{"id":514575,"date":"2020-08-20T15:38:00","date_gmt":"2020-08-20T15:38:00","guid":{"rendered":"https:\/\/www.capgemini.com\/dk-en\/?post_type=client-story&#038;p=514575"},"modified":"2025-03-19T09:32:35","modified_gmt":"2025-03-19T09:32:35","slug":"capgemini-helps-a-media-and-entertainment-conglomerate-on-a-transformational-journey","status":"publish","type":"client-story","link":"https:\/\/www.capgemini.com\/dk-en\/news\/client-stories\/capgemini-helps-a-media-and-entertainment-conglomerate-on-a-transformational-journey\/","title":{"rendered":"ÎÚÑ»´«Ã½ helps a Media and Entertainment conglomerate on a transformational journey"},"content":{"rendered":"\n<header class=\"wp-block-cg-blocks-hero-reusable is-style-default header heroReusable  \"><div class=\"header-bgs\"><picture><source srcset=\"https:\/\/www.capgemini.com\/dk-en\/wp-content\/uploads\/2020\/08\/ÎÚÑ»´«Ã½_Client-stories_-American-Media-and-Entertainment-conglomerate.jpg?w=2880&amp;quality=70 1x, https:\/\/www.capgemini.com\/dk-en\/wp-content\/uploads\/2020\/08\/ÎÚÑ»´«Ã½_Client-stories_-American-Media-and-Entertainment-conglomerate.jpg?w=2880&amp;quality=70 2x\" media=\"(min-width: 1500px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/dk-en\/wp-content\/uploads\/2020\/08\/ÎÚÑ»´«Ã½_Client-stories_-American-Media-and-Entertainment-conglomerate.jpg?w=1440&amp;quality=70 1x, https:\/\/www.capgemini.com\/dk-en\/wp-content\/uploads\/2020\/08\/ÎÚÑ»´«Ã½_Client-stories_-American-Media-and-Entertainment-conglomerate.jpg?w=2880&amp;quality=70 2x\" media=\"(min-width: 992px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/dk-en\/wp-content\/uploads\/2020\/08\/ÎÚÑ»´«Ã½_Client-stories_-American-Media-and-Entertainment-conglomerate.jpg?w=1024&amp;quality=70 1x, https:\/\/www.capgemini.com\/dk-en\/wp-content\/uploads\/2020\/08\/ÎÚÑ»´«Ã½_Client-stories_-American-Media-and-Entertainment-conglomerate.jpg?w=1024&amp;quality=70 2x\" media=\"(min-width: 768px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/dk-en\/wp-content\/uploads\/2020\/08\/ÎÚÑ»´«Ã½_Client-stories_-American-Media-and-Entertainment-conglomerate.jpg?w=768&amp;quality=70 1x, https:\/\/www.capgemini.com\/dk-en\/wp-content\/uploads\/2020\/08\/ÎÚÑ»´«Ã½_Client-stories_-American-Media-and-Entertainment-conglomerate.jpg?w=768&amp;quality=70 2x\" media=\"(min-width: 0)\"\/><img decoding=\"async\" src=\"https:\/\/www.capgemini.com\/dk-en\/wp-content\/uploads\/2020\/08\/ÎÚÑ»´«Ã½_Client-stories_-American-Media-and-Entertainment-conglomerate.jpg\" class=\"header-img header-img-d\" alt=\"\" style=\"object-fit:cover;object-position:52% 63%\" loading=\"eager\"\/><\/picture><\/div><div class=\"heroPictureCardHeaderShape\"><\/div><div class=\"container\"><div class=\"row\"><div class=\"col-md-12\"><div class=\"box\"><div class=\"boxTagWrapper\"><div class=\"tagInfo\"><div><span class=\"box-tag\">Client story<\/span><\/div><\/div><\/div><div class=\"box-title\"><h1 data-maxlength=\"34\">ÎÚÑ»´«Ã½ helps a Media and Entertainment conglomerate on a transformational journey<\/h1><\/div><div class=\"inner-row-insight download-btn\"><div class=\"col-md-4 downloadFiles addPadding\"><a class=\"button-download--small\" type=\"download\" href=\"https:\/\/www.capgemini.com\/dk-en\/wp-content\/uploads\/2021\/03\/ADMnext-Media-Conglomerate-Success-Story.pdf\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"opens in a new window\"><span>Download client story<\/span><span class=\"type\">301 KB  <\/span><\/a><\/div><\/div><\/div><div class=\"infoWrapper \"><div class=\"row\"><div class=\"col-md-4\"><span class=\"fieldName\">Client: A prominent American Media and Entertainment conglomerate\u00a0<\/span><\/div><div class=\"col-md-4\"><span class=\"fieldName\">Region: North America<\/span><\/div><div class=\"col-md-4\"><span class=\"fieldName\">Industry: Media &amp; entertainment<\/span><\/div><\/div><\/div><\/div><\/div><\/div><\/header>\n\n\n\n<section class=\"wp-block-cg-blocks-intro-para undefined section section--intro\"><div class=\"intro-para\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-md-1\"><nav class=\"article-social\"><ul class=\"social-nav\"><li class=\"ip-order-fb\"><a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https:\/\/www.capgemini.com\/dk-en\/news\/client-stories\/capgemini-helps-a-media-and-entertainment-conglomerate-on-a-transformational-journey\/\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"opens in a new window\"><i aria-hidden=\"true\" class=\"icon-fb\"><\/i><span class=\"sr-only\">Facebook<\/span><\/a><\/li><li class=\"ip-order-tw\"><a href=\"https:\/\/twitter.com\/intent\/tweet?url=https:\/\/www.capgemini.com\/dk-en\/news\/client-stories\/capgemini-helps-a-media-and-entertainment-conglomerate-on-a-transformational-journey\/&amp;text=ÎÚÑ»´«Ã½ helps a Media and Entertainment conglomerate on a transformational journey\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"opens in a new window\"><i aria-hidden=\"true\" class=\"icon-tw\"><\/i><span class=\"sr-only\">Twitter<\/span><\/a><\/li><li class=\"ip-order-li\"><a href=\"https:\/\/www.linkedin.com\/sharing\/share-offsite\/?url=https:\/\/www.capgemini.com\/dk-en\/news\/client-stories\/capgemini-helps-a-media-and-entertainment-conglomerate-on-a-transformational-journey\/&amp;text=ÎÚÑ»´«Ã½ helps a Media and Entertainment conglomerate on a transformational journey\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"opens in a new window\"><i aria-hidden=\"true\" class=\"icon-li\"><\/i><span class=\"sr-only\">Linkedin<\/span><\/a><\/li><\/ul><\/nav><\/div><div class=\"col-12 col-md-11 col-lg-10\"><h2 class=\"intro-para-title\">ÎÚÑ»´«Ã½\u2019s ADMnext brings a rich program of transformation, automation, DevOps adoption, sustained excellence, and portfolio modernization<\/h2><p class=\"intro-para-content\"><strong>Client challenge:\u00a0<\/strong>This renowned American Media and Entertainment conglomerate was looking to launch its new Over the Top (OTT) streaming service globally, while simultaneously managing a wider dynamic transformational journey<br><br><strong>Solution:<\/strong>\u00a0ÎÚÑ»´«Ã½\u2019s ADMnext is a full stack of Disruptive, Business-focused, Transformation, and Adaptive ADM Services, underpinned by a host of Organizational Assets and Enablers.\u00a0Together with the organization, ÎÚÑ»´«Ã½ embarked on a comprehensive transformation program of application modernization, industrialized automation, DevOps, sustained excellence, and portfolio modernization<br><br><strong>Benefits:\u00a0<\/strong><br>-Transformation of 400+ core applications<br>-20% overall delivery savings<br>-750 fewer incident tickets, resulting in more than $500 thousand in savings<br>-More than 150 ideas generated for more than $1.5 million in savings<br>-24\/7 support and a 99.9% service commitment across all business lines<\/p><\/div><\/div><\/div><\/div><\/section>\n\n\n\n<section class=\"wp-block-cg-blocks-group undefined section section--article-content section--story-content article-body\"><div class=\"article-main-content\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-md-11 col-lg-10 offset-md-1 offset-lg-1\"><div class=\"article-text article-quote-text\">\n<h3 class=\"wp-block-heading\" id=\"h-standing-out-from-the-crowd\">Standing out from the crowd<\/h3>\n\n\n\n<p>Today\u2019s average media consumer is bombarded with a steady stream of news and information across a wide and ever-expanding array of mediums. To continue to stand out from the crowd as a trusted source for news and quality programming, this American Media and Entertainment conglomerate was preparing to launch a comprehensive Over the Top (OTT) streaming service, which would reach millions of viewers in the US and abroad.<\/p>\n\n\n\n<p>The organization was seeking an agile and versatile partner to bring all the necessary experience, tools, and frameworks to improve speed to market. In addition, the partner was looking to better enable its existing applications portfolio with a predominantly cloud native and cloud infrastructure leveraged platform.<\/p>\n\n\n\n<p>ÎÚÑ»´«Ã½ had already worked with this organization for over 15 years and, together, the partners had worked with on a host of different initiatives. In expanding on this already lengthy partnership, the partners embarked on a comprehensive transformation journey to fully support the launch of this global streaming platform.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-a-rich-program-of-transformation-and-modernization-nbsp\">A rich program of transformation and modernization&nbsp;<\/h3>\n\n\n\n<p>To effectively streamline and guarantee the success of this launch, ÎÚÑ»´«Ã½ worked with the business to implement a rich program of transformation, automation, DevOps adoption, and portfolio modernization. But firstly, in order to effectively set up this program, ÎÚÑ»´«Ã½\u2019s Value Realization Office (VRO) solution was brought in to serve as the foundation for successfully engaging with stakeholders across the client\u2019s organization to establish key priorities and structures for full engagement delivery and accountability. ÎÚÑ»´«Ã½\u2019s VRO is a framework that enables and accelerates value through investments that streamline processes, fuel innovation, and ensure the success of the overall transformation journey. This framework was based on the: prioritization of activities aligned with stakeholder inputs, value auditing of the internal university, detailing the client\u2019s Innovation Fund governance and processes, implementation of automation and DevOps, and training in new ways of working.&nbsp;<\/p>\n\n\n\n<p>The resulting journey was centered on an application transformation program that saw 155 applications transitioned in three months. Industrialized automation efforts were also implemented across 18.5% of the conglomerate\u2019s overall landscape, along with the identification of 80 use cases for BOTs.&nbsp;<\/p>\n\n\n\n<p>Additionally, ADMnext<strong> <\/strong>delivered a faster development lifecycle by identifying and transitioning 20% of DevOps-ready applications during the first 12 months, while another 18 followed in 2020 (36 to date). And through a program of sustained excellence, efforts were drastically reduced with 23.1% of repeat incidents and 5.2% of aging tickets identified and eliminated across the portfolio. Next, ÎÚÑ»´«Ã½\u2019s eAPM tool helped identify opportunities to modernize the portfolio by identifying 39% of applications that were prime targets for the effort.&nbsp;<\/p>\n\n\n\n<p>In addition to these initiatives, ÎÚÑ»´«Ã½\u2019s Digital Innovation and Transformation (DIT) provided $2 million in resource tool investments, which were solely dedicated to innovation efforts. ÎÚÑ»´«Ã½ also created a comprehensive internal university training center to offer knowledge management and learning programs for each of the organization\u2019s business units. Furthermore, ÎÚÑ»´«Ã½ aided in the development of the largest sales and traffic system consolidation program in the media and entertainment industry.&nbsp;<\/p>\n\n\n\n<p>Overall, with ÎÚÑ»´«Ã½\u2019s ADMnext, organization client was able to reap the following key benefits:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Transformation of more than 400 core applications\u00a0<\/li>\n\n\n\n<li>20% overall delivery savings through DevOps, RPA, and architectural assessment initiatives\u00a0<\/li>\n\n\n\n<li>750 fewer incident tickets, which resulted in more than $500,000 in savings\u00a0<\/li>\n\n\n\n<li>More than 150 ideas generated for more than $1.5 million in savings with ÎÚÑ»´«Ã½\u2019s DIT\u00a0<\/li>\n\n\n\n<li>24\/7 support and a 99.9% service commitment across all business lines\u00a0<\/li>\n\n\n\n<li>More than $1 million in project savings resulting from identification of 80 RPA use cases.\u00a0<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-the-way-forward-with-admnext-nbsp\">The way forward with ADMnext&nbsp;<\/h3>\n\n\n\n<p>After the successful launch of the organization\u2019s global streaming service, ÎÚÑ»´«Ã½ and the conglomerate are now looking to expand even further on this lengthy and fruitful partnership. This will include continuing to support the above joint initiatives with OTT show scheduling backing and plans for implementing a Theatrical Distribution &amp; Global Salesforce CoE.&nbsp;<\/p>\n\n\n\n<p>ÎÚÑ»´«Ã½ is also looking to help the organization in expanding on already-successful automation efforts with the automation of their Finance &amp; Accounting function with more RPA tools, a unified platform for IP rights management, a Global Revenue Recognition System, and the implementation of a news platform modernization initiative, in order to continue to improve viewer experience.&nbsp;<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"<p>ÎÚÑ»´«Ã½\u2019s ADMnext brings a rich program of transformation, automation, DevOps adoption, sustained excellence, and portfolio 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