for exploration of specific use cases and prompts. While defining POCs, target low-risk, high-impact business scenarios. Create custom copilots for specific functions and business lines to maximize business value.

        In conclusion, a comprehensive strategy for the adoption of copilots and AI agents that aligns with business goals, and incorporates well-defined processes, governance, data security protocols, and change management, is essential to fully unleash business benefits.

        Are you ready to embark on your Gen AI adventure?
        At ѻý, we help you build the trust you need to go on the Gen AI adventure at the workplace, and we work alongside you to calm concerns and ignite imagination.

        Our proven end-to-end approach, combined with deep industry expertise, helps you transform your organization with Gen AI, powered by Microsoft 365 Copilot, Copilot Chat, and AI agents.

        Get in touch with our experts

        About the author

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          Preparing for the future of quantum /mx-es/insights/expert-perspectives/preparing-for-the-future-of-quantum/ Wed, 10 Dec 2025 05:37:42 +0000 /mx-es/?p=556365&preview=true&preview_id=556365 How ѻý and Airbus partnered to explore the potential of quantum computing in advancing materials science for aerospace innovation.

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          Preparing for the future of quantum

          Franziska Wolff
          Apr 28, 2025

          How ѻý and Airbus partnered to explore the potential of quantum computing in advancing materials science for aerospace innovation.

          With their focus on innovation and long-term strategic advantage, ѻý’s Quantum Lab (Q Lab) and Airbus collaborate to explore how quantum computing could be applied to complex materials science challenges. One such challenge was modeling the atomic-scale processes that govern surface reactions in metallic environments – an ideal test case for quantum-enabled computational chemistry.

          Corrosion is a well-known challenge across a wide range of industries, from manufacturing to infrastructure, with estimated global costs . Understanding the fundamental processes of corrosion remains an important area of materials research – especially as the aerospace industry continually seeks to improve performance, longevity, material efficiency and decrease In aerospace, corrosion often leads to significant barriers to growth like reduced efficiency, decreased aircraft lifespans, and increased maintenance costs.

          A deep dive into how materials behave at microscopic level

          Over time, chemical reactions take place between materials and elements in their environment, such as exposure to oxygen and moisture, gradually degrading them and compromising their integrity and underscoring the need for high-performance surface protection solutions. Accurately modeling these processes provides insight not only into degradation mechanisms but also into material stability and performance. For aerospace, where materials like copper-rich aluminum alloys are widely used for their lightweight and structural properties, such insights can inform the development of next-generation components and coatings.

          Current preventive measures, such as aircraft maintenance and corrosion stage assessment, are reliant on experimental data and computational predictive models. These models break corrosion into different levels that span its multi-scale nature: microscopic, mesoscopic and macroscopic.

          The most challenging layer to model is the microscopic level. Accurately modeling the chemical reactions that occur on this scale requires a deep knowledge of atomic processes, fine-tuned calculations, and highly complex and expensive equipment. This is particularly true for the oxygen reduction reaction (ORR), which plays a vital role in the corrosion of aluminum alloys and is notoriously difficult to measure experimentally.

          Taking on the oxygen reduction reaction

          ѻý’s Q Lab and Airbus focused their efforts on this reaction, with the aim of developing a hybrid quantum computing workflow to assess the ORR at the molecular level. Studying the initial step of this reaction would bring aerospace organizations a step closer to building more accurate predictive models. Considering that the aluminum alloys that are most relevant for the aerospace industry are rich in copper, the research team decided to model the ORR on a copper slab. They then used a combination of quantum chemistry methods to identify the critical geometries and pathways necessary to explore the reaction using quantum computation.

          The research team conducted a detailed quantum resource estimation to assess the role quantum computers will play in tackling similar problems in the field of materials science. This research provided an overview of the technological requirements necessary to explore similar use cases using quantum computing, including the hardware, algorithms, and qubits needed for such models and calculations.

          A new horizon for quantum computing

          This hybrid quantum computing workflow was the first of its kind. As a result of these collaborative efforts, ѻý and Airbus established an essential foundation for applying quantum computation to atomistic modelling, highlighting its potential to address complex, business-relevant challenges in aerospace and materials science.

          Though this research represents a big step forward for organizations, it also underlines the need for significant advancements in quantum hardware, algorithms, and error-correction techniques to make quantum computation viable for business use.

          As industries look ahead towards the future of quantum computation, it’s clear that now is the time to determine how quantum computing can make a difference for companies across industries.

          You may access the complete research .

          Meet the authors

          Franziska Wolff

          Franziska Wolff

          Professional II, Altran Deutschland S.A.S. Co. KG
          With my strong academic background in Quantum Chemistry and Life Sciences, I am proud to bring quantum technology to the next level by finding use cases and actively exploring new possibilities for quantum computing in the industry. With my knowledge from my PhD in Theoretical Chemistry about quantum chemical simulations of light-triggered processes in complex environments, combined with my experience in the successful implementation of projects in the field of data science and data quality, I am excited to embark on the future of quantum computers and implement successful projects.
          Julian van Velzen

          Julian van Velzen

          Quantum CTIO, Head of ѻý’s Quantum Lab
          I’m passionate about the possibilities of quantum technologies and proud to be putting ѻý’s investment in quantum on the map. With our Quantum Lab, a global network of quantum experts, partners, and facilities, we’re exploring with our clients how we can apply research, build demos, and help solve business and societal problems that till now have seemed intractable. It’s exciting to be at the forefront of this disruptive technology, where I can use my background in physics and experience in digital transformation to help clients kick-start their quantum journey. Making the impossible possible!

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            The Linux Foundation Margo Initiative /mx-es/insights/expert-perspectives/the-linux-foundation-margo-initiative/ Wed, 10 Dec 2025 04:38:07 +0000 /mx-es/?p=556349&preview=true&preview_id=556349 The Margo initiative is a groundbreaking open standard for interoperability at the edge of industrial automation ecosystems. Named after the Latin word for edge, Margo facilitates seamless interaction between edge applications, devices, and orchestration software. This open standard, co-founded by industry leaders like ABB/B&R, ѻý, Microsoft, Rockwell Automation, Schneider Electric, and Siemens under the Linux Foundation, aims to enhance flexibility, simplicity, and scalability in multi-vendor environments. By breaking down innovation barriers, Margo accelerates digital transformation for organizations of all sizes.

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            The Linux Foundation Margo Initiative
            Shaping the Future of Interoperability in Industrial Automation

            ѻý
            7 Oct 2024
            capgemini-engineering

            The Margo initiative is a new open standard initiative for interoperability at the edge of industrial automation ecosystems. Drawing its name from the Latin word for edge, ‘Margo’ defines the mechanisms for interoperability between edge applications, edge devices, and edge orchestration software. The open standard promises to bring much needed flexibility, simplicity, and scalability – unlocking barriers to innovation in complex, multi-vendor environments and accelerating digital transformation for organizations of all sizes. 

            Co-founded by ABB/B&R, ѻý, Microsoft, Rockwell Automation, Schneider Electric, and Siemens, under the Linux Foundation umbrella projects, the initiative invites like-minded industry peers to join the collaboration and contribute to building a meaningful and effective interoperability standard that will help plant owners achieve their digital transformation goals with greater speed and efficiency.  

            “In the constantly evolving realm of technology, edge interoperability stands out as a pivotal focus area for industrial automation, as a key driver for the seamless integration of industrial devices, applications, and their orchestration. The Margo initiative, with the aim of establishing an open standard that simplifies and standardizes industrial automation, represents a step change in the way complex industrial ecosystems are considered and will enable significant breakthroughs in innovation, optimization, and new value creation, and will help clients accelerate towards a more intelligent industry. As a pioneer in the field of edge compute-based industrial automation and founding member of the Margo initiative, ѻý will bring its strong expertise in digital engineering to help the creation of this new open standard and accelerate the transformation of the industrial automation ecosystem.”

            Nicolas Rousseau, Head of digital engineering and manufacturing, Group Offer Leader Intelligent Products & Services, ѻý.

            Margo focuses on the emerging needs in the industrial automation software space. In other words, the applications hosted on devices at the industrial edge is the primary focus. At the same time, the relationship between Edge & Cloud is recognized and considered, especially in the context of digitalization of operations in larger organizations and necessity to optimize & manage fleets of applications and devices. The Margo initiative is committed to delivering the interoperability promise in an open, secure, modern, and agile way with a practical reference implementation, a comprehensive compliance testing toolkit and an open interoperability standard defining the interaction patterns. 

            Unveiling Margo: origins and perspectives

            Explore the origins of the Margo initiative with insights from Nicolas Rousseau, ѻý and learn what Margo represents for leading technology services providers with Roland Weiss, ABB, Silvio Rasek, Siemens, Shamik Mishra, ѻý, Fabian Franck, Microsoft, Christian Platzer, Schneider Electric, Bart Nieuwborg, Rockwell Automation, Armand Craig, Rockwell Automation and Urs Gleim, Siemens. 

            Crafting the Future with Margo

            Let’s lift the lid on Margo with Bart Nieuwborg, the chairperson of Margo, and Shamik Mishra, CTO Connectivity at ѻý, as they explore Margo’s interoperability promise through an open standard, a reference implementation, a comprehensive compliance testing toolkit, and the vision for Margo. 

            Join their conversation

            Guests

            • Bart Nieuwborg, chairperson of Margo 
            • Shamik Mishra, CTO Connectivity ѻý 

            Host: Brian Doherty 
            Production : Brockhill Creative Ltd

            Meet our experts

            Shamik Mishra

            Shamik Mishra

            CTO of Connectivity, ѻý Engineering
            Shamik Mishra is the Global CTO for connectivity, ѻý Engineering. An experienced Technology and Innovation executive driving growth through technology innovation, strategy, roadmap, architecture, research, R&D in telecommunication & software domains. He has a rich experience in wireless, platform software and cloud computing domains, leading offer development & new product introduction for 5G, Edge Computing, Virtualisation, Intelligent network operations.
            Himanshu Singh

            Himanshu Singh

            Sr. Director – Technology, CTO Connectivity office, ѻý Engineering
            A seasoned Software Architect with over 20 years in the Telecommunications and Computer Software industry, he specializes in Mobile Edge Computing for 4G/5G networks, Containerization/Virtualization, and Orchestration technologies. His interests extend to acceleration capabilities in Network, Compute, Machine Learning, and Computer Vision. His extensive background includes NFV/MANO Solutions, LTE CPE Management, Telecom Network Element Protocol Stacks, and Operability Software for Carrier Grade systems. He has a proven track record of collaborating with diverse, international teams to drive successful product development.
            Deepak Gunjal

            Deepak Gunjal

            Senior Director – Advanced Connectivity
            Deepak currently serves as Senior Director, CTO Connectivity office, at ѻý Engineering. He represents ѻý engineering in various standardization bodies, mainly GSMA Operator Platform Group (OPG), Operator Platform API Group (OPAG) and Linux Foundation CAMARA Project. He also contributes to the architectural evolution of ѻý cloud native platforms for supporting edge computing, network API exposure etc. in mobile networks. He has over twenty-three years of experience in the telecom and software industry

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              Can the public sector scale cloud services, yet control costs? /mx-es/insights/expert-perspectives/can-the-public-sector-scale-cloud-services-yet-control-costs/ Tue, 09 Dec 2025 06:38:38 +0000 /mx-es/?p=556304&preview=true&preview_id=556304 In a new report from the ѻý Research Institute (CRI), The on-demand tech paradox: Balancing speed and spend, 82% of technology leaders surveyed across industries have seen significant cost increases for cloud, SaaS, and Gen AI usage. Almost half are considering moving workloads to on-premises environments as a result.

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              Can the public sector scale cloud services, yet control costs?

              Stefan Zosel
              Oct 9, 2025

              Public sector organizations are allocating 30% of their tech spend to on-demand technologies – with this figure set to rise to 44% in 2026. What’s causing this increase in costs and how can the public sector contain it?

              In a new report from the ѻý Research Institute (CRI), The on-demand tech paradox: Balancing speed and spend, 82% of technology leaders surveyed across industries have seen significant cost increases for cloud, SaaS, and Gen AI usage. Almost half are considering moving workloads to on-premises environments as a result. The debate surrounding cloud sovereignty is further fueling this trend, as CIOs and their teams aim to avoid compliance risks and data privacy dependencies that could arise from geopolitical challenges.

              What’s accelerating public sector cloud adoption?

              Cloud is a necessary foundation for delivering modern, joined-up, data-driven services. And, as AI continues to mature, success with it depends on cloud services. That’s because AI only works when it’s given good data, and cloud offers a better way to connect that data.

              Yet on-demand cloud services are cited as one of the biggest IT cost drivers. For the public sector, these services increasingly underpin the way public services are delivered at scale, as well as how the sector handles new or periodic service demands, such as during an election, AI-powered chatbots dealing with citizen queries, and platforms for remote working and collaboration.

              What is clear is that the power of the cloud, while creating opportunities for streamlining and automating countless processes, also generates one of the biggest challenges. Just as control, transparency, and governance are required to ensure a sovereign cloud, so it is for cloud costs, particularly as on-demand IT resources are scaled.

              Cloud use in the public sector – what’s going wrong?

              The CRI survey revealed some startling facts about the difficulty public sector organizations face in controlling their cloud spend:

              • 67% are unable to accurately forecast cloud budgets
              • 68% see cloud waste as a big challenge – significantly higher than the 59% all-sector average
              • 61% say their organization’s on-demand tech costs are “a big black hole”
              • 53% have faced bill shocks due to unpredictable spikes in cloud usage

              More generically, only around 30% of organizations across sectors have achieved their savings target.

              Why the public sector needs FinOps

              These figures are perhaps not surprising. What’s missing in so many cloud environments are the controls required to keep costs from spiraling as on-demand tech sprawl expands. For example, 58% of public sector leaders said they did not have complete visibility of how many SaaS apps they had.

              What’s needed is an effective FinOps program. FinOps is the continual management of both operational and cultural practices that ensures you get the most from your cloud investments, while controlling their costs. The word “continual” is important here because cloud and on-demand are flexible by nature, thus your controls need to flex in tandem.

              But that’s precisely the catch. Many organizations are considering FinOps, but few are implementing it effectively. In the public sector, while 53% of the CRI survey respondents said they used cloud cost management tools, only 34% regularly evaluated the performance and impact of those tools and took action based on the insights. 

              Furthermore, FinOps is invariably pushed behind cloud strategies (perceived as an afterthought), thus lagging behind the cost explosion. Playing catch-up is much harder than preventing that cost explosion in the first place.

              FinOps, like compliance and security, must therefore be part of the cloud strategy from the outset, moving away from the idea of technology first, cost control second.

              What is procurement’s role in controlling cloud costs?

              So, where do you start? It is vital when developing a cloud strategy that you identify the base costs for each functionality, as well as the cloud’s cost drivers in a design-to-cost methodology. You should also establish a clear usage framework.

              With cloud services – especially AI-based automation – becoming more and more prevalent in business processes, their procurement should be managed just as professionally as other purchased goods. This is precisely why purchasing/procurement has always existed as a standalone skill and function. A good industrial purchaser has the technical background to efficiently manage negotiations and supplier management.

              But how good is the purchasing department’s expertise in cloud technology? With 67% of the public sector survey participants saying they are unable to forecast their cloud budgets accurately, something is clearly going wrong.

              A big clue lies in how established procurement processes have worked in the past. The public sector has historically used fixed price terms and deliverables. So, while cloud environments have been set for most use cases and are waiting to be deployed and used, on-demand pricing is, in general, a huge challenge for public sector procurement. Balancing cloud cost and on-demand agility demands wholly new thinking.

              Rebalancing speed and spend

              The pattern of cloud/on-demand first, costs second (often after a service has been built and launched) is especially evident in the public sector. Indeed, 65% of public sector participants reported that this was the case, against an all-sector average of 54%. The outcome of this is clear. For example, taking just one element of on-demand budgets, spending on SaaS in the public sector has seen an average over-spend of 12% in the past year.

              Meanwhile, 65% of the public sector respondents confirmed this pattern of tech first, cost second thinking, whereas private industry players are addressing this more effectively, with an all-sector average of 54%. The life sciences sector shows a marked contrast at 38%. This presents an opportunity for public sector organizations to tap into already proven best practices from the private sector. This is particularly pertinent in today‘s climate, where the need for digitization is increasing and there is an expectation of a huge rise in funding IT/digital projects in the public sector.

              What impact will sovereignty have on cloud costs?

              Another aspect of cloud raises cost implications: geopolitical shifts have led to sovereignty becoming more of an imperative in the public sector. 57% of public sector organizations, versus a global average of 46%, are already embedding cloud sovereignty in their overall cloud strategy.

              With the potential to add to the cost control challenge, this demands careful decisions about what environment is appropriate for each workload. Sovereign solutions should only be used where the risk management approach really demands them.

              How much are organizations willing to pay for additional sovereignty and compliance? This was a key question in the CRI survey, noting that all cloud providers today are providing different offers. Most of these offers come with a premium tariff for additional compliance controls, liability terms, and local/national operations.

              An all-sector average of 42% said they would be willing to pay extra for sovereignty, with an average 11% price increase. A further 37% acknowledged a tentative willingness to pay an 11% premium for sovereign cloud.

              That some FinOps thinking is already in play is evidenced by 58% of respondents across all sectors saying that they conduct a cost-benefit analysis to balance sovereignty needs and cost efficiency. This will lead to a multi-cloud approach, providing the right cost/function model for different data classification needs.

              What should public sector leaders do?

              We have seen that the adoption of on-demand technologies, such as cloud, SaaS, and Gen AI, is accelerating. At the same time, there is a corresponding rise in both costs and complexity. FinOps offers a pathway to controlling the cost explosion and increase the value of on-demand technology.

              The following steps can help to establish successful, cost-managed cloud adoption:

              • Make cost a deciding factor, not an afterthought. On-demand tech decisions should be made with cost management to the fore.
              • Bring procurement and IT closer together. Purchasing can then feature at the outset of new IT adoption.
              • Build understanding of cloud provision and on-demand services within your procurement function. Purchasers should know what the cost drivers are and how on-demand pricing can be dealt with.
              • Design scalable, agile, frugal, and sustainable architecture. Architecture choices should align costs to value, and cost-aware architecture should limit egress charges.

              Making public sector cloud work – cost effectively

              Cloud is playing a pivotal role in the transformation of public services. Done the right way, it can reduce costs and make digital modernization easier, but smart choices and cost-containment are key.

              Organizations that get this right will be able to rely on the cloud effectively and consistently, and by increasing their use of on-demand services, drive real improvements in productivity, innovation, and cost savings.

              Find out more

              Read The on-demand tech paradox: Balancing speed and spend published by the CRI for more on the current state of cloud investments and on-demand usage. The breakdown of pure cloud expenditures, SaaS, and Gen AI is particularly interesting.

              Our report Making it real: Four steps to implementing a sovereign cloud shows howpublic sector organizations can maintain an appropriate level of control over their data, technology, and operations. 

              About the author

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                AI-powered cash management: The future of treasury is autonomous /mx-es/insights/expert-perspectives/ai-powered-cash-management-the-future-of-treasury-is-autonomous/ Tue, 09 Dec 2025 05:52:32 +0000 /mx-es/?p=556296&preview=true&preview_id=556296 Corporate treasury has evolved from a back-office function into a strategic command centre, and AI is accelerating this transformation by shifting cash management from reactive forecasting to proactive orchestration.

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                AI-powered cash management: The future of treasury is autonomous

                Niharika
                Nov 26, 2025

                Corporate treasury has evolved from a back-office function into a strategic command centre, and AI is accelerating this transformation by shifting cash management from reactive forecasting to proactive orchestration.

                Treasurers today are expected to manage liquidity with precision, forecast cashflows accurately, and respond to market disruptions in real time. Yet, many are held back by fragmented banking relationships, legacy systems, and manual processes. Forecast variances exceeding 20%1 and excessive liquidity buffers of 15–20%2 are symptoms of outdated tools. According to ѻý’s World Payments Report, over 60%3 of banks fail to offer real-time cash forecasting, and more than half still rely on manual reconciliation. Clearly, a new paradigm is needed – one powered by AI.

                Treasury teams face mounting challenges:

                • Global volatility: Geopolitical tensions, supply chain disruptions, and interest rate swings strain forecasting models.
                • Manual workflows: Spreadsheets and siloed systems slow down decision making and increase errors.
                • Fragmented tech ecosystems: Poor integration across banks and Enterprise Resource Planning (ERP) delays reconciliation and reporting.
                • Limited instant payments: Many corporates still rely on batch processing, missing out on real-time liquidity optimization.

                These inefficiencies trap capital and reduce agility – at a time when every basis point matters.

                AI: The game-changer for treasury

                With AI, treasury functions can become self-driving, delivering up to 90% forecast accuracy through real-time data and predictive analytics.

                Fixing the fundamentals with GenAI

                GenAI can help address foundational treasury challenges.

                • Data aggregation: Automates extraction and normalization across banks and ERPs, offering a unified view of cash positions.
                • Invoice parsing: Reads and reconciles invoices and payment confirmations, reducing errors in multi-currency environments.
                • Instant payment adoption: Analyzes liquidity trends to recommend optimal disbursement timing, leveraging instant payment infrastructure.

                Forecasting reimagined

                AI transforms forecasting into a strategic asset.

                • High-accuracy predictions: AI models like neural networks analyze vast datasets to detect patterns beyond human capability. A leading global financial institution’s new tool4 has been instrumental in helping corporate customers such as Domino’s Pizza reduce manual work by almost 90%, using AI to analyze and forecast cashflows.
                • Adaptive pattern recognition: Machine learning (ML) adjusts forecasts instantly based on internal and external signals. A large global bank cash management solution5 enables firms to control risks through automated hedging with real-time monitoring, while interest tools offer scenarios for proactive exposure management.
                • Scenario analysis: AI enables stress testing with thousands of simulations, supporting contingency planning for currency shocks or supply chain disruptions. A leading cash management platform5 connects human judgement and machine learning, letting users create scenarios on top of a base forecast by overriding forecast parameters.

                GenAI copilots further empower treasurers to interact with data using natural language – asking questions like, “How have my FX exposures changed?” and receiving instant insights.

                What’s next: The future of treasury innovation

                The convergence of AI, blockchain, and open banking is redefining treasury operations:

                • AI + blockchain: Combines transparency and speed with decentralized, tamper-proof data flows. One of the largest financial institutions has a platform6 that uses blockchain to create a transparent network – one that enables real-time settlement and programmable money flows to streamline its treasury operations.
                • Open banking APIs: Enable real-time connectivity and treasury optimization. A top global French bank offers API-driven treasury platform7 that enables clients to access APIs for various services.
                • Agentic AI: Introduces intelligent digital collaborators capable of reasoning and proactive decision making.

                Autonomous treasury management powered by agentic AI will transform cash operations into dynamic, data-driven processes with minimal manual intervention. To defend market share and meet evolving treasurers’ needs, banks need to evolve their cash management solution. To embark on this journey of unlocking agility, accuracy, foresight, and efficiency in the corporate treasury, banks and payment firms have to focus their offering on paving a three-stage pathway for the corporates – with the goal of reaching treasury capabilities that are truly next-gen, cutting-edge, and intelligent.

                3 steps to an intelligent, next-gen corporate treasury

                1. Fix: the fundamentals of data, integration, and visibility
                  • Centralize data across banks, ERPs, and payment systems.
                  • Automate reconciliation and invoice processing.
                  • Improve data quality and real-time visibility.
                2. Embed AI to automate, predict, and prescribe
                  • Deploy AI/ML models for forecasting and anomaly detection.
                  • Use GenAI copilots for data queries, reporting, and insights.
                  • Enable predictive liquidity planning and risk modelling.
                3. Unlock autonomous treasury and strategic foresight
                  • Move towards self-driving treasury functions.
                  • Automate investment decisions, FX hedging, and working capital optimization.

                1. , “How Banks Can Help Treasurers Navigate Liquidity Complexity With Integrated Cash Management Solutions;” May 1, 2025.
                2. , “EACT Treasury Survey 2024”.
                3. ѻý, “World Payments Report 2025;” and ѻý, “World Payments Report 2023”.
                4. .
                5. , “Breakthrough AI-nnovation in Cash Management: Prediction to Prescription;” December 15, 2023.
                6. .
                7. Developer Cashmanagement by BNP Paribas.

                Meet our author

                Niharika

                Niharika

                Senior Manager, Global Banking Industry
                Niharika helps clients navigate the evolving financial services landscape by advising on emerging banking industry and technology trends. Leveraging her deep industry expertise, she supports clients in building strategies that drive innovation and sustainable business growth while meeting their business objectives.

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                  Techceleration: How to lead at the speed of change /mx-es/insights/expert-perspectives/techceleration-how-to-lead-at-the-speed-of-change/ Mon, 01 Dec 2025 05:41:54 +0000 /mx-es/?p=555788&preview=true&preview_id=555788 See why the importance of technology adoption is rising and how a technology development program turns technology adoption trends into measurable value.

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                  Techceleration: How to lead at the speed of change
                  Forward-thinking organizations are aligning strategy and culture to turn tech’s rapid evolution into business value

                  Günther Reimann
                  Sep 23, 2025
                  capgemini-invent

                  Technology is developing faster than most organization’s strategies. While you can’t slow the pace of change, you can choose to lead it through focused technology adoption.

                  How do organizations stay ahead while technology development is accelerating?

                  New technologies emerge at an ever-accelerating speed; traditional operating models and planning cycles are no longer sufficient to keep pace. Nowhere is this more evident than in the field of AI.

                  Recent data underscores this paradigm shift: Generative AI adoption has increased from 6% in 2023 to 36% in 2025, and AI agent deployment has grown from 4% to 14% over the same period reflecting technology adoption trends visible across sectors. These significant upticks exemplify the broader trend of accelerated technology diffusion within industry.

                  As this momentum continues, organizations must not simply respond to change, they must anticipate and orchestrate it. The imperative for proactive leadership in navigating techceleration is clear: those able to architect and execute adaptive strategies will define the future of their industries. 

                  Techceleration How to lead at the speed of change infographic

                  Techceleration refers to the rapidly increasing speed of technological progress. This includes breakthroughs like 5G, generative AI, and quantum computing. These innovations are driving major changes across industries and organizations which must be actively managed.  

                  Adapting to rapid technological advancement necessitates staying abreast of emerging tools and prevailing trends. But it also requires embedding a strategic, business-aligned approach to technology and evolving how you operate, compete, and create value. 

                  AI stands in the middle of techceleration and demonstrates how innovation can quickly translate into impact. Instead of advancing incrementally, AI drives comprehensive transformation at an accelerated pace.  

                  It can streamline operational IT processes to reduce costs and enhance digitization, while also powering real-time, personalized support at customer and employee touchpoints to redefine service and experience. 

                  From technology adoption to technology anticipation 

                  To create business value through techceleration, organizations must adopt an innovation-led approach where technology drives strategic goals. This approach should include:

                  • Implementing a strategic and hands-on technology watch to actively monitor emerging technologies in order to drive innovation.
                  • Scaling the use of AI to accelerate transformation.
                  • Leveraging on-demand tech solutions to boost efficiency.

                  Techceleration calls for a strategy that clearly identifies where value can be created and gives the organization the flexibility to shift direction quickly.

                  As part of this strategy, the IT function should establish itself as a business partner by proactively identifying technological trends, introducing innovative ideas, and supporting the organization in adopting and scaling these advancements efficiently.

                  Achieving this transformation necessitates the implementation of a governance and delivery model attuned to business objectives.

                  Implementing a strategic and hands-on technology watch

                  Leading companies achieve strategic advantage by recognising and implementing emerging technologies at optimal times – when these innovations are sufficiently advanced to support scaling yet remain novel enough to confer a competitive edge. Achieving this requires a structured approach across four phases:
                  Techceleration How to lead at the speed of change infographic 2
                  An innovation radar, customized for an organization, helps systematically identify, evaluate, and prioritize emerging technologies. This strategic tool directs efforts toward technology adoption trends, business needs, and internal strengths to support exploration and implementation. 

                  ǰپDz

                  This phase includes scanning for transformative technologies, anticipating their impact, and aligning disruptive trends with strategic goals. The Innovation Radar identifies focus areas like trending tech, organisational needs, and network expertise to gather relevant insights continuously.

                  Here, organizations test emerging technologies through pilot projects and prototypes. The goal is to understand practical applications, benefits, and operational requirements. For example, a financial firm might explore quantum computing to solve complex problems. The Innovation Radar combines insights from different areas to create practical use cases.

                  This phase converts technology into business value by scaling at the optimal time – when reliable and ahead of competitors. Organizations manage risks during integration, aided by the Innovation Radar for structured decisions, stakeholder agreement, and budgeting.

                  After completing the exploration, experimentation, and exploitation stages of a technology watch, organizations can move forward with implementing an appropriate technology. This ensures alignment with business objectives and scalability readiness.

                  When implementing a technology, an organization must balance the pursuit of cutting-edge innovation with the realities of operational integration and risk management.  

                  To strike this balance successfully, an organization might want to consider the following initiatives:

                  • Executive briefings to enable synchronization with overall strategy.
                  • Strengthening tech innovation teams with strategists and specialists.
                  • Empowering diverse, passionate teams with possibilities to explore new tech.
                  • Creating internal platforms to collect and invest in promising ideas.
                  • Collaborating with startups e.g., via venture funds.
                  • Building ecosystems with partners, suppliers, and industry players to drive collective innovation.

                  Scaling GenAI with technology adoption

                  Techceleration has rapidly expanded the digital capabilities of organizations, but it has also raised the stakes for how emerging technologies are adopted. 

                  Gen AI is a prime example. The question is no longer whether to adopt Gen AI, but how to do so effectively and at scale. This shift demands more than technical experimentation. It requires a strategic framework that integrates Gen AI into organizational design, talent development, partnerships, and data infrastructure. 

                  The potential is substantial. Internally, Gen AI can streamline operational processes such as software engineering and application lifecycle management, reducing IT costs while advancing digital maturity. Externally, it enables more personalized client interactions, moving organizations closer to genuine client-centricity. 

                  A global manufacturing conglomerate partnered with ѻý to address supply chain inefficiencies caused by unpredictable market demand. To solve this, ѻý developed a Gen AI-powered chatbot and forecasting engine that provides real-time insights and highly accurate demand predictions. As a result, the client was able to optimize warehouse logistics, reduce inventory losses, and significantly boost profit margins. Following the success of the initial prototype, the solution is now being scaled globally, demonstrating the transformative potential of Gen AI in supply chain management. 

                  Yet, scaling Gen AI is complex. Transitioning from proof-of-concept to production-ready solutions creates challenges in data governance, availability, and quality. Organizations must define a clear implementation roadmap, supported by credible business cases and ongoing validation of Gen AI outputs. Addressing bias and ensuring transparency in AI-generated content is essential to building trust and sustaining value. 

                  On-demand tech value 

                  Techceleration has made the value of on-demand technology more urgent than ever. As technology adoption outpaces traditional planning cycles, the pressure to extract measurable value from digital investments has intensified. This shift has elevated the role of technology in business strategy and has reframed how its value is assessed. In this context, the rise of on-demand technology presents both a challenge and an opportunity. 

                  To begin with, the flexibility and scalability of on-demand IT, enabled by cloud services and consumption-based models, have become indispensable. Yet, this very flexibility introduces a new layer of complexity. As organizations embrace these models, they must contend with fluctuating costs, fragmented systems, and the need for continuous oversight. 

                  Techceleration How to lead at the speed of change infographic 3

                  What was once a straightforward budgeting exercise has evolved into a balancing act between performance, cost, and business need. Organizations that have developed the capability to link technology-spend directly to business value are putting themselves at a clear advantage. The advantage lies not in cost-cutting per se, but in precision. By making data-driven decisions about where and how to invest, they optimize their technology stack as well as their strategic outcomes. This approach transforms IT from a support function into a driver of competitive advantage. 

                  However, the path to this level of maturity is not without obstacles. As consumption-based pricing becomes the norm, the ability to forecast and monitor total technology spend becomes essential. Without robust governance, organizations risk creating a fragmented landscape. Strong technology adoption strategies keep ownership clear and value visible. Financial discipline alone is insufficient. It is important to foster a culture of accountability that encourages teams to consider both cost and carbon impact. This cultural shift ensures that optimization efforts are sustainable and aligned with broader organizational goals. 

                  Accelerate with technology adoption strategies

                  Techceleration demands speed as well as strategy. By embracing innovation, anticipating change, and embedding scalable solutions like Gen AI and on-demand tech, organizations can unlock sustainable value.

                  ѻý recognizes the complex challenges organizations face today. Drawing on decades of experience partnering with clients to drive digital transformation, we’re uniquely positioned to provide practical support and strategic guidance as businesses adapt to the rapid pace of technological change. 

                  In the next blog of this series, we’ll explore how softwarization is reshaping every layer of business.

                  Meet our expert

                  Günther Reimann

                  Günther Reimann

                  Vice President, Global Head of Inventive & Sustainable IT
                  Günther Reimann is practical strategist for business technology and digitization with over 20 years of experience. Günther drives client growth through purpose-led IT transformation, competitive capabilities, and innovation. Leading Germany’s Business Technology portfolio and Inventive & Sustainable IT globally, he champions resilient tech and the strategic acceleration of the digital (r)evolution.

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                    From softwarization to pervasive tech /mx-es/insights/expert-perspectives/from-softwarization-to-pervasive-tech/ Mon, 01 Dec 2025 05:38:23 +0000 /mx-es/?p=555783&preview=true&preview_id=555783 Learn how your organization leverages cutting-edge AI, cloud, automation, and sustainable technology via techceleration, softwarization, and pervasive tech to unlock its full potential.

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                    From softwarization to pervasive tech:
                    Aligning IT with business innovation

                    Günther Reimann
                    May 28, 2025
                    capgemini-invent

                    At a time when techceleration is reshaping business, how can organizations adapt and scale IT models to utilize technologies effectively?

                    The rapid evolution of technology is transforming industries at an unprecedented pace. Generative AI, agentic AI, and the emerging potential of artificial general intelligence (AGI) are not just generating attention, they are fundamentally reshaping how businesses create value, innovate, and operate.

                    These technological advances are accelerating service delivery, client interactions, and business models, making IT integral to every value stream and function within companies. This shift is driving the phenomenon we call techceleration, where software increasingly fuels customer and consumer value across all industries (softwarization). Simultaneously, ubiquitous technologies make it essential for everyone in any business function to engage with them (pervasive tech).

                    Welcome to the world of techceleration

                    Techceleration is more than a trend, it’s a strategic shift in how organizations deliver value, innovate, and maintain competitiveness. Technology has moved beyond being just a set of tools; it’s now integral to reshaping business operations, collaboration, and growth.

                    Three major forces shape this shift:

                    • Software as a central value driver throughout the customer lifecycle.
                    • Technologies like AI, IoT, and blockchain impacting all business functions, not just IT.
                    • Continuous transformation replacing one-time change efforts, with a focus on speed, adaptability, and purpose-driven innovation.

                    Moreover, technology’s role in sustainability is growing. The adoption of sustainable technology products can reduce environmental impact and enabling smarter energy use while enhancing performance. Yet technology also poses challenges for sustainability goals such as increased compute demands from generative AI. 

                    To bridge the gap between technological progress and organizational readiness, it’s crucial to select the right technologies while fostering operating models and cultures that fully harness their potential. 

                    Technology is not just for engineers it’s a business imperative. Our report, “” predicts that by 2030, 29% of company revenue will stem from software and digital solutions a 400% increase from 2022.

                    Keeping pace with sustainable technology trends helps organizations align innovation with environmental goals.

                    Softwarization as strategy

                    As the global economy shifts towards a software-driven paradigm, businesses must embrace software as a core strategic asset. The transformation of operating models towards software-driven frameworks is essential to remain competitive. According to our “The Art of Software” report, 65% of organizations recognize that software will drive future disruption and strategic advantages.

                    In the automotive industry, for instance, 90% of companies are generating new revenue through software-defined products, and 61% have enhanced customer experiences through software.

                    These innovations are increasingly being designed with sustainable technology principles in mind, ensuring that digital transformation also supports environmental stewardship.

                    Pervasive tech integration

                    Technology has become an indispensable enabler across all business functions a phenomenon we call pervasive tech. In a world shaped by rapid change and digitalization, operational processes are increasingly automated and standardized. This makes it vital for every business function to integrate technology deeply, from competencies to culture.

                    AI agents reduce manual workloads significantly, while workflow automation enhances efficiency. Consequently, it is essential for employees at every level to adapt to pervasive technologies, ensuring seamless integration into daily tasks and long-term strategies.

                    Nine + one priorities for tech leaders  

                    Navigating the forces of techceleration, softwarization, and pervasive tech requires focusing on strategic priorities that foster sustainable growth and competitive advantage. Based on insights from client engagements, global SMEs, and the ѻý Research Institute, we have identified nine core priorities for tech-savvy CxOs, plus one crucial focus on sustainability: 

                    1. Strategic and hands-on tech watch:

                    Proactive monitoring of emerging technologies to inform strategic decisions. 

                    2. Trust as a business promise:

                    Establishing trust as a core business strategy. 

                    3. Ignition of the power of people:

                    Leveraging employee skills to drive innovation. 

                    4. Scaled AI:

                    Integrating AI at scale to enhance processes, enrich products and services, and provide hyper-individualized customer value. 

                    5. Performant operating model:

                    Building a customer focused, collaborative, product centric operating model with E2E responsibility. 

                    6. Cloud as a business enabler:

                    Utilizing cloud to drive innovation and efficiency. 

                    7. On-demand tech value:

                    Focusing on value cases for cloud and XaaS on-demand solutions to control the cost of a click. 

                    8. Augmented software house:

                    Fostering innovation through synchronization of methods, people and tools for software development. 

                    9. Frugal IT architecture:

                    Creating a robust, long-lasting, open, and composable enterprise architecture. 

                    10. Sustainable technology:

                    Embedding sustainability considerations in areas of carbon, energy and raw materials. 

                    Exploring the future of tech 

                    Over the coming months, we will take a deep dive into each of these areas – techceleration, softwarization, and pervasive tech – to explore how organizations can adapt, scale, and thrive. Stay tuned for our views on opportunities and challenges as well as practical recommendations. 

                    Inventive & Sustainable IT

                    Inventive & Sustainable IT propels tech business value in the age of techceleration, softwarization, and pervasive tech.

                    Our authors

                    Günther Reimann

                    Günther Reimann

                    Vice President, Global Head of Inventive & Sustainable IT
                    Günther Reimann is practical strategist for business technology and digitization with over 20 years of experience. Günther drives client growth through purpose-led IT transformation, competitive capabilities, and innovation. Leading Germany’s Business Technology portfolio and Inventive & Sustainable IT globally, he champions resilient tech and the strategic acceleration of the digital (r)evolution.

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