{"id":522679,"date":"2024-06-29T04:33:22","date_gmt":"2024-06-29T04:33:22","guid":{"rendered":"https:\/\/www.capgemini.com\/co-es\/?p=522679&#038;preview=true&#038;preview_id=522679"},"modified":"2025-03-29T06:01:49","modified_gmt":"2025-03-29T06:01:49","slug":"capgeminis-award-winning-platform-delivers-enhanced-people-experiences-through-personalizing-hr","status":"publish","type":"post","link":"https:\/\/www.capgemini.com\/co-es\/insights\/expert-perspectives\/capgeminis-award-winning-platform-delivers-enhanced-people-experiences-through-personalizing-hr\/","title":{"rendered":"ÎÚÑ»´«Ã½\u2019s award-winning platform delivers enhanced people experiences through personalizing HR"},"content":{"rendered":"\n<header class=\"wp-block-cg-blocks-hero-blogs header-hero-blogs\"><div class=\"container\"><div class=\"hero-blogs\"><div class=\"hero-blogs-content-wrapper\"><div class=\"row\"><div class=\"col-12\"><div class=\"header-title\"><h1>ÎÚÑ»´«Ã½\u2019s award-winning platform delivers enhanced people experiences through personalizing HR<\/h1><\/div><\/div><\/div><\/div><div class=\"hero-blogs-bottom\"><div class=\"header-author\"><div class=\"author-img\"><img decoding=\"async\" src=\"https:\/\/www.capgemini.com\/co-es\/wp-content\/uploads\/sites\/25\/2024\/06\/Anil-Shadija-1.jpg?w=200&amp;quality=10\" alt=\"Anil Shadija\" loading=\"lazy\"\/><\/div><div class=\"author-name-date\"><h5 class=\"author-name\">Anil Shadija<\/h5><h5 class=\"blog-date\">6 Sep 2023<\/h5><\/div><\/div><div class=\"brand-image\"> <\/div><\/div><\/div><\/div><\/header>\n\n\n\n<section class=\"wp-block-cg-blocks-group undefined section section--article-content\"><div class=\"article-main-content\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-md-1\"><nav class=\"article-social\"><ul class=\"social-nav\"><li class=\"ip-order-fb\"><a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https:\/\/www.capgemini.com\/?p=845928\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"abrir en una nueva ventana\"><i aria-hidden=\"true\" class=\"icon-fb\"><\/i><span class=\"sr-only\">Facebook<\/span><\/a><\/li><li class=\"ip-order-tw\"><a href=\"https:\/\/twitter.com\/intent\/tweet?url=https:\/\/www.capgemini.com\/?p=845928&amp;text=\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"abrir en una nueva ventana\"><i aria-hidden=\"true\" class=\"icon-tw\"><\/i><span class=\"sr-only\">Twitter<\/span><\/a><\/li><li class=\"ip-order-li\"><a href=\"https:\/\/www.linkedin.com\/shareArticle?url=https:\/\/www.capgemini.com\/?p=845928&amp;text=\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"abrir en una nueva ventana\"><i aria-hidden=\"true\" class=\"icon-li\"><\/i><span class=\"sr-only\">Linkedin<\/span><\/a><\/li><\/ul><\/nav><\/div><div class=\"col-12 col-md-11 col-lg-10\"><div class=\"article-text article-quote-text\">\n<h2 class=\"wp-block-heading\" id=\"h-delivering-enhanced-people-experiences-by-putting-personalization-front-and-center-across-your-hr-function-increases-employee-satisfaction\">Delivering enhanced people experiences by putting personalization front-and-center across your HR function increases employee satisfaction.<\/h2>\n\n\n\n<p>While all businesses operate better when their people feel empowered, it comes as no surprise that achieving this is more difficult than most CHROs anticipate.<\/p>\n\n\n\n<p>Common challenges now faced by HR functions include getting the right information to employees to answer their queries quickly and personalizing the HR experience to ensure they are meeting their people\u2019s needs on an individual level. Overcoming these challenges is imperative to keep their employees satisfied and retention rates high. What companies need then is a way to help their HR managers address the individual needs of their employees in a way that delivers stronger and more sustainable business value.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Driving increased employee satisfaction<\/strong><\/h3>\n\n\n\n<p>At ÎÚÑ»´«Ã½, we saw this as an opportunity to develop a solution based on our experience partnering with various global and multi-national companies that improves the employee service experience through enabling employees to interact with HR through a single platform.<\/p>\n\n\n\n<p>To this end, ÎÚÑ»´«Ã½\u2019s ServiceNow\u00ae HR Service Delivery (HRSD) Gold Build helps our HR teams deliver critical and standardized HR processes to their clients, which drives HR workflow automation, enhanced employee satisfaction, and increased HR productivity.<\/p>\n\n\n\n<p>All of which delivers <a href=\"https:\/\/www.capgemini.com\/services\/enterprise-management\/intelligent-business-operations\/intelligent-people-operations\/\" target=\"_blank\" rel=\"noreferrer noopener\">a personalized, frictionless, consumer-grade HR experience<\/a> that addresses our clients\u2019 individual needs \u2013 ensuring they remain happy and focused on their roles.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Enhancing people experiences<\/h3>\n\n\n\n<p>Our HRSD Gold Build is a comprehensive multi-channel employee helpdesk, and is pre-configured with a master service catalogue which can be easily adapted to meet organization and employee needs.<\/p>\n\n\n\n<p>The platform increases integration and standardization across teams, and makes implementing an employee and manager portal much easier \u2013 a portal that comes with a knowledge base and one-click access feature to various HR functions.<\/p>\n\n\n\n<p>Implementing these new technologies means this new platform can help our clients remain competitive in a rapidly changing, digital business context, moving them closer to becoming a truly <a href=\"https:\/\/www.capgemini.com\/insights\/research-library\/innovation-nation-special-edition\/\" target=\"_blank\" rel=\"noreferrer noopener\">Frictionless Enterprise<\/a>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Delivering future-proof HR<\/h3>\n\n\n\n<p>We understand that companies need to focus on bringing their people, processes, and technology together to deal with whatever their business might face in the future.<\/p>\n\n\n\n<p>This mindset is why ÎÚÑ»´«Ã½ recently won Silver Award in Brandon Hall\u2019s HCM program, 2023. This highlights ÎÚÑ»´«Ã½\u2019s commitment to implementing effective, easy-to-use applications that address its clients\u2019 needs at speed, leaving a positive impact on their businesses.<\/p>\n\n\n\n<p>ÎÚÑ»´«Ã½ also won an <a href=\"https:\/\/www.hrotoday.com\/uncategorized\/hro-today-association-update-and-the-winners-are\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">EMEA Best in Class Employee Experience &amp; Retention<\/a> award from HRO Today in 2022, which clearly demonstrates that ÎÚÑ»´«Ã½ is among an elite group of exceptional HR service providers.<\/p>\n\n\n\n<p>And that\u2019s not all, we\u2019ve also been recognized by NelsonHall as <a href=\"https:\/\/www.capgemini.com\/news\/analyst-recognition\/nelsonhall-recognizes-capgeminis-cloud-hr-transformation-expertise\/\" target=\"_blank\" rel=\"noreferrer noopener\">a \u201cLeader\u201d in Cloud HR Transformation Services<\/a> \u2013 for the second year in a row, <a href=\"https:\/\/www.capgemini.com\/news\/analyst-recognition\/nelsonhall-recognizes-capgemini-as-a-leader-in-its-2022-neat-vendor-evaluation-for-learning-services\/\" target=\"_blank\" rel=\"noreferrer noopener\">a \u201cLeader\u201d in Learning Services<\/a>. Finally, we\u2019re also proud that <a href=\"https:\/\/www.capgemini.com\/about-us\/partnerships\/servicenow\/\" target=\"_blank\" rel=\"noreferrer noopener\">ServiceNow\u00ae has made us their EMEA Employee Workflow Partner of the Year<\/a> in 2022.<\/p>\n\n\n\n<p><em>To discover more about how ÎÚÑ»´«Ã½\u2019s <a href=\"https:\/\/www.capgemini.com\/services\/enterprise-management\/intelligent-business-operations\/intelligent-people-operations\/\" target=\"_blank\" rel=\"noreferrer noopener\">Intelligent People Operations<\/a> puts your employees at the heart of HR operations, across your talent acquisition, HR administration, payroll, and HR analytics functions, to deliver strong and sustainable business value, contact: <a href=\"mailto:anil.shadija@capgemini.com\">anil.shadija@capgemini.com<\/a><\/em><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/section>\n\n\n\n<section class=\"wp-block-cg-blocks-wrapper-people-slider section section--expert-slider wrapper-people-slider undefined\"><div class=\"container\"><div class=\"content-title\"><h3 data-maxlength=\"34\">Author<\/h3><\/div><\/div><div class=\"slider slider-boxed\"><div class=\"container\"><div class=\"slider-window\"><div class=\"slider-list\">\n\t\t<div class=\"slide\">\n\t\t\t<div class=\"box\">\n\t\t\t\t<div class=\"row\">\n\t\t\t\t\t<div class=\"col-md-6 col-lg-4 box-img-wrapper\">\n\t\t\t\t\t\t<img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.capgemini.com\/co-es\/wp-content\/uploads\/sites\/25\/2024\/06\/Anil-Shadija-1.jpg\" alt=\"Anil Shadija\"\/>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"col-md-6 col-lg-8 box-inner\">\n\t\t\t\t\t\t<div class=\"row title-social-media-header\">\n\t\t\t\t\t\t\t<div class=\"col-md-12 col-lg-6 mbl-social-icon\">\n\t\t\t\t\t\t\t\t<ul class=\"social-nav\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"col-md-12 col-lg-6 box-container\">\n\t\t\t\t\t\t\t\t<div class=\"box-title\">\n\t\t\t\t\t\t\t\t\t<h3 class=\"people-profile-title\">Anil Shadija<\/h3>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>Director, Intelligent People Operations, ÎÚÑ»´«Ã½\u2019s Business Services<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"col-md-12 col-lg-6 social-box-container dkt-social-icon\">\n\t\t\t\t\t\t\t\t<ul class=\"social-nav\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"people-info\">Anil Shadija has over 20 years of expertise in learning transformation and delivery and is passionate about HR technology. He leads the technology stream for ÎÚÑ»´«Ã½\u2019s Intelligent People Operations practice, helping to design and deploy technology solutions that deliver enhanced people experiences for our clients.<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\n<\/div><\/div><\/div><div class=\"slider-nav\"><button class=\"slider-prev inactive\" aria-label=\"Anterior\" tabindex=\"-1\"><\/button><ul class=\"slider-paginator\"><\/ul><button class=\"slider-next\" aria-label=\"Siguiente\"><\/button><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"<p>How can companies implement enhanced people experiences \u2013 without causing major disruptions to their business?<\/p>\n","protected":false},"author":41,"featured_media":522680,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"cg_dt_proposed_to":[],"cg_seo_hreflang_relations":"[]","cg_seo_canonical_relation":"","cg_seo_hreflang_x_default_relation":"{\"uuid\":\"b132b5ee-94b4-453d-9175-f6cbb57cb01e\",\"blogId\":\"\",\"domain\":\"\",\"sitePath\":\"\",\"postLink\":\"\",\"postId\":null,\"isSaved\":true,\"isCrossLink\":false,\"hasCrossLink\":false}","cg_dt_approved_content":true,"cg_dt_mandatory_content":false,"cg_dt_notes":"","cg_dg_source_changed":true,"cg_dt_link_disabled":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","featured_focal_points":""},"categories":[1],"tags":[],"brand":[],"service":[155],"industry":[],"partners":[],"blog-topic":[156],"content-group":[],"class_list":["post-522679","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","service-intelligent-business-operations","blog-topic-business-ops"],"yoast_head":"<!-- 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