{"id":501535,"date":"2022-07-19T10:36:57","date_gmt":"2022-07-19T08:36:57","guid":{"rendered":"https:\/\/www.capgemini.com\/?page_id=772328"},"modified":"2025-03-18T10:16:50","modified_gmt":"2025-03-18T10:16:50","slug":"intelligent-customer-operations-for-healthcare-life-sciences-and-med-tech-focus","status":"publish","type":"page","link":"https:\/\/www.capgemini.com\/fi-en\/solutions\/intelligent-customer-operations-for-healthcare-life-sciences-and-med-tech-focus\/","title":{"rendered":"Intelligent Customer Operations for Healthcare (Life Sciences and Med-Tech focus)"},"content":{"rendered":"\n<header class=\"wp-block-cg-blocks-hero-reusable header heroReusable  \"><div class=\"header-bgs\"><picture><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2022\/07\/Intelligent-Customer-Operations-for-Healthcare-Life-Sciences-and-Med-Tech-focus.jpg?w=2880&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2022\/07\/Intelligent-Customer-Operations-for-Healthcare-Life-Sciences-and-Med-Tech-focus.jpg?w=2880&amp;quality=70 2x\" media=\"(min-width: 1500px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2022\/07\/Intelligent-Customer-Operations-for-Healthcare-Life-Sciences-and-Med-Tech-focus.jpg?w=1440&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2022\/07\/Intelligent-Customer-Operations-for-Healthcare-Life-Sciences-and-Med-Tech-focus.jpg?w=2880&amp;quality=70 2x\" media=\"(min-width: 992px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2022\/07\/Intelligent-Customer-Operations-for-Healthcare-Life-Sciences-and-Med-Tech-focus.jpg?w=1024&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2022\/07\/Intelligent-Customer-Operations-for-Healthcare-Life-Sciences-and-Med-Tech-focus.jpg?w=1024&amp;quality=70 2x\" media=\"(min-width: 768px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2022\/07\/Intelligent-Customer-Operations-for-Healthcare-Life-Sciences-and-Med-Tech-focus.jpg?w=768&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2022\/07\/Intelligent-Customer-Operations-for-Healthcare-Life-Sciences-and-Med-Tech-focus.jpg?w=768&amp;quality=70 2x\" media=\"(min-width: 0)\"\/><img decoding=\"async\" src=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2022\/07\/Intelligent-Customer-Operations-for-Healthcare-Life-Sciences-and-Med-Tech-focus.jpg\" class=\"header-img header-img-d\" alt=\"\" style=\"object-fit:cover;object-position:50% 50%\" loading=\"eager\"\/><\/picture><\/div><div class=\"heroPictureCardHeaderShape\"><\/div><div class=\"container\"><div class=\"row\"><div class=\"col-md-12\"><div class=\"box\"><div class=\"boxTagWrapper\"><div class=\"tagInfo\"><div><span class=\"box-tag\"> Intelligent Business Operations<\/span><\/div><\/div><\/div><div class=\"box-title\"><h1 data-maxlength=\"34\">Intelligent Customer Operations for Healthcare (Life Sciences and Med-Tech focus)<\/h1><\/div><div class=\"inner-row-insight download-btn\"><div class=\"col-md-4 downloadFiles addPadding\"><a class=\"button-download--small\" type=\"download\" href=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2022\/07\/ICO-for-Healthcare-Life-Sciences-and-Med-Tech-focus-factsheet.pdf\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"opens in a new window\"><span>Download factsheet<\/span><span class=\"type\">2 MB  pdf<\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/header>\n\n\n\n<section class=\"wp-block-cg-blocks-intro-para undefined section section--intro\"><div class=\"intro-para\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-md-1\"><nav class=\"article-social\"><ul class=\"social-nav\"><li class=\"ip-order-fb\"><a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https:\/\/www.capgemini.com\/fi-en\/solutions\/intelligent-customer-operations-for-healthcare-life-sciences-and-med-tech-focus\/\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"opens in a new window\"><i aria-hidden=\"true\" class=\"icon-fb\"><\/i><span class=\"sr-only\">Facebook<\/span><\/a><\/li><li class=\"ip-order-li\"><a href=\"https:\/\/www.linkedin.com\/sharing\/share-offsite\/?url=https:\/\/www.capgemini.com\/fi-en\/solutions\/intelligent-customer-operations-for-healthcare-life-sciences-and-med-tech-focus\/\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"opens in a new window\"><i aria-hidden=\"true\" class=\"icon-li\"><\/i><span class=\"sr-only\">Linkedin<\/span><\/a><\/li><\/ul><\/nav><\/div><div class=\"col-12 col-md-11 col-lg-10\"><h2 class=\"intro-para-title\">Drive frictionless patient and customer experiences<\/h2><\/div><\/div><\/div><\/div><\/section>\n\n\n\n<section class=\"wp-block-cg-blocks-intro-para-video section section--info-2cols section--insights section-video is-style-default\"><div class=\"bg-color video-align-left\"><div class=\"container\"><div class=\"row video-align-right\"><div class=\"col-md-12\"><div class=\"video-align-right row box box--4 box--mini\"><div class=\"col-md-1\"><\/div><div class=\"col-md-8 box-img-wrapper\"><div class=\"video-box\"><div class=\"video-wrapper\"><iframe title=\"video-section\" src=\"https:\/\/www.youtube.com\/embed\/Odny6-x1rZU\" frameborder=\"0\" rel=\"0\" allow=\"accelerometer; autoplay; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe><\/div><\/div><\/div><div class=\"col-md-3\"><h3 class=\"Video-title\" data-maxlength=\"34\">Reinvent your customer experience<\/h3><div class=\"video-info\"><p data-maxlength=\"68\"><\/p><\/div><\/div><div class=\"col-md-1\"><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n\n\n\n<section class=\"wp-block-cg-blocks-group undefined section section--article-content\"><div class=\"article-main-content\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-md-11 col-lg-10 offset-md-1 offset-lg-1\"><div class=\"article-text article-quote-text\">\n<h4 class=\"wp-block-heading\" id=\"h-driving-frictionless-customer-interactions-across-the-healthcare-ecosystem\">Driving frictionless customer interactions across the healthcare ecosystem<\/h4>\n\n\n\n<p>ÎÚÑ»´«Ã½\u2019s Intelligent Customer Operations for Healthcare solution puts the patient and customer at the center of your business to deliver a seamless and connected digital health experience.<\/p>\n\n\n\n<p>Our next-generation contact center service solution provides a digitally augmented yet human-centric experience through a persona-influenced service design that integrates humans and technology. This enables you to drive more meaningful, emotive, and frictionless customer relationships with your patients and customers across the entire healthcare and life sciences customer ecosystem \u2013 to deliver:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>25% increase in first contact resolution<\/strong><\/li>\n\n\n\n<li><strong>40% reduction in cost to serve<\/strong><\/li>\n\n\n\n<li><strong>80% reduction in total transaction time<\/strong><\/li>\n\n\n\n<li><strong>5% increase in Net Promoter Score<\/strong><\/li>\n\n\n\n<li><strong>35% reduction in alert case counts<\/strong><\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-buttons is-horizontal is-content-justification-space-between is-layout-flex wp-container-core-buttons-is-layout-1 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-outline is-style-outline--1\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2022\/07\/ICO-for-Healthcare-Life-Sciences-and-Med-Tech-focus-factsheet.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Download factsheet<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-outline is-style-outline--2\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.capgemini.com\/insights\/expert-perspectives\/how-digitization-in-life-sciences-improves-patient-care\/\">Read how digitization in life sciences improves patient care<\/a><\/div>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/section>\n\n\n<section class=\"latest-insights layout-odd layout-one-card-only \"><div class=\"container\"><div class=\"insight-title\"><h2 class=\"latest-insight-title\">Research &amp; ÎÚÑ»´«Ã½<\/h2><\/div><div class=\"layout-single-card\">\n                      <div class=\"row align-items-center w-lg-100\">\n                        <div class=\"card-image-wrapper\">\n                                <div class=\"card-image\" data-image-url=\"https:\/\/www.capgemini.com\/fi-en\/insights\/research-library\/innovation-nation-autumn-2021\/\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<picture>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<source srcset=\"https:\/\/www.capgemini.com\/fi-en\/wp-content\/uploads\/sites\/26\/2021\/10\/ÎÚÑ»´«Ã½_Bsv_Driving-a-seamless-customer-experience.jpg?w=2048&#038;quality=70 1x, https:\/\/www.capgemini.com\/fi-en\/wp-content\/uploads\/sites\/26\/2021\/10\/ÎÚÑ»´«Ã½_Bsv_Driving-a-seamless-customer-experience.jpg?w=2048&#038;quality=70 2x\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tmedia=\"(min-width: 1500px)\"\/>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<source srcset=\"https:\/\/www.capgemini.com\/fi-en\/wp-content\/uploads\/sites\/26\/2021\/10\/ÎÚÑ»´«Ã½_Bsv_Driving-a-seamless-customer-experience.jpg?w=1024&#038;quality=70 1x, https:\/\/www.capgemini.com\/fi-en\/wp-content\/uploads\/sites\/26\/2021\/10\/ÎÚÑ»´«Ã½_Bsv_Driving-a-seamless-customer-experience.jpg?w=2048&#038;quality=70 2x\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tmedia=\"(min-width: 992px)\"\/>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<source srcset=\"https:\/\/www.capgemini.com\/fi-en\/wp-content\/uploads\/sites\/26\/2021\/10\/ÎÚÑ»´«Ã½_Bsv_Driving-a-seamless-customer-experience.jpg?w=1024&#038;quality=70 1x, https:\/\/www.capgemini.com\/fi-en\/wp-content\/uploads\/sites\/26\/2021\/10\/ÎÚÑ»´«Ã½_Bsv_Driving-a-seamless-customer-experience.jpg?w=2048&#038;quality=70 2x\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tmedia=\"(min-width: 768px)\"\/>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<source srcset=\"https:\/\/www.capgemini.com\/fi-en\/wp-content\/uploads\/sites\/26\/2021\/10\/ÎÚÑ»´«Ã½_Bsv_Driving-a-seamless-customer-experience.jpg?w=500&#038;quality=70 1x, https:\/\/www.capgemini.com\/fi-en\/wp-content\/uploads\/sites\/26\/2021\/10\/ÎÚÑ»´«Ã½_Bsv_Driving-a-seamless-customer-experience.jpg?w=1000&#038;quality=70 2x\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tmedia=\"(min-width: 0)\"\/>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.capgemini.com\/fi-en\/wp-content\/uploads\/sites\/26\/2021\/10\/ÎÚÑ»´«Ã½_Bsv_Driving-a-seamless-customer-experience.jpg\" alt=\"\" style=\"object-position: 50% 50%; object-fit: cover;\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/picture>\n                                <\/div>\n                            <\/div>\n                            <div class=\"col-12 col-md-5 col-lg-7\"><\/div>\n                        <div class=\"col-12 col-md-7 col-lg-5\">\n                            <a href=\"https:\/\/www.capgemini.com\/fi-en\/insights\/research-library\/innovation-nation-autumn-2021\/\" aria-label=\"Innovation Nation | Autumn 2021\" class=\"card-link-holder\">\n                            <div class=\"insight-card insight-card-start\">\n                                <div class=\"card-tag\"><\/div>\n                                <h3 class=\"card-title\">Innovation Nation | Autumn 2021<\/h3>\n                                <div class=\"insight-card-footer\">\n                                    <img decoding=\"async\" loading=\"lazy\" src=\"\" alt=\"\">\n                                <\/div>\n                            <\/div>\n                            <\/a>\n                        <\/div>\n                     <\/div>\n                    <\/div><\/div><\/section>","protected":false},"excerpt":{"rendered":"<p>Driving frictionless customer interactions across the healthcare ecosystem<\/p>\n","protected":false},"author":33,"featured_media":501536,"parent":477947,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"cg_dt_proposed_to":[],"cg_seo_hreflang_relations":"[]","cg_seo_canonical_relation":"","cg_seo_hreflang_x_default_relation":"{\"uuid\":\"4adc3902-fe4e-4d89-a87e-03d0f8d12012\",\"blogId\":\"\",\"domain\":\"\",\"sitePath\":\"\",\"postLink\":\"\",\"postId\":null,\"isSaved\":false,\"isCrossLink\":false,\"hasCrossLink\":false}","cg_dt_approved_content":true,"cg_dt_mandatory_content":false,"cg_dt_notes":"","cg_dg_source_changed":false,"cg_dt_link_disabled":false,"footnotes":"","featured_focal_points":"{\"x\":\"0.49\",\"y\":\"0.09\"}","partner_card_description":"","gsap_animation":0},"brand":[],"partner_type":[],"service":[37,139],"industry":[23],"partners":[],"page-type":[140],"content-group":[],"class_list":["post-501535","page","type-page","status-publish","has-post-thumbnail","hentry","service-enterprise-management","service-intelligent-business-operations","industry-healthcare","page-type-solutions"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.8 (Yoast SEO v22.8) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Intelligent Customer Operations for Healthcare (Life Sciences and Med-Tech focus) - ÎÚÑ»´«Ã½ Finland<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.capgemini.com\/fi-en\/solutions\/intelligent-customer-operations-for-healthcare-life-sciences-and-med-tech-focus\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Intelligent Customer Operations for Healthcare (Life Sciences and Med-Tech focus)\" \/>\n<meta property=\"og:description\" content=\"Driving frictionless customer interactions across the healthcare ecosystem\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.capgemini.com\/fi-en\/solutions\/intelligent-customer-operations-for-healthcare-life-sciences-and-med-tech-focus\/\" \/>\n<meta property=\"og:site_name\" content=\"ÎÚÑ»´«Ã½ Finland\" \/>\n<meta property=\"article:modified_time\" content=\"2025-03-18T10:16:50+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.capgemini.com\/fi-en\/wp-content\/uploads\/sites\/26\/2022\/07\/Intelligent-Customer-Operations-for-Healthcare-Life-Sciences-and-Med-Tech-focus-3.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2880\" \/>\n\t<meta property=\"og:image:height\" content=\"1800\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.capgemini.com\/fi-en\/solutions\/intelligent-customer-operations-for-healthcare-life-sciences-and-med-tech-focus\/\",\"url\":\"https:\/\/www.capgemini.com\/fi-en\/solutions\/intelligent-customer-operations-for-healthcare-life-sciences-and-med-tech-focus\/\",\"name\":\"Intelligent Customer Operations for Healthcare (Life Sciences and Med-Tech focus) - ÎÚÑ»´«Ã½ Finland\",\"isPartOf\":{\"@id\":\"https:\/\/www.capgemini.com\/fi-en\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.capgemini.com\/fi-en\/solutions\/intelligent-customer-operations-for-healthcare-life-sciences-and-med-tech-focus\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.capgemini.com\/fi-en\/solutions\/intelligent-customer-operations-for-healthcare-life-sciences-and-med-tech-focus\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.capgemini.com\/fi-en\/wp-content\/uploads\/sites\/26\/2022\/07\/Intelligent-Customer-Operations-for-Healthcare-Life-Sciences-and-Med-Tech-focus-3.jpg\",\"datePublished\":\"2022-07-19T08:36:57+00:00\",\"dateModified\":\"2025-03-18T10:16:50+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.capgemini.com\/fi-en\/solutions\/intelligent-customer-operations-for-healthcare-life-sciences-and-med-tech-focus\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.capgemini.com\/fi-en\/solutions\/intelligent-customer-operations-for-healthcare-life-sciences-and-med-tech-focus\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.capgemini.com\/fi-en\/solutions\/intelligent-customer-operations-for-healthcare-life-sciences-and-med-tech-focus\/#primaryimage\",\"url\":\"https:\/\/www.capgemini.com\/fi-en\/wp-content\/uploads\/sites\/26\/2022\/07\/Intelligent-Customer-Operations-for-Healthcare-Life-Sciences-and-Med-Tech-focus-3.jpg\",\"contentUrl\":\"https:\/\/www.capgemini.com\/fi-en\/wp-content\/uploads\/sites\/26\/2022\/07\/Intelligent-Customer-Operations-for-Healthcare-Life-Sciences-and-Med-Tech-focus-3.jpg\",\"width\":2880,\"height\":1800,\"caption\":\"Intelligent Customer Operations for Healthcare - Life Sciences and Med-Tech focus\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.capgemini.com\/fi-en\/solutions\/intelligent-customer-operations-for-healthcare-life-sciences-and-med-tech-focus\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.capgemini.com\/fi-en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Solutions\",\"item\":\"https:\/\/www.capgemini.com\/fi-en\/solutions\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Intelligent Customer Operations for Healthcare (Life Sciences and Med-Tech focus)\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.capgemini.com\/fi-en\/#website\",\"url\":\"https:\/\/www.capgemini.com\/fi-en\/\",\"name\":\"ÎÚÑ»´«Ã½ Finland\",\"description\":\"ÎÚÑ»´«Ã½\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.capgemini.com\/fi-en\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Intelligent Customer Operations for Healthcare (Life Sciences and Med-Tech focus) - ÎÚÑ»´«Ã½ Finland","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.capgemini.com\/fi-en\/solutions\/intelligent-customer-operations-for-healthcare-life-sciences-and-med-tech-focus\/","og_locale":"en_US","og_type":"article","og_title":"Intelligent Customer Operations for Healthcare (Life Sciences and Med-Tech focus)","og_description":"Driving frictionless customer interactions across the healthcare ecosystem","og_url":"https:\/\/www.capgemini.com\/fi-en\/solutions\/intelligent-customer-operations-for-healthcare-life-sciences-and-med-tech-focus\/","og_site_name":"ÎÚÑ»´«Ã½ Finland","article_modified_time":"2025-03-18T10:16:50+00:00","og_image":[{"width":2880,"height":1800,"url":"https:\/\/www.capgemini.com\/fi-en\/wp-content\/uploads\/sites\/26\/2022\/07\/Intelligent-Customer-Operations-for-Healthcare-Life-Sciences-and-Med-Tech-focus-3.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.capgemini.com\/fi-en\/solutions\/intelligent-customer-operations-for-healthcare-life-sciences-and-med-tech-focus\/","url":"https:\/\/www.capgemini.com\/fi-en\/solutions\/intelligent-customer-operations-for-healthcare-life-sciences-and-med-tech-focus\/","name":"Intelligent Customer Operations for Healthcare (Life Sciences and Med-Tech focus) - ÎÚÑ»´«Ã½ Finland","isPartOf":{"@id":"https:\/\/www.capgemini.com\/fi-en\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.capgemini.com\/fi-en\/solutions\/intelligent-customer-operations-for-healthcare-life-sciences-and-med-tech-focus\/#primaryimage"},"image":{"@id":"https:\/\/www.capgemini.com\/fi-en\/solutions\/intelligent-customer-operations-for-healthcare-life-sciences-and-med-tech-focus\/#primaryimage"},"thumbnailUrl":"https:\/\/www.capgemini.com\/fi-en\/wp-content\/uploads\/sites\/26\/2022\/07\/Intelligent-Customer-Operations-for-Healthcare-Life-Sciences-and-Med-Tech-focus-3.jpg","datePublished":"2022-07-19T08:36:57+00:00","dateModified":"2025-03-18T10:16:50+00:00","breadcrumb":{"@id":"https:\/\/www.capgemini.com\/fi-en\/solutions\/intelligent-customer-operations-for-healthcare-life-sciences-and-med-tech-focus\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.capgemini.com\/fi-en\/solutions\/intelligent-customer-operations-for-healthcare-life-sciences-and-med-tech-focus\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.capgemini.com\/fi-en\/solutions\/intelligent-customer-operations-for-healthcare-life-sciences-and-med-tech-focus\/#primaryimage","url":"https:\/\/www.capgemini.com\/fi-en\/wp-content\/uploads\/sites\/26\/2022\/07\/Intelligent-Customer-Operations-for-Healthcare-Life-Sciences-and-Med-Tech-focus-3.jpg","contentUrl":"https:\/\/www.capgemini.com\/fi-en\/wp-content\/uploads\/sites\/26\/2022\/07\/Intelligent-Customer-Operations-for-Healthcare-Life-Sciences-and-Med-Tech-focus-3.jpg","width":2880,"height":1800,"caption":"Intelligent Customer Operations for Healthcare - Life Sciences and Med-Tech focus"},{"@type":"BreadcrumbList","@id":"https:\/\/www.capgemini.com\/fi-en\/solutions\/intelligent-customer-operations-for-healthcare-life-sciences-and-med-tech-focus\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.capgemini.com\/fi-en\/"},{"@type":"ListItem","position":2,"name":"Solutions","item":"https:\/\/www.capgemini.com\/fi-en\/solutions\/"},{"@type":"ListItem","position":3,"name":"Intelligent Customer Operations for Healthcare (Life Sciences and Med-Tech focus)"}]},{"@type":"WebSite","@id":"https:\/\/www.capgemini.com\/fi-en\/#website","url":"https:\/\/www.capgemini.com\/fi-en\/","name":"ÎÚÑ»´«Ã½ Finland","description":"ÎÚÑ»´«Ã½","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.capgemini.com\/fi-en\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"}]}},"brand_term":[],"parsely":{"version":"1.1.0","meta":{"@context":"https:\/\/schema.org","@type":"WebPage","headline":"Intelligent Customer Operations for Healthcare (Life Sciences and Med-Tech focus)","url":"https:\/\/www.capgemini.com\/fi-en\/solutions\/intelligent-customer-operations-for-healthcare-life-sciences-and-med-tech-focus\/","mainEntityOfPage":{"@type":"WebPage","@id":"https:\/\/www.capgemini.com\/fi-en\/solutions\/intelligent-customer-operations-for-healthcare-life-sciences-and-med-tech-focus\/"},"thumbnailUrl":"https:\/\/www.capgemini.com\/fi-en\/wp-content\/uploads\/sites\/26\/2022\/07\/Intelligent-Customer-Operations-for-Healthcare-Life-Sciences-and-Med-Tech-focus-3.jpg?w=150&h=150&crop=1","image":{"@type":"ImageObject","url":"https:\/\/www.capgemini.com\/fi-en\/wp-content\/uploads\/sites\/26\/2022\/07\/Intelligent-Customer-Operations-for-Healthcare-Life-Sciences-and-Med-Tech-focus-3.jpg"},"articleSection":"Uncategorized","author":[{"@type":"Person","name":"rajeshrangdal"}],"creator":["rajeshrangdal"],"publisher":{"@type":"Organization","name":"ÎÚÑ»´«Ã½ Finland","logo":""},"keywords":[],"dateCreated":"2022-07-19T08:36:57Z","datePublished":"2022-07-19T08:36:57Z","dateModified":"2025-03-18T10:16:50Z"},"rendered":"<meta name=\"parsely-title\" content=\"Intelligent Customer Operations for Healthcare (Life Sciences and Med-Tech focus)\" \/>\n<meta name=\"parsely-link\" content=\"https:\/\/www.capgemini.com\/fi-en\/solutions\/intelligent-customer-operations-for-healthcare-life-sciences-and-med-tech-focus\/\" \/>\n<meta name=\"parsely-type\" content=\"index\" \/>\n<meta name=\"parsely-image-url\" content=\"https:\/\/www.capgemini.com\/fi-en\/wp-content\/uploads\/sites\/26\/2022\/07\/Intelligent-Customer-Operations-for-Healthcare-Life-Sciences-and-Med-Tech-focus-3.jpg?w=150&amp;h=150&amp;crop=1\" \/>\n<meta name=\"parsely-pub-date\" content=\"2022-07-19T08:36:57Z\" \/>\n<meta name=\"parsely-section\" content=\"Uncategorized\" \/>\n<meta name=\"parsely-author\" content=\"rajeshrangdal\" \/>","tracker_url":"https:\/\/cdn.parsely.com\/keys\/capgemini.com\/p.js"},"featured_image_src":"https:\/\/www.capgemini.com\/fi-en\/wp-content\/uploads\/sites\/26\/2022\/07\/Intelligent-Customer-Operations-for-Healthcare-Life-Sciences-and-Med-Tech-focus-3.jpg","featured_image_alt":"Intelligent Customer Operations for Healthcare - Life Sciences and Med-Tech focus","jetpack_sharing_enabled":true,"distributor_meta":false,"distributor_terms":false,"distributor_media":false,"distributor_original_site_name":"ÎÚÑ»´«Ã½ Finland","distributor_original_site_url":"https:\/\/www.capgemini.com\/fi-en","push-errors":false,"_links":{"self":[{"href":"https:\/\/www.capgemini.com\/fi-en\/wp-json\/wp\/v2\/pages\/501535","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.capgemini.com\/fi-en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.capgemini.com\/fi-en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.capgemini.com\/fi-en\/wp-json\/wp\/v2\/users\/33"}],"replies":[{"embeddable":true,"href":"https:\/\/www.capgemini.com\/fi-en\/wp-json\/wp\/v2\/comments?post=501535"}],"version-history":[{"count":4,"href":"https:\/\/www.capgemini.com\/fi-en\/wp-json\/wp\/v2\/pages\/501535\/revisions"}],"predecessor-version":[{"id":541889,"href":"https:\/\/www.capgemini.com\/fi-en\/wp-json\/wp\/v2\/pages\/501535\/revisions\/541889"}],"up":[{"embeddable":true,"href":"https:\/\/www.capgemini.com\/fi-en\/wp-json\/wp\/v2\/pages\/477947"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.capgemini.com\/fi-en\/wp-json\/wp\/v2\/media\/501536"}],"wp:attachment":[{"href":"https:\/\/www.capgemini.com\/fi-en\/wp-json\/wp\/v2\/media?parent=501535"}],"wp:term":[{"taxonomy":"brand","embeddable":true,"href":"https:\/\/www.capgemini.com\/fi-en\/wp-json\/wp\/v2\/brand?post=501535"},{"taxonomy":"partner_type","embeddable":true,"href":"https:\/\/www.capgemini.com\/fi-en\/wp-json\/wp\/v2\/partner_type?post=501535"},{"taxonomy":"service","embeddable":true,"href":"https:\/\/www.capgemini.com\/fi-en\/wp-json\/wp\/v2\/service?post=501535"},{"taxonomy":"industry","embeddable":true,"href":"https:\/\/www.capgemini.com\/fi-en\/wp-json\/wp\/v2\/industry?post=501535"},{"taxonomy":"partners","embeddable":true,"href":"https:\/\/www.capgemini.com\/fi-en\/wp-json\/wp\/v2\/partners?post=501535"},{"taxonomy":"page-type","embeddable":true,"href":"https:\/\/www.capgemini.com\/fi-en\/wp-json\/wp\/v2\/page-type?post=501535"},{"taxonomy":"content-group","embeddable":true,"href":"https:\/\/www.capgemini.com\/fi-en\/wp-json\/wp\/v2\/content-group?post=501535"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}