{"id":553549,"date":"2025-10-08T08:01:59","date_gmt":"2025-10-08T08:01:59","guid":{"rendered":"https:\/\/www.capgemini.com\/ch-en\/?post_type=research-and-insight&p=553549"},"modified":"2025-10-09T05:16:59","modified_gmt":"2025-10-09T05:16:59","slug":"could-ai-unlock-great-customer-service-in-the-public-sector","status":"publish","type":"research-and-insight","link":"https:\/\/www.capgemini.com\/ch-en\/insights\/research-library\/could-ai-unlock-great-customer-service-in-the-public-sector\/","title":{"rendered":"Could AI unlock great customer service in the public sector?"},"content":{"rendered":"\n
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Gen AI<\/span><\/div><\/div><\/div>

Could AI unlock great customer service in the public sector?<\/h1><\/div>
Download our PoV<\/span>6 MB pdf<\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/header>\n\n\n\n