{"id":10001,"date":"2022-09-16T12:47:20","date_gmt":"2022-09-16T10:47:20","guid":{"rendered":"https:\/\/testing.capgemini.com\/?post_type=client-story&#038;p=798568"},"modified":"2025-03-11T05:15:16","modified_gmt":"2025-03-11T05:15:16","slug":"hmrc-becomes-the-first-tax-authority-in-the-world-to-launch-open-banking-payments","status":"publish","type":"client-story","link":"https:\/\/www.capgemini.com\/co-es\/news\/client-stories\/hmrc-becomes-the-first-tax-authority-in-the-world-to-launch-open-banking-payments\/","title":{"rendered":"HMRC se convierte en la primera autoridad fiscal del mundo en lanzar pagos de banca abierta"},"content":{"rendered":"\n<header class=\"wp-block-cg-blocks-hero-reusable header heroReusable  \"><div class=\"header-bgs\"><picture><source srcset=\"https:\/\/www.capgemini.com\/mx-es\/wp-content\/uploads\/sites\/28\/2022\/09\/Open-Banking-2880x1800px.jpg?w=2880&amp;quality=70 1x, https:\/\/www.capgemini.com\/mx-es\/wp-content\/uploads\/sites\/28\/2022\/09\/Open-Banking-2880x1800px.jpg?w=2880&amp;quality=70 2x\" media=\"(min-width: 1500px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/mx-es\/wp-content\/uploads\/sites\/28\/2022\/09\/Open-Banking-2880x1800px.jpg?w=1440&amp;quality=70 1x, https:\/\/www.capgemini.com\/mx-es\/wp-content\/uploads\/sites\/28\/2022\/09\/Open-Banking-2880x1800px.jpg?w=2880&amp;quality=70 2x\" media=\"(min-width: 992px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/mx-es\/wp-content\/uploads\/sites\/28\/2022\/09\/Open-Banking-2880x1800px.jpg?w=1024&amp;quality=70 1x, https:\/\/www.capgemini.com\/mx-es\/wp-content\/uploads\/sites\/28\/2022\/09\/Open-Banking-2880x1800px.jpg?w=1024&amp;quality=70 2x\" media=\"(min-width: 768px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/mx-es\/wp-content\/uploads\/sites\/28\/2022\/09\/Open-Banking-2880x1800px.jpg?w=768&amp;quality=70 1x, https:\/\/www.capgemini.com\/mx-es\/wp-content\/uploads\/sites\/28\/2022\/09\/Open-Banking-2880x1800px.jpg?w=768&amp;quality=70 2x\" media=\"(min-width: 0)\"\/><img decoding=\"async\" src=\"https:\/\/www.capgemini.com\/mx-es\/wp-content\/uploads\/sites\/28\/2022\/09\/Open-Banking-2880x1800px.jpg\" class=\"header-img header-img-d\" alt=\"\" style=\"object-fit:cover;object-position:14.000000000000002% 55.00000000000001%\" loading=\"eager\"\/><\/picture><\/div><div class=\"heroPictureCardHeaderShape\"><\/div><div class=\"container\"><div class=\"row\"><div class=\"col-md-12\"><div class=\"box\"><div class=\"boxTagWrapper\"><div class=\"tagInfo\"><div><span class=\"box-tag\">Client story<\/span><\/div><\/div><\/div><div class=\"box-title\"><h1 data-maxlength=\"34\">HMRC se convierte en la primera autoridad fiscal del mundo en lanzar pagos de banca abierta<\/h1><\/div><div class=\"inner-row-insight download-btn\"><div class=\"col-md-4 downloadFiles addPadding\"><a class=\"button-download--small\" type=\"download\" href=\"https:\/\/staging.ucwe.capgemini.com\/wp-content\/uploads\/2022\/09\/HMRC-Open-Banking-case-study-1.pdf\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"abrir en una nueva ventana\"><span>Download the case study<\/span><span class=\"type\">1,003 KB  pdf<\/span><\/a><\/div><\/div><\/div><div class=\"infoWrapper \"><div class=\"row\"><div class=\"col-md-4\"><span class=\"fieldName\">Client: HMRC<\/span><\/div><div class=\"col-md-4\"><span class=\"fieldName\">Region: UK<\/span><\/div><div class=\"col-md-4\"><span class=\"fieldName\">Industry: Public sector<\/span><\/div><\/div><\/div><\/div><\/div><\/div><\/header>\n\n\n\n<section class=\"wp-block-cg-blocks-intro-para undefined section section--intro\"><div class=\"intro-para\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-md-1\"><nav class=\"article-social\"><ul class=\"social-nav\"><li class=\"ip-order-fb\"><a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https:\/\/www.capgemini.com\/co-es\/news\/client-stories\/hmrc-becomes-the-first-tax-authority-in-the-world-to-launch-open-banking-payments\/\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"abrir en una nueva ventana\"><i aria-hidden=\"true\" class=\"icon-fb\"><\/i><span class=\"sr-only\">Facebook<\/span><\/a><\/li><li class=\"ip-order-li\"><a href=\"https:\/\/www.linkedin.com\/sharing\/share-offsite\/?url=https:\/\/www.capgemini.com\/co-es\/news\/client-stories\/hmrc-becomes-the-first-tax-authority-in-the-world-to-launch-open-banking-payments\/\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"abrir en una nueva ventana\"><i aria-hidden=\"true\" class=\"icon-li\"><\/i><span class=\"sr-only\">Linkedin<\/span><\/a><\/li><\/ul><\/nav><\/div><div class=\"col-12 col-md-11 col-lg-10\"><h2 class=\"intro-para-title\">La HMRC, con el apoyo de ÎÚÑ»´«Ã½, desarrolla un servicio de &#8220;Pago por cuenta bancaria&#8221;, que permite a particulares y empresas pagar impuestos directamente desde sus propias cuentas a la HMRC, eliminando los costosos gastos de tarjeta.<br><\/h2><p class=\"intro-para-content\"><strong>Reto para el cliente<\/strong>: HMRC quer\u00eda mejorar la certeza de llegada, la seguridad y la rentabilidad de los pagos de impuestos realizados por consumidores y empresas del Reino Unido.<br><br><strong>Soluci\u00f3n<\/strong>: ÎÚÑ»´«Ã½ trabaj\u00f3 con HMRC y sus otros proveedores para ofrecer el primer sistema de iniciaci\u00f3n de pagos Open Banking del sector p\u00fablico, que permite realizar pagos directamente desde cuentas bancarias de pago a cuentas bancarias de beneficiarios sin necesidad de utilizar tarjetas.<br><br><strong>Beneficios:<\/strong><\/p><ul class=\"box-list\"><li>M\u00e1s seguridad, comodidad y tranquilidad para los contribuyentes<\/li><li>Importante ahorro de costes para Hacienda gracias a la eliminaci\u00f3n de los gastos de pago con tarjeta.<\/li><li>Mejora de la eficacia y la productividad<\/li><li>Importante reducci\u00f3n de los pagos<\/li><\/ul><\/div><\/div><\/div><\/div><\/section>\n\n\n\n<section class=\"wp-block-cg-blocks-group undefined section section--article-content\"><div class=\"article-main-content\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-md-11 col-lg-10 offset-md-1 offset-lg-1\"><div class=\"article-text article-quote-text\">\n<p>HM Revenue and Customs (HMRC) es la autoridad tributaria, de pagos y aduanera del Reino Unido. Como tal, recauda el dinero con el que se pagan los servicios p\u00fablicos y ayuda a familias y particulares con ayudas econ\u00f3micas espec\u00edficas.<\/p>\n\n\n\n<p>El departamento lidera la adopci\u00f3n por el sector p\u00fablico de Open Banking, una iniciativa clave del gobierno brit\u00e1nico para aumentar la competencia en la banca minorista aprovechando la experiencia l\u00edder en el mercado del sector de la tecnolog\u00eda financiera. Permite a los consumidores iniciar pagos de forma digital y directamente desde sus cuentas bancarias de pago sin necesidad de utilizar tarjetas.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-el-diseno-centrado-en-el-usuario-se-basa-en-pruebas-exhaustivas\">El dise\u00f1o centrado en el usuario se basa en pruebas exhaustivas<\/h2>\n\n\n\n<p>En colaboraci\u00f3n con expertos de ÎÚÑ»´«Ã½, HMRC empez\u00f3 a explorar Open Banking como parte de su estrategia de pagos.<\/p>\n\n\n\n<p>Tras las conversaciones iniciales para comprender este enfoque y su potencial para HMRC, ÎÚÑ»´«Ã½ trabaj\u00f3 como parte de un equipo conjunto para investigar y validar conceptos, dise\u00f1ar y probar prototipos de recorridos de usuario con usuarios finales y desarrollar pruebas t\u00e9cnicas de concepto.<\/p>\n\n\n\n<p>Habilitar un mecanismo de pago de impuestos m\u00e1s \u00e1gil y directo entre el contribuyente y la autoridad fiscal, mejorar la precisi\u00f3n de los pagos y minimizar los costes de resoluci\u00f3n de errores y procesamiento de pagos fueron objetivos clave para HMRC desde el principio.<\/p>\n\n\n\n<p>Para garantizar que los usuarios estuvieran en el centro del dise\u00f1o de la soluci\u00f3n, ÎÚÑ»´«Ã½ llev\u00f3 a cabo m\u00faltiples rondas de entrevistas de investigaci\u00f3n y pruebas de usuario con contribuyentes de diferentes sectores y reg\u00edmenes fiscales, incluidos asalariados y aut\u00f3nomos, aquellos con facturas fiscales peque\u00f1as y grandes, y los que pagan regularmente o s\u00f3lo una vez al a\u00f1o.<\/p>\n\n\n\n<p>El resultado fue una respuesta positiva y constructiva que permiti\u00f3 al equipo introducir numerosas mejoras, a\u00f1adir valor, facilitar la utilizaci\u00f3n y confirmar el dise\u00f1o de la soluci\u00f3n. Adem\u00e1s, las pruebas con los usuarios fueron fundamentales para determinar el nombre del nuevo m\u00e9todo de pago.<\/p>\n\n\n\n<p>ÎÚÑ»´«Ã½ apoy\u00f3 a HMRC en su selecci\u00f3n del proveedor de software de pagos antes de gestionar la creaci\u00f3n de la soluci\u00f3n integral, que se complet\u00f3 en s\u00f3lo tres meses gracias al excelente trabajo en equipo. La supervisi\u00f3n continua de la soluci\u00f3n por parte de ÎÚÑ»´«Ã½ sigue garantizando un flujo constante de mejoras y perfeccionamientos.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>Open Banking ofrece a los clientes la posibilidad de introducir sus datos de pago previamente desde su cuenta bancaria, lo que les permite pagar con mayor rapidez y reduce el riesgo de que cometan un error. Implantar el nuevo sistema con tanta rapidez ha sido un gran trabajo de equipo entre el proveedor de Open Banking y los equipos de entrega digital, pagos y comercial.<\/p>\n<cite>Simon Lyons<br>Antiguo Director de Participaci\u00f3n del Ecosistema en la Entidad de Ejecuci\u00f3n de la Banca Abierta<\/cite><\/blockquote>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-garantia-de-pago-y-ahorro-sustancial-de-costes\">Garant\u00eda de pago y ahorro sustancial de costes<\/h2>\n\n\n\n<p>En 2021, HMRC se convirti\u00f3 en la primera autoridad fiscal del mundo en integrar plenamente Open Banking en sus sistemas cuando lanz\u00f3 sus servicios de iniciaci\u00f3n de pagos, permitiendo a particulares y empresas pagar toda una serie de impuestos, sin necesidad de proveedores de tarjetas.<\/p>\n\n\n\n<p>El esfuerzo de colaboraci\u00f3n entre HMRC, ÎÚÑ»´«Ã½ y otros proveedores ha beneficiado tanto al departamento como a los contribuyentes. Con la soluci\u00f3n Open Banking, el n\u00famero de referencia del pago, que HMRC utiliza para asignar los pagos a la persona o empresa adecuada, se introduce autom\u00e1ticamente en el formulario de pago en l\u00ednea y se transmite de forma segura al banco del pagador.<\/p>\n\n\n\n<p>El pago de impuestos mediante Open Banking reduce significativamente el riesgo de que los pagos se asignen err\u00f3neamente a una cuenta equivocada, cuya resoluci\u00f3n puede llevar mucho tiempo y resultar costosa tanto para el pagador como para el beneficiario. La seguridad que ofrece Open Banking proporciona ahorro, eficiencia y tranquilidad a ambas partes, ya que el tiempo que se ahorra al minimizar los errores puede dedicarse a tareas de mayor valor.<\/p>\n\n\n\n<p>Adem\u00e1s, fuera del ecosistema de Open Banking, el comerciante -en este caso HMRC- incurre en un gasto cada vez que se realiza un pago individual con tarjeta de cr\u00e9dito o d\u00e9bito, lo que puede suponer una cifra anual considerable para las grandes organizaciones comerciales que reciben millones de pagos al a\u00f1o.<\/p>\n\n\n\n<p>El 24 de marzo de 2021 se realiz\u00f3 el primer pago de impuestos por Open Banking. Tan solo 10 meses despu\u00e9s del lanzamiento de \u00abPay by bank account\u00bb se hab\u00edan realizado m\u00e1s de un mill\u00f3n de pagos, por valor de m\u00e1s de 3.000 millones de libras.<\/p>\n\n\n\n<p>Se calcula que la mitad de las peque\u00f1as empresas del Reino Unido y m\u00e1s de cuatro millones de particulares utilizan ya servicios basados en la tecnolog\u00eda de banca abierta, cifras que aumentar\u00e1n a medida que se conozcan mejor.<\/p>\n\n\n\n<p>Simon Lyons is the former Head of Ecosystem Engagement at the Open Banking Implementation Entity (OBIE), the independent organization set up by the Government\u2019s Competition and Markets Authority (CMA), to implement and oversee Open Banking in the UK.<\/p>\n\n\n\n<p>\u201cOpen Banking ofrece a los clientes la posibilidad de introducir sus datos de pago previamente desde su cuenta bancaria, lo que les permite pagar m\u00e1s r\u00e1pidamente y reduce el riesgo de que cometan un error&#8221;, explica Lyons. &#8220;Implantar el nuevo sistema con tanta rapidez ha sido un gran trabajo de equipo entre el proveedor de Open Banking y los equipos de entrega digital, pagos y comercial.\u201d<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"<p>HMRC, with support from ÎÚÑ»´«Ã½, develops a \u201dPay by bank account\u201d service, enabling individuals and businesses to pay taxes directly from their own accounts to HMRC, eliminating costly card 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