{"id":550132,"date":"2025-05-23T10:34:06","date_gmt":"2025-05-23T10:34:06","guid":{"rendered":"https:\/\/www.capgemini.com\/ch-en\/?post_type=research-and-insight&#038;p=550132"},"modified":"2025-09-11T04:53:10","modified_gmt":"2025-09-11T04:53:10","slug":"business-meet-agentic-ai","status":"publish","type":"research-and-insight","link":"https:\/\/www.capgemini.com\/ch-en\/insights\/research-library\/business-meet-agentic-ai\/","title":{"rendered":"Business, meet agentic AI"},"content":{"rendered":"\n<header class=\"wp-block-cg-blocks-hero-reusable header heroReusable  \"><div class=\"header-bgs\"><picture><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/05\/Business-meet-Agentic-AI_Webbanner-2880X1800.png?w=2880&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/05\/Business-meet-Agentic-AI_Webbanner-2880X1800.png?w=2880&amp;quality=70 2x\" media=\"(min-width: 1500px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/05\/Business-meet-Agentic-AI_Webbanner-2880X1800.png?w=1440&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/05\/Business-meet-Agentic-AI_Webbanner-2880X1800.png?w=2880&amp;quality=70 2x\" media=\"(min-width: 992px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/05\/Business-meet-Agentic-AI_Webbanner-2880X1800.png?w=1024&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/05\/Business-meet-Agentic-AI_Webbanner-2880X1800.png?w=1024&amp;quality=70 2x\" media=\"(min-width: 768px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/05\/Business-meet-Agentic-AI_Webbanner-2880X1800.png?w=768&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/05\/Business-meet-Agentic-AI_Webbanner-2880X1800.png?w=768&amp;quality=70 2x\" media=\"(min-width: 0)\"\/><img decoding=\"async\" src=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/05\/Business-meet-Agentic-AI_Webbanner-2880X1800.png\" class=\"header-img header-img-d\" alt=\"\" style=\"object-fit:cover;object-position:50% 50%\" loading=\"eager\"\/><\/picture><\/div><div class=\"heroPictureCardHeaderShape\"><\/div><div class=\"container\"><div class=\"row\"><div class=\"col-md-12\"><div class=\"box\"><div class=\"boxTagWrapper\"><div class=\"tagInfo\"><div><span class=\"box-tag\">Data and AI<\/span><\/div><\/div><\/div><div class=\"box-title\"><h1 data-maxlength=\"34\">Business, meet agentic AI<\/h1><\/div><h2 class=\"reasearchInsightTitle\">Confidence in autonomous and agentic solutions<\/h2><div class=\"inner-row-insight download-btn\"><div class=\"col-md-4 downloadFiles addPadding\"><a class=\"button-download--small\" type=\"download\" href=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/05\/Confidence-in-autonomous-and-agentic-systems_19May.pdf\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"opens in a new window\"><span>Download white paper<\/span><span class=\"type\">7 MB  pdf<\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/header>\n\n\n\n<section class=\"wp-block-cg-blocks-group undefined section section--article-content\"><div class=\"article-main-content\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-md-1\"><nav class=\"article-social\"><ul class=\"social-nav\"><li class=\"ip-order-fb\"><a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https:\/\/www.capgemini.com\/?post_type=research-and-insight&amp;p=1126651\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"opens in a new window\"><i aria-hidden=\"true\" class=\"icon-fb\"><\/i><span class=\"sr-only\">Facebook<\/span><\/a><\/li><li class=\"ip-order-li\"><a href=\"https:\/\/www.linkedin.com\/shareArticle?url=https:\/\/www.capgemini.com\/?post_type=research-and-insight&amp;p=1126651\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"opens in a new window\"><i aria-hidden=\"true\" class=\"icon-li\"><\/i><span class=\"sr-only\">Linkedin<\/span><\/a><\/li><\/ul><\/nav><\/div><div class=\"col-12 col-md-11 col-lg-10\"><div class=\"article-text article-quote-text\">\n<h4 class=\"wp-block-heading\" id=\"h-this-white-paper-is-designed-for-business-leaders-ai-enthusiasts-and-technology-decision-makers-looking-to-explore-the-transformative-potential-of-autonomous-and-agentic-systems-and-the-new-challenges-they-bring\">This white paper is designed for business leaders, AI enthusiasts and technology decision makers looking to explore the transformative potential of autonomous and agentic systems and the new challenges they bring.<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The development of autonomous agentic systems<\/li>\n\n\n\n<li>Key concepts of autonomy, agency, and authority<\/li>\n\n\n\n<li><a href=\"https:\/\/www.capgemini.com\/ch-en\/insights\/expert-perspectives\/the-next-industrial-revolution-multi-agent-systems-and-small-gen-ai-models-are-transforming-factories\/\" target=\"_blank\" rel=\"noreferrer noopener\">Multi-agent systems<\/a> and their various functions, forms, behaviors<\/li>\n\n\n\n<li>Practical implementation strategies<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-the-era-of-autonomous-and-agentic-ai\"><strong>The era of autonomous and agentic AI<\/strong><\/h4>\n\n\n\n<p><a href=\"https:\/\/www.capgemini.com\/ch-en\/insights\/expert-perspectives\/the-autonomous-ai-revolution-is-here-to-transform-our-world\/\">Autonomous and agentic AI<\/a> systems, which can make decisions and take actions independently, are revolutionizing how we interact with and experience technology. In this new era where autonomous AI systems interact and co-exist with humans, ensuring AI is reliable and meets human expectations is of utmost importance.<\/p>\n\n\n\n<p>Now is the time to focus on practical implementation strategies and a comprehensive assessment of reliability and alignment challenges to help you master the world of agentic.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>\u201cThe reason agentic and autonomous systems are transformative is because they allow users of technology to shift from defining the solution to simply stating their problem.\u201d<\/p>\n<\/blockquote>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/05\/Wheel.png\" alt=\"\" class=\"wp-image-1127412\" style=\"width:700px\"\/><\/figure>\n\n\n\n<div style=\"height:35px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-understanding-the-basics-of-ai-agent-systems\">Understanding the basics of AI agent systems<\/h4>\n\n\n\n<p>Autonomous AI systems have been evolving for decades, leading to today&#8217;s advanced multi-agent AI solutions. Initially, simple chatbots offered limited capabilities, but as integration improved, co-pilot systems emerged, providing more helpful assistance to humans. From there, the step from well-functioning co-pilots to more autonomous autopilot systems is not such a big leap. Today, multi-agent AI systems can combine high levels of independence and integration, creating unprecedented value but also demanding good risk management.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>What makes an agent an agent? Autonomy, agency and authority<br><\/strong>An agent is any entity that works on behalf of another entity. It can accomplish high-level objectives often uses specialist capabilities. Agents have a degree of autonomy and authority to take actions that modify their world.<\/li>\n\n\n\n<li><strong>How does an autonomous multi-agent system work?<br><\/strong>A multi-agent system consists of multiple independent agents operating within a common environment. Four architectural dimensions shape their capabilities, behaviors, and governance: simple vs. complex, small vs. large, homogeneous vs. heterogeneous, centralized vs. decentralized.<\/li>\n\n\n\n<li><strong>But what can agents actually do?<br><\/strong>An autonomous agentic system is defined by its functional concrete capabilities that can be summarized as two dimensions: generalist vs. specialist and deterministic vs. non-deterministic. These capabilities determine the practical utility and impact of the system regardless of its architectural sophistication.<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><\/section>\n\n\n\n<section class=\"wp-block-cg-blocks-call-to-action undefined call-to-action-block\"><div class=\"container\"><div class=\"call-to-action-block-content-wrapper has-description\"><div class=\"text-wrapper has-description\"><h3 class=\"title\" data-maxlength=\"144\">Find out more\u00a0<\/h3><p class=\"description\" data-maxlength=\"210\"> ÎÚÑ»´«Ã½\u2019s AI Futures Lab\u2019s\u00a0<em>Confidence in autonomous and agentic systems<\/em>\u00a0follows up on last year\u2019s <em>Unleashing Confidence in AI<\/em> playbook.<\/p><\/div><div class=\"button-wrapper has-description\"><a class=\"cta-btn action-valid\" href=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/05\/Confidence-in-autonomous-and-agentic-systems_19May.pdf\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Download now about Find out more\u00a0\" title=\"Opens in a new window\" data-maxlength=\"24\" tabindex=\"0\"> Download now <\/a><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"<p>This white paper is designed for business leaders, AI enthusiasts and technology decisions makers looking to explore the transformative potential of autonomous and agentic systems and the new challenges they bring.<\/p>\n","protected":false},"author":189,"featured_media":550133,"template":"","meta":{"cg_dt_proposed_to":[],"cg_seo_hreflang_relations":"[]","cg_seo_canonical_relation":"{\"uuid\":\"1adb2fff-3310-49c1-ba0f-75bf46d7292f\",\"blogId\":\"44\",\"domain\":\"www.capgemini.com\",\"sitePath\":\"\/ch-en\/\",\"postLink\":\"https:\/\/www.capgemini.com\/ch-en\/insights\/research-library\/business-meet-agentic-ai\/\",\"postId\":550132,\"isSaved\":true,\"isCrossLink\":false,\"hasCrossLink\":false,\"hreflang\":\"\",\"link\":\"\"}","cg_seo_hreflang_x_default_relation":"","cg_dt_approved_content":true,"cg_dt_mandatory_content":false,"cg_dt_notes":"","cg_dg_source_changed":true,"cg_dt_link_disabled":false,"footnotes":"","related_resource_url":"","related_resource_id":0,"related_resource_size":"","related_resource_type":"","cg_author":0,"_yoast_wpseo_primary_theme":74,"primary_term":"Data and AI","featured_focal_points":""},"tags":[],"research-and-insight-type":[512],"theme":[74],"brand":[],"service":[192],"industry":[],"partners":[],"content-group":[],"class_list":["post-550132","research-and-insight","type-research-and-insight","status-publish","has-post-thumbnail","hentry","research-and-insight-type-playbook","theme-data-and-ai","service-data-ai"],"theme_term_info":[{"id":74,"name":"Data and AI"}],"industry_term_info":[],"services_term_info":[{"id":192,"name":"Data &amp; 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