{"id":520163,"date":"2021-12-20T09:40:00","date_gmt":"2021-12-20T09:40:00","guid":{"rendered":"https:\/\/www.capgemini.com\/es-es\/?post_type=client-story&#038;p=520163"},"modified":"2025-03-11T08:32:25","modified_gmt":"2025-03-11T07:32:25","slug":"tenaga-nasional-berhad-fuels-innovation-and-agility-with-api-first-strategy","status":"publish","type":"client-story","link":"https:\/\/www.capgemini.com\/es-es\/noticias\/casos-de-exito\/tenaga-nasional-berhad-fuels-innovation-and-agility-with-api-first-strategy\/","title":{"rendered":"Tenaga Nasional Berhad fuels innovation and agility with API-first strategy"},"content":{"rendered":"\n<p><\/p>\n\n\n\n<header class=\"wp-block-cg-blocks-hero-reusable header heroReusable  \"><div class=\"header-bgs\"><picture><source srcset=\"https:\/\/www.capgemini.com\/es-es\/wp-content\/uploads\/sites\/16\/2021\/12\/ÎÚÑ»´«Ã½_client-stories_Tenaga-Nasional-Berhad-fuels-innovation-and-agility-with-API-first-strategy-.webp?w=2880&amp;quality=70 1x, https:\/\/www.capgemini.com\/es-es\/wp-content\/uploads\/sites\/16\/2021\/12\/ÎÚÑ»´«Ã½_client-stories_Tenaga-Nasional-Berhad-fuels-innovation-and-agility-with-API-first-strategy-.webp?w=2880&amp;quality=70 2x\" media=\"(min-width: 1500px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/es-es\/wp-content\/uploads\/sites\/16\/2021\/12\/ÎÚÑ»´«Ã½_client-stories_Tenaga-Nasional-Berhad-fuels-innovation-and-agility-with-API-first-strategy-.webp?w=1440&amp;quality=70 1x, https:\/\/www.capgemini.com\/es-es\/wp-content\/uploads\/sites\/16\/2021\/12\/ÎÚÑ»´«Ã½_client-stories_Tenaga-Nasional-Berhad-fuels-innovation-and-agility-with-API-first-strategy-.webp?w=2880&amp;quality=70 2x\" media=\"(min-width: 992px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/es-es\/wp-content\/uploads\/sites\/16\/2021\/12\/ÎÚÑ»´«Ã½_client-stories_Tenaga-Nasional-Berhad-fuels-innovation-and-agility-with-API-first-strategy-.webp?w=1024&amp;quality=70 1x, https:\/\/www.capgemini.com\/es-es\/wp-content\/uploads\/sites\/16\/2021\/12\/ÎÚÑ»´«Ã½_client-stories_Tenaga-Nasional-Berhad-fuels-innovation-and-agility-with-API-first-strategy-.webp?w=1024&amp;quality=70 2x\" media=\"(min-width: 768px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/es-es\/wp-content\/uploads\/sites\/16\/2021\/12\/ÎÚÑ»´«Ã½_client-stories_Tenaga-Nasional-Berhad-fuels-innovation-and-agility-with-API-first-strategy-.webp?w=768&amp;quality=70 1x, https:\/\/www.capgemini.com\/es-es\/wp-content\/uploads\/sites\/16\/2021\/12\/ÎÚÑ»´«Ã½_client-stories_Tenaga-Nasional-Berhad-fuels-innovation-and-agility-with-API-first-strategy-.webp?w=768&amp;quality=70 2x\" media=\"(min-width: 0)\"\/><img decoding=\"async\" src=\"https:\/\/www.capgemini.com\/es-es\/wp-content\/uploads\/sites\/16\/2021\/12\/ÎÚÑ»´«Ã½_client-stories_Tenaga-Nasional-Berhad-fuels-innovation-and-agility-with-API-first-strategy-.webp\" class=\"header-img header-img-d\" alt=\"\" style=\"object-fit:cover;object-position:50% 54%\" loading=\"eager\"\/><\/picture><\/div><div class=\"heroPictureCardHeaderShape\"><\/div><div class=\"container\"><div class=\"row\"><div class=\"col-md-12\"><div class=\"box\"><div class=\"boxTagWrapper\"><div class=\"tagInfo\"><div><span class=\"box-tag\">Client Stories<\/span><\/div><\/div><\/div><div class=\"box-title\"><h1 data-maxlength=\"34\">Tenaga Nasional Berhad fuels innovation and agility with API-first strategy<\/h1><\/div><div class=\"inner-row-insight download-btn\"><\/div><\/div><div class=\"infoWrapper \"><div class=\"row\"><div class=\"col-md-4\"><span class=\"fieldName\">Client: Tenaga Nasional Berhad<\/span><\/div><div class=\"col-md-4\"><span class=\"fieldName\">Region: Asia Pacific<\/span><\/div><div class=\"col-md-4\"><span class=\"fieldName\">Industry: Energy &amp; Utilities<\/span><\/div><\/div><\/div><\/div><\/div><\/div><\/header>\n\n\n\n<section class=\"wp-block-cg-blocks-intro-para undefined section section--intro\"><div class=\"intro-para\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-md-1\"><nav class=\"article-social\"><ul class=\"social-nav\"><li class=\"ip-order-fb\"><a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https:\/\/www.capgemini.com\/es-es\/noticias\/casos-de-exito\/tenaga-nasional-berhad-fuels-innovation-and-agility-with-api-first-strategy\/\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"abrir en una nueva ventana\"><i aria-hidden=\"true\" class=\"icon-fb\"><\/i><span class=\"sr-only\">Facebook<\/span><\/a><\/li><li class=\"ip-order-tw\"><a href=\"https:\/\/twitter.com\/intent\/tweet?url=https:\/\/www.capgemini.com\/es-es\/noticias\/casos-de-exito\/tenaga-nasional-berhad-fuels-innovation-and-agility-with-api-first-strategy\/&amp;text=Tenaga Nasional Berhad fuels innovation and agility with API-first strategy\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"abrir en una nueva ventana\"><i aria-hidden=\"true\" class=\"icon-tw\"><\/i><span class=\"sr-only\">Twitter<\/span><\/a><\/li><li class=\"ip-order-li\"><a href=\"https:\/\/www.linkedin.com\/sharing\/share-offsite\/?url=https:\/\/www.capgemini.com\/es-es\/noticias\/casos-de-exito\/tenaga-nasional-berhad-fuels-innovation-and-agility-with-api-first-strategy\/&amp;text=Tenaga Nasional Berhad fuels innovation and agility with API-first strategy\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"abrir en una nueva ventana\"><i aria-hidden=\"true\" class=\"icon-li\"><\/i><span class=\"sr-only\">Linkedin<\/span><\/a><\/li><\/ul><\/nav><\/div><div class=\"col-12 col-md-11 col-lg-10\"><h2 class=\"intro-para-title\">Partnering with ÎÚÑ»´«Ã½, Tenaga Nasional Berhad (TNB) deploys next-gen Google Cloud\u2019s Apigee API Management Platform to power seamless integration of applications with Application Programming Interfaces (APIs), and accelerates its culture transformation to become a more agile digital business<\/h2><\/div><\/div><\/div><\/div><\/section>\n\n\n\n<section class=\"wp-block-cg-blocks-group undefined section section--article-content\"><div class=\"article-main-content\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-md-11 col-lg-10 offset-md-1 offset-lg-1\"><div class=\"article-text article-quote-text\">\n<p><strong>Client Challenge:<\/strong> As part of its 10-year transformation roadmap, TNB wanted to future-proof its technological landscape in order to better prime the company with the agility to pivot and drive innovation and growth at scale<\/p>\n\n\n\n<p><strong>Solution: <\/strong>Working with ÎÚÑ»´«Ã½ and Google Cloud, TNB designed an API-first blueprint that laid a strong foundation to build, deploy, and scale APIs and introduced new agile ways of working to sustain and accelerate its digital maturity from within<\/p>\n\n\n\n<p><strong>Benefits:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>More agile and scalable architecture<\/li>\n\n\n\n<li>Seamless integration of applications and exchange of data<\/li>\n\n\n\n<li>Deeper insights enabled by better use of data<\/li>\n\n\n\n<li>Improved customer experience through on-boarding new business partners from external ecosystem<\/li>\n\n\n\n<li>New revenue streams from API monetization<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-more-than-just-a-kilowatt-per-hour-business\">More than just a kilowatt-per-hour business<\/h3>\n\n\n\n<p>The energy industry today is disrupted by technological, regulatory, and competitive forces. To thrive and seize new opportunities amid this changing landscape, utility companies across the globe are reinventing the way they operate, as well as building new roadmaps for future growth.<\/p>\n\n\n\n<p>One such company is Tenaga Nasional Berhad (TNB), which serves over nine million customers nationwide as the largest electricity utility company in Malaysia. The 70-year-old organization had previously embarked on a lofty transformation journey to achieve its strategic ambition of becoming the leading provider of sustainable energy solutions, both in Malaysia and internationally, by 2025. In order to achieve that vision, TNB looked into its opportunities to future-proof its technological landscape.<\/p>\n\n\n\n<p>Among the key areas that needed refinement, TNB identified that its existing API products could become more flexible and required an update to cater to new integration technology such as microservices. The company wanted to better align the governance and adoption of API management, as well as expand the in-house capabilities it could provide to support the company\u2019s anticipated growth. In addition, TNB was also keen to explore non-regulatory revenue, whereby data generated from its business could be repackaged and monetized in the market.<\/p>\n\n\n\n<p>With clear objectives laid out, TNB chose ÎÚÑ»´«Ã½ and Google Cloud as its strategic partners to rollout an enterprise-wide API adoption program as ÎÚÑ»´«Ã½ demonstrated an extensive comprehension of the company\u2019s digital vision and offered a robust set of end-to-end services for API strategy and delivery.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-laying-the-foundation-for-an-agile-organization\">Laying the foundation for an agile organization<\/h3>\n\n\n\n<p>To ensure that the solutions developed were best tailored to TNB\u2019s business needs and maturity, the partners conducted various assessments, as well as virtual discovery workshops using design-thinking principles. A comprehensive program was launched to implement an API Management tool on a hybrid platform with Apigee Edge Cloud SaaS and On-Premises Microgateway.<\/p>\n\n\n\n<p>This established a foundation for an agile, flexible infrastructure, which has allowed TNB to unlock newly consolidated data and services, opening them for broader consumption by internal and external customers, as well as allowing reusability, enhancing security, and strengthening governance requirements. APIs were also developed for the chatbot integration on the myTNB mobile app, and a chatbot was integrated into TNB\u2019s website.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>TNB has grown from strength to strength to become a utility that is responsive to the needs of our stakeholders and the marketplace, and we are constantly looking into opportunities to unlock new growth. TNB is now able to capitalize the power of APIs to navigate sustaining and disruptive innovation within and outside our ecosystems, with a more resilient and scalable technological infrastructure, with ÎÚÑ»´«Ã½ and Google Cloud\u2019s participation in our transformation journey.<\/p>\n\n\n\n<p>\u2013 Datuk Fazil bin Ibrahim, Chief Information officer of TNB<\/p>\n<\/blockquote>\n<\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"<p>Partnering with ÎÚÑ»´«Ã½, Tenaga Nasional Berhad (TNB) deploys next-gen Google Cloud\u2019s Apigee API Management 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