{"id":532362,"date":"2025-03-04T05:29:19","date_gmt":"2025-03-04T05:29:19","guid":{"rendered":"https:\/\/www.capgemini.com\/co-es\/?p=532362&#038;preview=true&#038;preview_id=532362"},"modified":"2025-03-04T05:29:51","modified_gmt":"2025-03-04T05:29:51","slug":"envisioning-the-future-of-accounts-receivable","status":"publish","type":"post","link":"https:\/\/www.capgemini.com\/co-es\/insights\/expert-perspectives\/envisioning-the-future-of-accounts-receivable\/","title":{"rendered":"Envisioning the future of accounts receivable"},"content":{"rendered":"\n<header class=\"wp-block-cg-blocks-hero-blogs header-hero-blogs header header-blogs\"><div class=\"container\"><div class=\"hero-blogs\"><div class=\"hero-blogs-content-wrapper\"><div class=\"row\"><div class=\"col-12\"><div class=\"header-title\"><h1>Envisioning the future of accounts receivable<\/h1><\/div><\/div><\/div><\/div><div class=\"hero-blogs-bottom\"><div class=\"header-author\"><div class=\"author-img\"><img decoding=\"async\" src=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2021\/05\/cg-logo.png?w=601?w=200&amp;quality=10\" alt=\"ÎÚÑ»´«Ã½\" loading=\"lazy\"\/><\/div><div class=\"author-name-date\"><h5 class=\"author-name\">ÎÚÑ»´«Ã½<\/h5><h5 class=\"blog-date\">15 Feb 2023<\/h5><\/div><\/div><div class=\"brand-image\"> <\/div><\/div><\/div><\/div><\/header>\n\n\n\n<section class=\"wp-block-cg-blocks-group undefined section section--article-content section--story-content article-body\"><div class=\"article-main-content\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-md-1\"><nav class=\"article-social\"><ul class=\"social-nav\"><li class=\"ip-order-fb\"><a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https:\/\/www.capgemini.com\/insights\/expert-perspectives\/envisioning-the-future-of-accounts-receivable\/\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"abrir en una nueva ventana\"><i aria-hidden=\"true\" class=\"icon-fb\"><\/i><span class=\"sr-only\">Facebook<\/span><\/a><\/li><li class=\"ip-order-tw\"><a href=\"https:\/\/twitter.com\/intent\/tweet?url=https:\/\/www.capgemini.com\/insights\/expert-perspectives\/envisioning-the-future-of-accounts-receivable\/&amp;text=Envisioning%20the%20future%20of%20accounts%20receivable\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"abrir en una nueva ventana\"><i aria-hidden=\"true\" class=\"icon-tw\"><\/i><span class=\"sr-only\">Twitter<\/span><\/a><\/li><li class=\"ip-order-li\"><a href=\"https:\/\/www.linkedin.com\/shareArticle?url=https:\/\/www.capgemini.com\/insights\/expert-perspectives\/envisioning-the-future-of-accounts-receivable\/&amp;text=Envisioning%20the%20future%20of%20accounts%20receivable\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"abrir en una nueva ventana\"><i aria-hidden=\"true\" class=\"icon-li\"><\/i><span class=\"sr-only\">Linkedin<\/span><\/a><\/li><\/ul><\/nav><\/div><div class=\"col-12 col-md-11 col-lg-10\"><div class=\"article-text article-quote-text\">\n<p>I\u2019m extremely passionate about change. During my 15 years at ÎÚÑ»´«Ã½\u2019s Business Services, I\u2019ve been part of several market-leading evolutions, culminating in our realization of true digital transformation. This is particularly relevant in our <a href=\"https:\/\/www.capgemini.com\/resources\/ai-receivables\/\">AI.Receivables<\/a> offering, where we\u2019ve achieved great synergy between our transformation assets and key enterprise platforms such as BlackLine.<\/p>\n\n\n\n<p>BlackLine is a leader in accounting automation software, with a portfolio that includes BlackLine Cash Apps \u2013 an AI-powered cloud-based platform that <a href=\"https:\/\/www.blackline.com\/cash-application\/\">enables accounts receivable automation<\/a> and digital transformation.<\/p>\n\n\n\n<p>BlackLine\u2019s products, and the expertise of the people that support them, are a perfect complement to ÎÚÑ»´«Ã½\u2019s own strengths in what we term Frictionless Finance, and in our approach to <a href=\"https:\/\/www.capgemini.com\/resources\/ai-receivables\/\" target=\"_blank\" rel=\"noreferrer noopener\">receivables<\/a> in particular.<\/p>\n\n\n\n<p>What is <a href=\"https:\/\/www.capgemini.com\/service\/business-services\/transform-your-finance-operations\/frictionless-finance\/\" target=\"_blank\" rel=\"noreferrer noopener\">Frictionless Finance<\/a>? It\u2019s the name we give at ÎÚÑ»´«Ã½ to an approach that aims to remove all the obstacles and sources of friction that impede interactions between people and processes in the finance operations of an organization. It connects them seamlessly, intelligently, and as and when needed.<\/p>\n\n\n\n<p>It dynamically adapts to each organization\u2019s requirements within our <a href=\"https:\/\/www.capgemini.com\/service\/business-services\/enabling-technologies\/digital-global-enterprise-model-d-gem\/\" target=\"_blank\" rel=\"noreferrer noopener\">Digital Global Enterprise Model<\/a> (D-GEM) platform. This in turn helps organizations transition to \u2013 what we call \u2013 the <a href=\"https:\/\/www.capgemini.com\/business-services-thought-leadership\/innovation-nation\/the-frictionless-enterprise\/\" target=\"_blank\" rel=\"noreferrer noopener\">Frictionless Enterprise<\/a>.<\/p>\n\n\n\n<p><strong>Synergy \u2013 the benefits for accounts receivable<\/strong><\/p>\n\n\n\n<p>BlackLine\u2019s solutions and skills not only fit comfortably into this approach \u2013 they enhance it. Together, we help organizations achieve simplicity and automation at scale for cost-effectiveness and superior results:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Cost-efficiency<\/strong> \u2013 working within ÎÚÑ»´«Ã½\u2019s D-GEM platform, BlackLine addresses common pain points. The joint approach, with automation at scale and technology support, delivers significant savings. Also, cash application support and process exceptions are reduced via increased straight-through processing<\/li>\n\n\n\n<li><strong>Speed to value<\/strong> \u2013 payback is typically achieved within the first year of deployment, and savings of over 20% are already expected in the second In addition, because the process is lean and frictionless, it is highly scalable<\/li>\n\n\n\n<li><strong>Transformation<\/strong> \u2013 faster, easier, and better cash applications are enabled because of the scalable and global technology being used. Also, because ÎÚÑ»´«Ã½ operates in partnership not just with BlackLine but with the client they jointly serve, there are shared rewards in meeting and exceeding performance targets<\/li>\n\n\n\n<li><strong>Customer experience<\/strong> \u2013 automation means faster application which reduces customer queries related to cash remittances.<\/li>\n<\/ul>\n\n\n\n<p><strong>Receivables in practice<\/strong><\/p>\n\n\n\n<p>The relationship with BlackLine has delivered great results. We\u2019ve implemented the platform in all major regions and it is being serviced across the ÎÚÑ»´«Ã½ delivery network. We\u2019re supporting a wide variety of different payment types in multiple currencies and multiple languages, accommodating a range of different bank interface formats, and processing many millions of receipt transactions.<\/p>\n\n\n\n<p>Synergy means a form of interaction that gives rise to a whole that is greater than the simple sum of its parts. Working together with BlackLine, ÎÚÑ»´«Ã½ is helping to building a new future for <a href=\"https:\/\/www.capgemini.com\/resources\/ai-receivables\/\" target=\"_blank\" rel=\"noreferrer noopener\">receivables<\/a> \u2013 a future that is smart, and flexible, and frictionless.<\/p>\n\n\n\n<p>We&#8217;re also really proud that our effort to shape a frictionless future for finance has been recognized by Blackline EMEA, who have recently&nbsp;awarded us with&nbsp;AR Automation Partner of the Year Award.<\/p>\n\n\n\n<p><em>To learn how <a href=\"https:\/\/www.capgemini.com\/resources\/ai-receivables\/\" target=\"_blank\" rel=\"noreferrer noopener\">ÎÚÑ»´«Ã½\u2019s AI.Receivables solution<\/a><\/em>&nbsp;<em>&nbsp;delivers frictionless, next-generation O2C processes to drive enhanced outcomes and make <a href=\"https:\/\/www.capgemini.com\/service\/business-services\/transform-your-finance-operations\/frictionless-finance\/\" target=\"_blank\" rel=\"noreferrer noopener\">Frictionless Finance<\/a>&nbsp;<\/em>&nbsp;<em>a reality for your organization, contact: <\/em><a href=\"mailto:jon.bell@capgemini.com\"><em>jon.bell@capgemini.com<\/em><\/a><em> or <\/em><a href=\"mailto:divya.bhaskaran@capgemini.com\"><em>divya.bhaskaran@capgemini.com<\/em><\/a><\/p>\n\n\n\n<p><em><strong>Jon Bell<\/strong> is the Global Head of Delivery for ÎÚÑ»´«Ã½\u2019s Business Services. He oversees production centers, delivery excellence, transition, and technology, the latter including launching the Business Services Virtual Delivery Center for automation and robotics.<\/em><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/section>\n\n\n\n<section class=\"wp-block-cg-blocks-wrapper-people-slider section section--expert-slider wrapper-people-slider undefined\"><div class=\"container\"><div class=\"content-title\"><h2 data-maxlength=\"34\" class=\"people-heading-title\">Author<\/h2><\/div><\/div><div class=\"slider slider-boxed\"><div class=\"container\"><div class=\"slider-window\"><div class=\"slider-list\">\t\t<div class=\"slide\">\n\t\t\t<div class=\"box\">\n\t\t\t\t<div class=\"row\">\n\t\t\t\t\t<div class=\"col-md-6 col-lg-4 box-img-wrapper\">\n\t\t\t\t\t\t<img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.capgemini.com\/co-es\/wp-content\/uploads\/sites\/25\/2025\/03\/jon-bell-4.jpg\" alt=\"Jon bell, Global Head of Delivery for ÎÚÑ»´«Ã½\u2019s Business Services\"\/>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"col-md-6 col-lg-8 box-inner\">\n\t\t\t\t\t\t<div class=\"row title-social-media-header\">\n\t\t\t\t\t\t\t<div class=\"col-md-12 col-lg-6 mbl-social-icon\">\n\t\t\t\t\t\t\t\t<ul class=\"social-nav\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"col-md-12 col-lg-6 box-container\">\n\t\t\t\t\t\t\t\t<div class=\"box-title\">\n\t\t\t\t\t\t\t\t\t<h3 class=\"people-profile-title\">Jon Bell<\/h3>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>Global Head of Delivery for ÎÚÑ»´«Ã½\u2019s Business Services<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"col-md-12 col-lg-6 social-box-container dkt-social-icon\">\n\t\t\t\t\t\t\t\t<ul class=\"social-nav\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"people-info\">Jon Bell is the Global Head of Delivery for ÎÚÑ»´«Ã½\u2019s Business Services. He oversees production centers, delivery excellence, transition, and technology, the latter including launching the Business Services Virtual Delivery Center for automation and robotics.<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div><\/div><\/div><div class=\"slider-nav\"><button class=\"slider-prev inactive\" aria-label=\"Slider-previous\" tabindex=\"-1\"><\/button><ul class=\"slider-paginator\"><\/ul><button class=\"slider-next\" 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