{"id":547779,"date":"2025-08-25T15:02:08","date_gmt":"2025-08-25T15:02:08","guid":{"rendered":"https:\/\/www.capgemini.com\/fi-en\/?post_type=research-and-insight&#038;p=547779"},"modified":"2025-10-14T07:56:16","modified_gmt":"2025-10-14T07:56:16","slug":"embracing-the-agentic-era-capgemini-and-google-cloud-transform-enterprise-ai","status":"publish","type":"research-and-insight","link":"https:\/\/www.capgemini.com\/fi-en\/insights\/research-library\/embracing-the-agentic-era-capgemini-and-google-cloud-transform-enterprise-ai\/","title":{"rendered":"Embracing the agentic era: ÎÚÑ»´«Ã½ and Google Cloud transform enterprise AI"},"content":{"rendered":"\n<header class=\"wp-block-cg-blocks-hero-reusable header heroReusable  \"><div class=\"header-bgs\"><picture><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/03\/GCN-DotCom_Banner_2880X1800.jpg?w=2880&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/03\/GCN-DotCom_Banner_2880X1800.jpg?w=2880&amp;quality=70 2x\" media=\"(min-width: 1500px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/03\/GCN-DotCom_Banner_2880X1800.jpg?w=1440&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/03\/GCN-DotCom_Banner_2880X1800.jpg?w=2880&amp;quality=70 2x\" media=\"(min-width: 992px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/03\/GCN-DotCom_Banner_2880X1800.jpg?w=1024&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/03\/GCN-DotCom_Banner_2880X1800.jpg?w=1024&amp;quality=70 2x\" media=\"(min-width: 768px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/03\/GCN-DotCom_Banner_2880X1800.jpg?w=768&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/03\/GCN-DotCom_Banner_2880X1800.jpg?w=768&amp;quality=70 2x\" media=\"(min-width: 0)\"\/><img decoding=\"async\" src=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/03\/GCN-DotCom_Banner_2880X1800.jpg\" class=\"header-img header-img-d\" alt=\"\" style=\"object-fit:cover;object-position:50% 50%\" loading=\"eager\"\/><\/picture><\/div><div class=\"heroPictureCardHeaderShape\"><\/div><div class=\"container\"><div class=\"row\"><div class=\"col-md-12\"><div class=\"box\"><div class=\"boxTagWrapper\"><div class=\"tagInfo\"><div><span class=\"box-tag\">Data and AI<\/span><\/div><\/div><\/div><div class=\"box-title\"><h1 data-maxlength=\"34\">Embracing the agentic era: ÎÚÑ»´«Ã½ and Google Cloud transform enterprise AI<\/h1><\/div><div class=\"inner-row-insight download-btn\"><\/div><\/div><\/div><\/div><\/div><\/header>\n\n\n\n<section class=\"wp-block-cg-blocks-group undefined section section--article-content\"><div class=\"article-main-content\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-md-1\"><nav class=\"article-social\"><ul class=\"social-nav\"><li class=\"ip-order-fb\"><a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https:\/\/www.capgemini.com\/?post_type=research-and-insight&amp;p=1137909\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"opens in a new window\"><i aria-hidden=\"true\" class=\"icon-fb\"><\/i><span class=\"sr-only\">Facebook<\/span><\/a><\/li><li class=\"ip-order-li\"><a href=\"https:\/\/www.linkedin.com\/shareArticle?url=https:\/\/www.capgemini.com\/?post_type=research-and-insight&amp;p=1137909\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"opens in a new window\"><i aria-hidden=\"true\" class=\"icon-li\"><\/i><span class=\"sr-only\">Linkedin<\/span><\/a><\/li><\/ul><\/nav><\/div><div class=\"col-12 col-md-11 col-lg-10\"><div class=\"article-text article-quote-text\">\n<h2 class=\"wp-block-heading\" id=\"h-welcome-to-the-agentic-era-ai-that-acts-not-just-assists\">Welcome to the agentic era: AI that acts, not just assists<\/h2>\n\n\n\n<p>The agentic era is here, and it\u2019s reshaping enterprise transformation. At Google Cloud Next 2025, as a <a href=\"https:\/\/www.capgemini.com\/fi-en\/about-us\/partnerships\/google-cloud\/\">Google Cloud partner<\/a> our theme focused on welcoming the agentic era &#8211; but the message was clear: intelligent agents that anticipate, adapt, and accelerate outcomes are no longer a future vision but a present reality, unfolding faster than expected.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>\u201cOne of the key takeaways is the realization that the agentic era has already arrived and the excitement in all our clients and enterprises that how they can use this innovation in real life creating business value.\u201d<\/p>\n<cite><a href=\"https:\/\/www.linkedin.com\/in\/anirbanboseceo\/\" target=\"_blank\" rel=\"noreferrer noopener\">Anirban Bose<\/a>, CEO of Americas SBU, ÎÚÑ»´«Ã½<\/cite><\/blockquote>\n\n\n\n<div class=\"wp-block-anchor-block-standard\" id=\"AgenticEra\" data-anchor-padding=\"\" style=\"--data-anchor-padding: 0px\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-what-is-the-agentic-era\">What is the agentic era?<\/h3>\n\n\n\n<p>The agentic era signals a major evolution in AI &#8211; from reactive tools to proactive, autonomous agents that understand, anticipate, and act. This shift enables faster decisions through real-time data, deeper personalization by grasping user intent, and scalable innovation as agents continuously learn and adapt.<\/p>\n\n\n\n<p>Unlike traditional AI systems that rely on predefined rules or reactive prompts, agentic AI systems operate with autonomy, learning from context and evolving over time. These agents are capable of initiating actions, collaborating with other agents or humans, and adapting to dynamic environments &#8211; making them ideal for enterprise-scale transformation.<\/p>\n\n\n\n<p><a href=\"https:\/\/www.linkedin.com\/in\/jennifer-marchand-85131a4\/\" target=\"_blank\" rel=\"noreferrer noopener\">Jennifer Marchand<\/a>, our Google Cloud COE Leader at ÎÚÑ»´«Ã½, explored this topic at Google Cloud Next:<\/p>\n\n\n\n<section class=\"wp-block-cg-blocks-intro-para-video section section--info-2cols section--insights section-video \"><div class=\"bg-color video-align-right\"><div class=\"container\"><div class=\"row video-align-left\"><div class=\"col-md-12\"><div class=\"video-align-left row box box--4 box--mini\"><div class=\"col-md-3\"><h3 class=\"Video-title\" data-maxlength=\"34\">An assistant for everything<\/h3><div class=\"video-info\"><p data-maxlength=\"68\">Jennifer Marchand explores the future of agentic AI.<\/p><\/div><\/div><div class=\"col-md-8 box-img-wrapper\"><div class=\"video-box\"><div class=\"video-wrapper\"><iframe referrerpolicy=\"strict-origin-when-cross-origin\" title=\"video-section\" src=\"https:\/\/www.youtube.com\/embed\/NSCdz89GJbY\" frameborder=\"0\" rel=\"0\" allow=\"accelerometer; autoplay; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe><\/div><\/div><\/div><div class=\"col-md-1\"><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-designing-effective-ai-agents-the-four-pillars\">Designing effective AI agents: The four <a>pillars<\/a><\/h2>\n\n\n\n<p>Successful deployment of AI agents depends on thoughtful design. Our latest <a href=\"https:\/\/www.capgemini.com\/fi-en\/insights\/research-library\/ai-agents\/\">agentic AI CRI report<\/a> identifies four foundational pillars:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Role<\/strong>: Define the agent\u2019s purpose and scope.<\/li>\n\n\n\n<li><strong>Data<\/strong>: Ensure access to relevant, real-time information.<\/li>\n\n\n\n<li><strong>Actions<\/strong>: Specify what the agent can do (e.g., trigger workflows, call APIs).<\/li>\n\n\n\n<li><strong>Guardrails<\/strong>: Set boundaries to ensure safe and ethical operation.<\/li>\n<\/ul>\n\n\n\n<p>These pillars help organizations build agents that are not only intelligent but also aligned with business goals and governance standards. <br><br>Despite growing adoption,&nbsp;<strong>only 27% of organizations currently trust fully autonomous AI agents<\/strong>, down from 43% a year ago. This reflects a maturing understanding of the risks and limitations of agentic systems.<a id=\"_msocom_1\"><\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-google-cloud-s-role-in-accelerating-the-agentic-era\">Google Cloud\u2019s role in accelerating the agentic era<\/h2>\n\n\n\n<p>Google Cloud is not just enabling this transformation &#8211; it\u2019s leading it. With a suite of purpose-built tools and platforms, Google is helping enterprises move from experimentation to enterprise-grade deployment. And we\u2019re proud to be a Google Cloud partner, empowering our clients to fully embrace Google Cloud technology.<\/p>\n\n\n\n<p><a href=\"https:\/\/www.gartner.com\/en\/newsroom\/press-releases\/2025-06-25-gartner-predicts-over-40-percent-of-agentic-ai-projects-will-be-canceled-by-end-of-2027\" target=\"_blank\" rel=\"noreferrer noopener\">Gartner predicts<\/a> that by 2028, 33% of enterprise software applications will include agentic AI capabilities &#8211; up from less than 1% in 2024. This signals a rapid mainstreaming of agentic functionality across business platforms.<\/p>\n\n\n\n<p><strong>Key Google Cloud innovations include:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong><a href=\"https:\/\/cloud.google.com\/products\/agent-builder\" target=\"_blank\" rel=\"noreferrer noopener\">Vertex AI Agent Builder<\/a><\/strong>: Build once, deploy everywhere. This tool empowers teams to create intelligent agents that can operate across customer touchpoints and internal workflows.<\/li>\n\n\n\n<li><strong><a href=\"https:\/\/cloud.google.com\/products\/agentspace\" target=\"_blank\" rel=\"noreferrer noopener\">Agentspace<\/a><\/strong>: Designed for enterprise productivity, it enables seamless collaboration between human teams and AI agents.<\/li>\n\n\n\n<li><strong>Data Agents<\/strong>: These agents allow users to explore and interact with data conversationally &#8211; turning complex datasets into actionable insights.<\/li>\n<\/ul>\n\n\n\n<p>Each of these tools contributes to the agentic foundation: Vertex AI Agent Builder enables the creation of agents that learn and evolve; Agentspace fosters human-AI collaboration; and Data Agents empower decision-making by transforming data into contextualised, actionable insights<\/p>\n\n\n\n<div class=\"wp-block-anchor-block-standard\" id=\"Demos\" data-anchor-padding=\"\" style=\"--data-anchor-padding: 0px\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-real-world-impact\">Real-world impact<\/h2>\n\n\n\n<p>The agentic paradigm is not just theoretical (or fictional), it\u2019s already reshaping how enterprises operate. From customer service to supply chain optimization, agentic AI is enabling systems that think, decide, and act with minimal human intervention.<\/p>\n\n\n\n<p><a>The latest <\/a><a href=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/07\/Final-Web-Version-Report-AI-Agents.pdf\">ÎÚÑ»´«Ã½ Research Institute report \u201cRise of agentic AI\u201d<\/a> projects that AI agents could generate up to&nbsp;<strong>$450 billion in economic value<\/strong>&nbsp;by 2028 through revenue uplift and cost savings across surveyed countries.<\/p>\n\n\n\n<p><strong>At <a href=\"https:\/\/www.capgemini.com\/news\/events\/google-cloud-next\/\" target=\"_blank\" rel=\"noreferrer noopener\">Google Cloud Next<\/a>, we showcased agentic AI solutions which are already driving tangible business value for our clients. This included:<\/strong><\/p>\n\n\n\n<section class=\"wp-block-cg-blocks-learn-more updated-new-sample-amal learnMoreBlock\"><div class=\"container\"><div class=\"row\"><div class=\"col-md-4\"><div class=\"box\"><div class=\"box-wrapper\"><a class=\"box-title\" href=\"https:\/\/www.youtube.com\/watch?v=sbE_wjnJTvQ\" target=\"_blank\" aria-label=\"KAI\" rel=\"noopener noreferrer\"><div class=\"box-img-wrapper\"><img decoding=\"async\" src=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/06\/KAI.jpg?w=500&amp;quality=70\" srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/06\/KAI.jpg?w=500&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/06\/KAI.jpg?w=1000&amp;quality=70 2x\" class=\"box-img\" alt=\"\" style=\"object-fit:cover;object-position:50% 50%\" loading=\"lazy\"\/><\/div><h3 class=\"titleWithoutLink_learnMore\">KAI<\/h3><\/a><\/div><\/div><div class=\"box-inner\"><p class=\"box-desc\">KAI (Kinetic AI) enhances driver experiences by connecting vehicles with smart devices and monitoring driver health, sending alerts to emergency services when needed.<\/p><\/div><\/div><div class=\"col-md-4\"><div class=\"box\"><div class=\"box-wrapper\"><a class=\"box-title\" href=\"https:\/\/www.youtube.com\/watch?v=gN3Rnphfp4E\" target=\"_blank\" aria-label=\"<a href=&quot;https:\/\/www.capgemini.com\/solutions\/business-for-planet-modeling-with-google-cloud\/&quot;&gt;BfPM<\/a&gt;\" rel=\"noopener noreferrer\"><div class=\"box-img-wrapper\"><img decoding=\"async\" src=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/06\/BfPM2.jpg?w=500&amp;quality=70\" srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/06\/BfPM2.jpg?w=500&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/06\/BfPM2.jpg?w=1000&amp;quality=70 2x\" class=\"box-img\" alt=\"\" style=\"object-fit:cover;object-position:50% 50%\" loading=\"lazy\"\/><\/div><h3 class=\"titleWithoutLink_learnMore\"><a href=\"https:\/\/www.capgemini.com\/solutions\/business-for-planet-modeling-with-google-cloud\/\">BfPM<\/a><\/h3><\/a><\/div><\/div><div class=\"box-inner\"><p class=\"box-desc\"><a href=\"https:\/\/www.capgemini.com\/solutions\/business-for-planet-modeling-with-google-cloud\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Business for Planet Modelling (BfPM) with Google Cloud<\/strong><\/a>, our climate intelligence solution co-developed with Google Cloud, empowers financial services firms to accelerate their net-zero transition. By embedding advanced analytics and AI into existing systems, it delivers granular climate risk insights &#8211; enhancing forecasting accuracy, reducing exposure, and unlocking sustainable returns.<\/p><\/div><\/div><\/div><\/div><\/section>\n\n\n\n<h3 class=\"wp-block-heading\">The agentic approach is already delivering tangible value<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Customer experience<\/strong><br>Agents are transforming service delivery with faster, more intuitive interactions.&nbsp;<a href=\"https:\/\/www.gartner.com\/en\/newsroom\/press-releases\/2025-03-05-gartner-predicts-agentic-ai-will-autonomously-resolve-80-percent-of-common-customer-service-issues-without-human-intervention-by-20290\" target=\"_blank\" rel=\"noreferrer noopener\">Gartner forecasts that by 2029<\/a>, agentic AI will autonomously resolve 80% of common customer service issues, potentially reducing operational costs by 30%. This underscores the transformative potential of agentic systems in high-volume service environments.<\/li>\n\n\n\n<li><strong>Enterprise productivity<\/strong><br>Internal teams are using agents to streamline operations, reduce manual effort, and focus on strategic work. According to our latest&nbsp;<a href=\"https:\/\/www.capgemini.com\/fi-en\/insights\/research-library\/ai-agents\/\">AI agents CRI report<\/a>, while most AI agents currently operate at lower levels of autonomy,&nbsp;25% of business processes are expected to reach semi- or fully autonomous levels by 2028, up from 15% today.<\/li>\n\n\n\n<li><strong>Data intelligence<\/strong><br>Businesses are unlocking new insights by engaging with data through natural language and agent-driven exploration.<\/li>\n<\/ul>\n\n\n\n<p>And the adoption curve is steep. According to ÎÚÑ»´«Ã½ Research Institute,&nbsp;<a href=\"https:\/\/www.capgemini.com\/fi-en\/news\/press-releases\/agentic-ai-integration-set-to-accelerate-this-year-among-gen-ai-early-adopters\/\" target=\"_blank\" rel=\"noreferrer noopener\">30% of early adopter organizations have already integrated AI agents into their operations<\/a>, and agentic AI projects are expected to grow by 48% by the end of 2025. This surge reflects a broader shift from experimentation to enterprise-grade deployment, with businesses reporting an average 1.7x return on AI investments.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/section>\n\n\n<section class=\"section section--expert-perspectives\"><div class=\"container\"><div class=\"content-title\"><h2 class=\"expert-heading\">Expert perspectives<\/h2><\/div><div class=\"expert-prospective-container\"><div class=\"row\"><div class=\"col-12 col-md-4 row-space\"><div class=\"box\"><div class=\"box-img-wrapper\"><a href=\"https:\/\/www.capgemini.com\/fi-en\/insights\/expert-perspectives\/agentic-ai-in-action-lessons-from-the-capgemini-and-google-cloud-hackathon\/\" aria-label=\"Agentic AI in action: Lessons from the ÎÚÑ»´«Ã½ and Google Cloud hackathon\u00a0\" tabindex=\"-1\"><img decoding=\"async\" class=\"box-img\" alt=\"\" src=\"https:\/\/www.capgemini.com\/fi-en\/wp-content\/uploads\/sites\/26\/2025\/09\/2024-02-27_GCN24_Web-banner_2880x1800px_Opt1_v1.png?w=600&#038;quality=70\" style=\"object-position: 50% 50%; object-fit: cover;\" loading=\"lazy\" \/><\/a><\/div><div class=\"box-inner\"><div class=\"box-tag\">Innovation<\/div><a class=\"content-box-title\" href=\"https:\/\/www.capgemini.com\/fi-en\/insights\/expert-perspectives\/agentic-ai-in-action-lessons-from-the-capgemini-and-google-cloud-hackathon\/\" aria-label=\"Agentic AI in action: Lessons from the ÎÚÑ»´«Ã½ and Google Cloud hackathon\u00a0\"><h3 class=\"expert-subtitle\">Agentic AI in action: Lessons from the ÎÚÑ»´«Ã½ and Google Cloud hackathon\u00a0<\/h3><\/a><div class=\"box-bottom\">\n\t\t\t<img decoding=\"async\" class=\"box-logo  \" loading=\"lazy\" alt=\"Geoffroy-Pajot\" src=\"https:\/\/www.capgemini.com\/fi-en\/wp-content\/uploads\/sites\/26\/2025\/08\/Geoffroy-Pajot.jpg?w=400\" \/><div class=\"date-name-info\"><div class=\"author-text\">Geoffroy Pajot<\/div><div class=\"date-text\">Sep 12, 2025<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n\n\n<div class=\"wp-block-anchor-block-standard\" id=\"Reports\" data-anchor-padding=\"\" style=\"--data-anchor-padding: 0px\"><\/div>\n\n\n<section class=\"latest-insights layout-even layout-even-all-purple-cards \"><div class=\"container\"><div class=\"insight-title\"><h2 class=\"latest-insight-title\">Research and insights<\/h2><\/div><div class=\"layout-two-card cards-normal\">\n                                <div class=\"row align-items-center\"><div class=\"card-image-wrapper\">\n                                <div class=\"card-image\" data-image-url=\"https:\/\/www.capgemini.com\/fi-en\/insights\/research-library\/ai-agents\/\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<picture>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<source srcset=\"https:\/\/www.capgemini.com\/fi-en\/wp-content\/uploads\/sites\/26\/2025\/07\/CRI-AI-agents_web-banner.jpg?w=800&#038;quality=70 1x, https:\/\/www.capgemini.com\/fi-en\/wp-content\/uploads\/sites\/26\/2025\/07\/CRI-AI-agents_web-banner.jpg?w=800&#038;quality=70 2x\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tmedia=\"(min-width: 1500px)\"\/>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<source srcset=\"https:\/\/www.capgemini.com\/fi-en\/wp-content\/uploads\/sites\/26\/2025\/07\/CRI-AI-agents_web-banner.jpg?w=800&#038;quality=70 1x, https:\/\/www.capgemini.com\/fi-en\/wp-content\/uploads\/sites\/26\/2025\/07\/CRI-AI-agents_web-banner.jpg?w=800&#038;quality=70 2x\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tmedia=\"(min-width: 992px)\"\/>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<source srcset=\"https:\/\/www.capgemini.com\/fi-en\/wp-content\/uploads\/sites\/26\/2025\/07\/CRI-AI-agents_web-banner.jpg?w=800&#038;quality=70 1x, https:\/\/www.capgemini.com\/fi-en\/wp-content\/uploads\/sites\/26\/2025\/07\/CRI-AI-agents_web-banner.jpg?w=800&#038;quality=70 2x\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tmedia=\"(min-width: 768px)\"\/>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<source srcset=\"https:\/\/www.capgemini.com\/fi-en\/wp-content\/uploads\/sites\/26\/2025\/07\/CRI-AI-agents_web-banner.jpg?w=350&#038;quality=70 1x, https:\/\/www.capgemini.com\/fi-en\/wp-content\/uploads\/sites\/26\/2025\/07\/CRI-AI-agents_web-banner.jpg?w=700&#038;quality=70 2x\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tmedia=\"(min-width: 0)\"\/>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.capgemini.com\/fi-en\/wp-content\/uploads\/sites\/26\/2025\/07\/CRI-AI-agents_web-banner.jpg\" alt=\"\" style=\"object-position: 50% 50%; object-fit: cover;\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/picture>\n                                <\/div>\n                            <\/div><div class=\"col-12 col-lg-4 d-md-none d-lg-block\"><\/div><div class=\"col-12 col-md-6 col-lg-4\">\n                           <a href=\"https:\/\/www.capgemini.com\/fi-en\/insights\/research-library\/ai-agents\/\" aria-label=\"Rise of agentic AI\" class=\"card-link-holder\">\n                            <div class=\"insight-card insight-card-center\">\n                                <div class=\"card-tag\">ÎÚÑ»´«Ã½ Research Institute<\/div>\n                                <h3 class=\"card-title\">Rise of agentic AI<\/h3>\n                                <div class=\"insight-card-footer\">\n                                    <img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.capgemini.com\/fi-en\/wp-content\/themes\/capgemini2025\/assets\/images\/capgemini-research-institute.svg\" alt=\"capgemini-research-institute\" class=\"light\">\n\t\t\t\t\t\t\t\t\t<img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.capgemini.com\/fi-en\/wp-content\/themes\/capgemini2025\/assets\/images\/capgemini-research-institute-white.svg\" alt=\"capgemini-research-institute\" class=\"dark\">\n                                <\/div>\n                            <\/div>\n                            <\/a>\n                        <\/div>\n                    <div class=\"col-12 col-md-6 col-lg-4\">\n                            <a href=\"https:\/\/www.capgemini.com\/fi-en\/insights\/research-library\/customer-service-transformation\/\" aria-label=\"Customer service transformation\" class=\"card-link-holder\">\n                            <div class=\"insight-card insight-card-start\">\n                                <div class=\"card-tag\">Report<\/div>\n                                <h3 class=\"card-title\">Customer service transformation<\/h3>\n                                <div class=\"insight-card-footer\">\n                                    <img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.capgemini.com\/fi-en\/wp-content\/themes\/capgemini2025\/assets\/images\/capgemini-research-institute-white.svg\" alt=\"capgemini-research-institute\" class=\"light\">\n                                    <img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.capgemini.com\/fi-en\/wp-content\/themes\/capgemini2025\/assets\/images\/capgemini-research-institute-white.svg\" alt=\"capgemini-research-institute\" class=\"dark\">\n                                <\/div>\n                            <\/div>\n                            <\/a>\n                        <\/div>\n                    <\/div>\n                    <\/div><div class=\"layout-two-card cards-reversed\">\n                                <div class=\"row align-items-center\"><div class=\"card-image-wrapper\">\n                                <div class=\"card-image\" data-image-url=\"https:\/\/www.capgemini.com\/fi-en\/insights\/research-library\/ai-and-gen-ai-in-business-operations\/\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<picture>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<source srcset=\"https:\/\/www.capgemini.com\/fi-en\/wp-content\/uploads\/sites\/26\/2025\/06\/AI-and-Gen-AI-in-business-operations-web-banner.jpg?w=800&#038;quality=70 1x, https:\/\/www.capgemini.com\/fi-en\/wp-content\/uploads\/sites\/26\/2025\/06\/AI-and-Gen-AI-in-business-operations-web-banner.jpg?w=800&#038;quality=70 2x\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tmedia=\"(min-width: 1500px)\"\/>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<source srcset=\"https:\/\/www.capgemini.com\/fi-en\/wp-content\/uploads\/sites\/26\/2025\/06\/AI-and-Gen-AI-in-business-operations-web-banner.jpg?w=800&#038;quality=70 1x, https:\/\/www.capgemini.com\/fi-en\/wp-content\/uploads\/sites\/26\/2025\/06\/AI-and-Gen-AI-in-business-operations-web-banner.jpg?w=800&#038;quality=70 2x\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tmedia=\"(min-width: 992px)\"\/>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<source srcset=\"https:\/\/www.capgemini.com\/fi-en\/wp-content\/uploads\/sites\/26\/2025\/06\/AI-and-Gen-AI-in-business-operations-web-banner.jpg?w=800&#038;quality=70 1x, https:\/\/www.capgemini.com\/fi-en\/wp-content\/uploads\/sites\/26\/2025\/06\/AI-and-Gen-AI-in-business-operations-web-banner.jpg?w=800&#038;quality=70 2x\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tmedia=\"(min-width: 768px)\"\/>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<source srcset=\"https:\/\/www.capgemini.com\/fi-en\/wp-content\/uploads\/sites\/26\/2025\/06\/AI-and-Gen-AI-in-business-operations-web-banner.jpg?w=350&#038;quality=70 1x, https:\/\/www.capgemini.com\/fi-en\/wp-content\/uploads\/sites\/26\/2025\/06\/AI-and-Gen-AI-in-business-operations-web-banner.jpg?w=700&#038;quality=70 2x\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tmedia=\"(min-width: 0)\"\/>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.capgemini.com\/fi-en\/wp-content\/uploads\/sites\/26\/2025\/06\/AI-and-Gen-AI-in-business-operations-web-banner.jpg\" alt=\"AI and Gen AI in business operations - banner\" style=\"object-position: 50% 50%; object-fit: cover;\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/picture>\n                                <\/div>\n                            <\/div><div class=\"col-12 col-md-6 col-lg-4 flex-sm-order-reverse\">\n                            <a href=\"https:\/\/www.capgemini.com\/fi-en\/insights\/research-library\/generative-ai-in-organizations-2024\/\" aria-label=\"Generative AI in organizations 2024\" class=\"card-link-holder\">\n                            <div class=\"insight-card insight-card-start\">\n                                <div class=\"card-tag\">ÎÚÑ»´«Ã½ Research Institute<\/div>\n                                <h3 class=\"card-title\">Generative AI in organizations 2024<\/h3>\n                                <div class=\"insight-card-footer\">\n                                    <img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.capgemini.com\/fi-en\/wp-content\/themes\/capgemini2025\/assets\/images\/capgemini-research-institute-white.svg\" alt=\"capgemini-research-institute\" class=\"light\">\n\t\t\t\t\t\t\t\t\t<img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.capgemini.com\/fi-en\/wp-content\/themes\/capgemini2025\/assets\/images\/capgemini-research-institute-white.svg\" alt=\"capgemini-research-institute\" class=\"dark\">\n                                <\/div>\n                            <\/div>\n                            <\/a>\n                        <\/div>\n                    <div class=\"col-12 col-md-6 col-lg-4\">\n                           <a href=\"https:\/\/www.capgemini.com\/fi-en\/insights\/research-library\/ai-and-gen-ai-in-business-operations\/\" aria-label=\"AI and Gen AI in business operations\" class=\"card-link-holder\">\n                            <div class=\"insight-card insight-card-center\">\n                                <div class=\"card-tag\">Report<\/div>\n                                <h3 class=\"card-title\">AI and Gen AI in business operations<\/h3>\n                                <div class=\"insight-card-footer\">\n                                    <img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.capgemini.com\/fi-en\/wp-content\/themes\/capgemini2025\/assets\/images\/capgemini-research-institute.svg\" alt=\"capgemini-research-institute\" class=\"light\">\n\t\t\t\t\t\t\t\t\t<img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.capgemini.com\/fi-en\/wp-content\/themes\/capgemini2025\/assets\/images\/capgemini-research-institute-white.svg\" alt=\"capgemini-research-institute\" class=\"dark\">\n                                <\/div>\n                            <\/div>\n                            <\/a>\n                        <\/div>\n                    <div class=\"col-12 col-lg-4 d-md-none d-lg-block\"><\/div><\/div>\n                    <\/div><\/div><\/section>\n\n\n<section class=\"wp-block-cg-blocks-group section section--article-content\"><div class=\"article-main-content\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-md-11 col-lg-10 offset-md-1 offset-lg-1\"><div class=\"article-text article-quote-text\">\n<h2 class=\"wp-block-heading\" id=\"h-the-agentic-era-is-here-and-it-s-redefining-what-s-possible\">The agentic era is here &#8211; and it\u2019s redefining what\u2019s possible.<\/h2>\n\n\n\n<p>At ÎÚÑ»´«Ã½, we\u2019re helping clients harness this momentum to build intelligent, adaptive, and trusted enterprises. With Google Cloud as our innovation partner, we\u2019re not just imagining the future; we\u2019re engineering it. As enterprises evolve, we\u2019re helping clients reimagine their operating models to support seamless collaboration between humans and AI agents &#8211; unlocking new levels of agility and innovation.<\/p>\n\n\n\n<p>Ready to explore what the Agentic Era means for your business?<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/section>\n\n\n\n<section class=\"section section--expert-slider wrapper-people-slider wp-block-cg-blocks-wrapper-people-slider undefined\"><div class=\"container\"><div class=\"content-title\"><h2 data-maxlength=\"34\" class=\"people-heading-title\">Meet our experts<\/h2><\/div><\/div><div class=\"slider slider-boxed\"><div class=\"container\"><div class=\"slider-window\"><div class=\"slider-list\">\t\t<div class=\"slide\">\n\t\t\t<div class=\"box\">\n\t\t\t\t<div class=\"row\">\n\t\t\t\t\t<div class=\"col-md-6 col-lg-4 box-img-wrapper\">\n\t\t\t\t\t\t<img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2021\/05\/Herschel-Parikh-1.jpg\" alt=\"Herschel Parikh\"\/>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"col-md-6 col-lg-8 box-inner\">\n\t\t\t\t\t\t<div class=\"row title-social-media-header\">\n\t\t\t\t\t\t\t<div class=\"col-md-12 col-lg-6 mbl-social-icon\">\n\t\t\t\t\t\t\t\t<ul class=\"social-nav\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li><a aria-label=\"Linkedin\" target=\"_blank\" href=\"https:\/\/www.linkedin.com\/in\/herschel-parikh-654a4b16\/\"><i aria-hidden=\"true\" class=\"icon-li\"><\/i><\/a><\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"col-md-12 col-lg-6 box-container\">\n\t\t\t\t\t\t\t\t<div class=\"box-title\">\n\t\t\t\t\t\t\t\t\t<h3 class=\"people-profile-title\">Herschel Parikh<\/h3>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>Global Google Cloud Partner Executive<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"col-md-12 col-lg-6 social-box-container dkt-social-icon\">\n\t\t\t\t\t\t\t\t<ul class=\"social-nav\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li><a aria-label=\"Linkedin\" target=\"_blank\" href=\"https:\/\/www.linkedin.com\/in\/herschel-parikh-654a4b16\/\"><i aria-hidden=\"true\" class=\"icon-li\"><\/i><\/a><\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"people-info\">Herschel is ÎÚÑ»´«Ã½\u2019s Global Google Cloud Partner Executive. He has over 12 years\u2019 experience in partner management, sales strategy &#038; operations, and business transformation consulting. <\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\n\n\t\t<div class=\"slide\">\n\t\t\t<div class=\"box\">\n\t\t\t\t<div class=\"row\">\n\t\t\t\t\t<div class=\"col-md-6 col-lg-4 box-img-wrapper\">\n\t\t\t\t\t\t<img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.capgemini.com\/fi-en\/wp-content\/uploads\/sites\/26\/2025\/08\/Geoffroy-Pajot.jpg\" alt=\"Geoffroy-Pajot\"\/>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"col-md-6 col-lg-8 box-inner\">\n\t\t\t\t\t\t<div class=\"row title-social-media-header\">\n\t\t\t\t\t\t\t<div class=\"col-md-12 col-lg-6 mbl-social-icon\">\n\t\t\t\t\t\t\t\t<ul class=\"social-nav\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li><a aria-label=\"Linkedin\" target=\"_blank\" href=\"https:\/\/www.linkedin.com\/in\/geoffroypajot\/\"><i aria-hidden=\"true\" class=\"icon-li\"><\/i><\/a><\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"col-md-12 col-lg-6 box-container\">\n\t\t\t\t\t\t\t\t<div class=\"box-title\">\n\t\t\t\t\t\t\t\t\t<h3 class=\"people-profile-title\">Geoffroy Pajot<\/h3>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>Vice-President and Chief Technology and Capability leader for the global Google partnership<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"col-md-12 col-lg-6 social-box-container dkt-social-icon\">\n\t\t\t\t\t\t\t\t<ul class=\"social-nav\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li><a aria-label=\"Linkedin\" target=\"_blank\" href=\"https:\/\/www.linkedin.com\/in\/geoffroypajot\/\"><i aria-hidden=\"true\" class=\"icon-li\"><\/i><\/a><\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"people-info\">Geoffroy brings over 20 years of distinguished experience in Business and Technology transformation, with a strategic emphasis on global partnership development to drive sustainable growth. Currently, he leads the cloud and custom app Google Cloud practice and oversees pivotal initiatives, including the Google Cloud Generative AI Center of Excellence. His expertise centers on advancing data &#038; AI business transformation and innovation while enhancing group-wide Google Cloud capabilities. Beyond his professional commitments, Geoffroy is passionate about wellness and athletic pursuit.<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div><\/div><\/div><div class=\"slider-nav\"><button class=\"slider-prev inactive\" aria-label=\"Slider-previous\" tabindex=\"-1\"><\/button><ul class=\"slider-paginator\"><\/ul><button class=\"slider-next\" aria-label=\"Slider-next\"><\/button><\/div><\/div><\/section>\n\n\n\n<section class=\"wp-block-cg-blocks-wrapper-partners undefined section section--partners-small\"><div class=\"container\"><div class=\"content-title\"><h2 class=\"partner-heading\">Find out more about our Google Cloud partnership<\/h2><\/div><div class=\"row\">\n<div class=\"col-6 col-md-4 col-lg-2 small\">\n            <a href=\"https:\/\/www.capgemini.com\/fi-en\/about-us\/partnerships\/google-cloud\/\" class=\"partner-box-title\" aria-label=\"Unleash what&#039;s possible. Innovate for growth and re-invent your business models.\">\n        <div class=\"partner-box\">\n                                                     <div class=\"partner-box-bottom\">\n                        <img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.capgemini.com\/fi-en\/wp-content\/uploads\/sites\/26\/2021\/04\/lockup_GoogleCloud_FullColor.png?w=350&#038;quality=70\" alt=\"Partners-GoogleCloud\" class=\"partner-box-logo light\">\n                        \n                                                    <img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.capgemini.com\/fi-en\/wp-content\/uploads\/sites\/26\/2025\/10\/Partners-GoogleCloud.png?w=350&#038;quality=70\" alt=\"Partners-GoogleCloud\" class=\"partner-box-logo dark\">\n                            \n                            \n                    <\/div>\n                                                    <\/div>\n            <\/a>\n    <\/div>\n\n<\/div><\/div><\/section>\n\n\n\n<div class=\"wp-block-cg-blocks-faq-schema\"><section class=\"undefined section section--faqs-content\"><div class=\"container\"><div class=\"content-title\"><h2>FAQs<\/h2><\/div><div class=\"filters filters--vertical\" data-max=\"100\"><div class=\"expanders filters-content\"><div class=\"expander-box filter-box tag-active opened\" data-filter=\"\"><div class=\"expander-title\"><h3>What is the agentic era in AI?<\/h3><\/div><div class=\"expander-content\"><p>The Agentic Era refers to a new phase in AI evolution where intelligent agents are proactive, autonomous, and context-aware \u2013 capable of making decisions and taking actions without constant human input.<\/p><\/div><\/div><div class=\"expander-box filter-box tag-active opened\" data-filter=\"\"><div class=\"expander-title\"><h3>How is ÎÚÑ»´«Ã½ leveraging Google Cloud for AI transformation?<\/h3><\/div><div class=\"expander-content\"><p>ÎÚÑ»´«Ã½ is using Google Cloud\u2019s AI tools like Vertex AI Agent Builder and Agentspace to build intelligent agents that enhance enterprise productivity, customer experience, and data intelligence.<\/p><\/div><\/div><div class=\"expander-box filter-box tag-active opened\" data-filter=\"\"><div class=\"expander-title\"><h3>What are intelligent agents in the context of enterprise AI?<\/h3><\/div><div class=\"expander-content\"><p>Intelligent agents are AI systems that can understand context, anticipate needs, and act autonomously to streamline workflows, personalize experiences, and drive innovation.<\/p><\/div><\/div><div class=\"expander-box filter-box tag-active opened\" data-filter=\"\"><div class=\"expander-title\"><h3>How can businesses benefit from adopting agentic AI?<\/h3><\/div><div class=\"expander-content\"><p>Businesses can achieve faster decision-making, deeper personalization, and scalable innovation by integrating agentic AI into their operations.<\/p><\/div><\/div><\/div><\/div><\/div><\/section><\/div>\n","protected":false},"excerpt":{"rendered":"<p>At Google Cloud Next 2025, the message was evident: the future of enterprise transformation is being shaped by intelligent agents that anticipate, adapt, and accelerate outcomes.<\/p>\n","protected":false},"author":309,"featured_media":547780,"template":"","meta":{"cg_dt_proposed_to":[],"cg_seo_hreflang_relations":"[]","cg_seo_canonical_relation":"","cg_seo_hreflang_x_default_relation":"","cg_dt_approved_content":true,"cg_dt_mandatory_content":false,"cg_dt_notes":"","cg_dg_source_changed":true,"cg_dt_link_disabled":false,"footnotes":"","related_resource_url":"","related_resource_id":0,"related_resource_size":"","related_resource_type":"","cg_author":0,"_yoast_wpseo_primary_theme":74,"primary_term":"Data and AI","featured_focal_points":""},"tags":[],"research-and-insight-type":[66],"theme":[74],"brand":[60],"service":[195,192],"industry":[],"partners":[45],"content-group":[],"class_list":["post-547779","research-and-insight","type-research-and-insight","status-publish","has-post-thumbnail","hentry","research-and-insight-type-point-of-view","theme-data-and-ai","brand-capgemini","service-cloud","service-data-ai","partners-google-cloud"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.8 (Yoast SEO v22.8) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>The agentic era with ÎÚÑ»´«Ã½ &amp; Google Cloud<\/title>\n<meta name=\"description\" content=\"The agentic era: How ÎÚÑ»´«Ã½ and Google Cloud are advancing enterprise AI with agents, spatial computing, and real-world use cases.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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