{"id":548290,"date":"2025-11-06T06:38:06","date_gmt":"2025-11-06T06:38:06","guid":{"rendered":"https:\/\/www.capgemini.com\/au-en\/?p=548290&#038;preview=true&#038;preview_id=548290"},"modified":"2025-11-19T06:44:52","modified_gmt":"2025-11-19T06:44:52","slug":"bringing-banks-and-corporates-together-in-the-digital-era","status":"publish","type":"post","link":"https:\/\/www.capgemini.com\/au-en\/insights\/expert-perspectives\/bringing-banks-and-corporates-together-in-the-digital-era\/","title":{"rendered":"Bringing banks and corporates together in the digital era"},"content":{"rendered":"\n<header class=\"wp-block-cg-blocks-hero-blogs header-hero-blogs\"><div class=\"container\"><div class=\"hero-blogs\"><div class=\"hero-blogs-content-wrapper\"><div class=\"row\"><div class=\"col-12\"><div class=\"header-title\"><h1>Bringing banks and corporates together in the digital era<\/h1><\/div><\/div><\/div><\/div><div class=\"hero-blogs-bottom\"><div class=\"header-author\"><div class=\"author-img\"><img decoding=\"async\" src=\"https:\/\/www.capgemini.com\/au-en\/wp-content\/uploads\/sites\/10\/2022\/03\/Gareth-Wilson-2-1.jpg?w=200&amp;quality=10\" alt=\"\" loading=\"lazy\"\/><\/div><div class=\"author-name-date\"><h5 class=\"author-name\">Gareth Wilson<\/h5><h5 class=\"blog-date\">Nov 6, 2025<\/h5><\/div><\/div><div class=\"brand-image\"><\/div><\/div><\/div><\/div><\/header>\n\n\n\n<section class=\"wp-block-cg-blocks-group undefined section section--article-content\"><div class=\"article-main-content\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-md-1\"><nav class=\"article-social\"><ul class=\"social-nav\"><li class=\"ip-order-fb\"><a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https:\/\/www.capgemini.com\/?p=1091095\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"opens in a new window\"><i aria-hidden=\"true\" class=\"icon-fb\"><\/i><span class=\"sr-only\">Facebook<\/span><\/a><\/li><li class=\"ip-order-li\"><a href=\"https:\/\/www.linkedin.com\/shareArticle?url=https:\/\/www.capgemini.com\/?p=1091095\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"opens in a new window\"><i aria-hidden=\"true\" class=\"icon-li\"><\/i><span class=\"sr-only\">Linkedin<\/span><\/a><\/li><\/ul><\/nav><\/div><div class=\"col-12 col-md-11 col-lg-10\"><div class=\"article-text article-quote-text\">\n<p>For years, the relationship between banks and corporations has been limited by manual workflows, disconnected systems, and slow processes. The result? Account onboarding that takes days, and liquidity planning often depending on spreadsheets and email chains. Today, digital platforms, real-time infrastructure, and intelligent technologies are transforming this landscape \u2013 enabling faster, smarter, and more collaborative partnerships.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-navigating-volatility-with-smarter-treasury-operations\">Navigating volatility with smarter treasury operations<\/h2>\n\n\n\n<p>In today\u2019s environment, uncertainty is no longer episodic \u2013 it\u2019s constant. Geopolitical tensions, interest rate fluctuations, and supply chain disruptions have made agility and foresight essential. Corporate treasurers are under pressure to forecast with precision and act with speed.<\/p>\n\n\n\n<p><span style=\"font-size: 1rem; letter-spacing: 0.4px;\">Yet, many still face friction. According to the <a href=\"https:\/\/www.capgemini.com\/insights\/research-library\/world-payments-report-2023\/\" target=\"_blank\" rel=\"noreferrer noopener\">ÎÚÑ»´«Ã½ World Payments Report 2023<\/a>, 70% of treasurers find current cash management services lacking \u2013 citing poor real-time visibility, slow onboarding, and weak integration. <a href=\"https:\/\/www.capgemini.com\/insights\/research-library\/world-payments-report\/\" target=\"_blank\" rel=\"noreferrer noopener\">Our 2026 report<\/a> reveals an even deeper issue: more than 80% of treasury teams still rely on manual, paper-based Accounts Payable and Accounts Receivable (AP\/AR) processes. This signals a clear opportunity for banks to lead the modernization of treasury infrastructure<\/span>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-seizing-the-opportunity-for-strategic-servicing\">Seizing the opportunity for strategic servicing<\/h2>\n\n\n\n<p>At this year\u2019s Sibos, we also discussed how in today\u2019s volatile economy, corporate treasurers face increasing pressure to manage liquidity, optimize operations, and provide strategic value. Despite working with multiple banking partners, a significant 70% of treasurers say their cash-management needs aren\u2019t fulfilled.<\/p>\n\n\n\n<p>This gap isn\u2019t just a service failure \u2013 it\u2019s a strategic opportunity. To stay relevant, banks must evolve from traditional service providers into smart, platform-based partners capable of handling the complex demands of modern treasury operations. The most successful firms will move beyond traditional setups to become more intelligent, secure, and user-centric. They will empower relationship managers and senior bankers with advanced tools and technologies to thrive in a competitive and evolving digital landscape.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-real-time-payments-data-integration-and-simplifying-complexity\">Real-time payments, data integration, and simplifying complexity<\/h2>\n\n\n\n<p>Real-time payments are gaining traction globally, and when paired with predictive analytics, they empower treasurers to manage liquidity dynamically. No longer dependent on outdated reports, finance teams can now access live insights and make informed decisions instantly.<\/p>\n\n\n\n<p>But this transformation hinges on data. Clean, connected, and accessible data is the foundation of intelligent treasury systems. From Enterprise Resource Planning (ERP) to APIs, the evolution of integration has enabled corporations to unify their financial view \u2013 even across multiple banking partners and geographies. This centralization enhances control without sacrificing local flexibility.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-agentic-ai-empowering-decisions-not-replacing-them\">Agentic AI: Empowering decisions, not replacing them<\/h2>\n\n\n\n<p>One of the most transformative innovations is agentic AI \u2013 systems that not only analyze data but also act on it. These AI agents are being integrated into treasury workflows to automate reconciliation, liquidity planning, and forecasting.<\/p>\n\n\n\n<p>What sets agentic AI apart is its transparency. It doesn\u2019t just deliver a number \u2013 it explains the rationale behind it. This builds trust and empowers finance leaders to make strategic decisions with confidence. By automating routine tasks like onboarding and compliance checks, AI frees up senior bankers and treasurers to focus on high-value initiatives.<\/p>\n\n\n\n<p>Looking ahead, we may see AI agents on both sides \u2013 banks and corporations \u2013 working together to simplify complex tasks like onboarding across multiple countries and meeting regulatory standards. This could significantly cut down friction and improve the client experience.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-scaling-innovation-and-building-future-ready-teams\">Scaling innovation and building future-ready teams<\/h3>\n\n\n\n<p>Many organizations have experimented with AI and digital tools in isolated pilots. The next step is scaling these innovations enterprise-wide \u2013 making them secure, reliable, and impactful across the full treasury ecosystem.<\/p>\n\n\n\n<p>As technology advances, it doesn\u2019t replace people \u2013 it empowers them. Senior bankers and treasurers are shifting from operational tasks to strategic leadership. To fully realize this shift, banks must invest in upskilling, change management, and fostering a culture of innovation.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-conclusion-from-service-providers-to-strategic-partners\">Conclusion: From service providers to strategic partners<\/h2>\n\n\n\n<p>Digitalization is redefining relationships between banks and corporations. The shift from transactional services to strategic collaboration is already underway. With real-time data, intelligent tools, and empowered teams, banks have a unique opportunity to become trusted partners \u2013 helping corporates navigate complexity and plan with confidence.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/section>\n\n\n\n<section class=\"section section--expert-slider wrapper-people-slider wp-block-cg-blocks-wrapper-people-slider undefined\"><div class=\"container\"><div class=\"content-title\"><h2 data-maxlength=\"34\" class=\"people-heading-title\">Meet our author<\/h2><\/div><\/div><div class=\"slider slider-boxed\"><div class=\"container\"><div class=\"slider-window\"><div class=\"slider-list\">\t\t<div class=\"slide\">\n\t\t\t<div class=\"box\">\n\t\t\t\t<div class=\"row\">\n\t\t\t\t\t<div class=\"col-md-6 col-lg-4 box-img-wrapper\">\n\t\t\t\t\t\t<img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.capgemini.com\/au-en\/wp-content\/uploads\/sites\/10\/2022\/03\/Gareth-Wilson-2-1.jpg\" alt=\"Gareth 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2x\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tmedia=\"(min-width: 992px)\"\/>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<source srcset=\"https:\/\/www.capgemini.com\/au-en\/wp-content\/uploads\/sites\/10\/2025\/09\/Capcom-Webpage-Banner_2880x1800-1.jpg?w=1024&#038;quality=70 1x, https:\/\/www.capgemini.com\/au-en\/wp-content\/uploads\/sites\/10\/2025\/09\/Capcom-Webpage-Banner_2880x1800-1.jpg?w=2048&#038;quality=70 2x\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tmedia=\"(min-width: 768px)\"\/>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<source srcset=\"https:\/\/www.capgemini.com\/au-en\/wp-content\/uploads\/sites\/10\/2025\/09\/Capcom-Webpage-Banner_2880x1800-1.jpg?w=500&#038;quality=70 1x, https:\/\/www.capgemini.com\/au-en\/wp-content\/uploads\/sites\/10\/2025\/09\/Capcom-Webpage-Banner_2880x1800-1.jpg?w=1000&#038;quality=70 2x\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tmedia=\"(min-width: 0)\"\/>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.capgemini.com\/au-en\/wp-content\/uploads\/sites\/10\/2025\/09\/Capcom-Webpage-Banner_2880x1800-1.jpg\" alt=\"\" style=\"object-position: 50% 50%; object-fit: cover;\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/picture>\n                                <\/div>\n                            <\/div>\n                            <div class=\"col-12 col-md-5 col-lg-7\"><\/div>\n                        <div class=\"col-12 col-md-7 col-lg-5\">\n                            <a href=\"https:\/\/www.capgemini.com\/au-en\/insights\/research-library\/world-payments-report\/\" aria-label=\"World Payments Report 2026\" class=\"card-link-holder\">\n                            <div class=\"insight-card insight-card-start\">\n                                <div class=\"card-tag\">ÎÚÑ»´«Ã½ Research Institute<\/div>\n                                <h3 class=\"card-title\">World Payments Report 2026<\/h3>\n                                <div class=\"insight-card-footer\">\n                                    <img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.capgemini.com\/au-en\/wp-content\/themes\/capgemini2025\/assets\/images\/capgemini-research-institute-white.svg\" alt=\"capgemini-research-institute\" class=\"light\">\n\t\t\t\t\t\t\t\t\t<img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.capgemini.com\/au-en\/wp-content\/themes\/capgemini2025\/assets\/images\/capgemini-research-institute-white.svg\" alt=\"capgemini-research-institute\" class=\"dark\">\n                                <\/div>\n                            <\/div>\n                            <\/a>\n                        <\/div>\n                     <\/div>\n                    <\/div><\/div><\/section>\n\n<section class=\"section section--expert-perspectives\"><div class=\"container\"><div class=\"content-title\"><h2 class=\"expert-heading\">Expert perspectives<\/h2><\/div><div class=\"expert-prospective-container\"><div class=\"row\"><div class=\"col-12 col-md-4 row-space\"><div class=\"box\"><div class=\"box-img-wrapper\"><a href=\"https:\/\/www.capgemini.com\/au-en\/insights\/expert-perspectives\/a-call-to-action-for-banks-in-the-ai-age\/\" aria-label=\"A call to action for banks in the AI age: Transforming treasury with intelligent platforms\" tabindex=\"-1\"><img decoding=\"async\" class=\"box-img\" alt=\"\" src=\"https:\/\/www.capgemini.com\/au-en\/wp-content\/uploads\/sites\/10\/2025\/09\/Banks-in-AI-age-blog.jpeg?w=600&#038;quality=70\" style=\"object-position: 50% 50%; object-fit: cover;\" loading=\"lazy\" \/><\/a><\/div><div class=\"box-inner\"><div class=\"box-tag\">Customer experience, Data and AI<\/div><a class=\"content-box-title\" href=\"https:\/\/www.capgemini.com\/au-en\/insights\/expert-perspectives\/a-call-to-action-for-banks-in-the-ai-age\/\" aria-label=\"A call to action for banks in the AI age: Transforming treasury with intelligent platforms\"><h3 class=\"expert-subtitle\">A call to action for banks in the AI age: Transforming treasury with intelligent platforms<\/h3><\/a><div class=\"box-bottom\">\n\t\t\t<img decoding=\"async\" class=\"box-logo box-logo-default \" loading=\"lazy\" alt=\"\" src=\"https:\/\/www.capgemini.com\/au-en\/wp-content\/themes\/capgemini2025\/assets\/images\/cg-logo-blue.svg\" \/><div class=\"date-name-info\"><div class=\"author-text\">ÎÚÑ»´«Ã½<\/div><div class=\"date-text\">Sep 3, 2025<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n\n\n<section class=\"wp-block-cg-blocks-wrapper-card-related-capabilities undefined card-related-capability\"><div class=\"cardelatedBgShape\"><\/div><div class=\"container\"><div class=\"contentTitle\"><h2 data-maxlength=\"34\" class=\"capabilities-heading\">Related Solution<\/h2><\/div><div class=\"row\">\n<div class=\"wp-block-cg-blocks-card-related-capabilities col-md-4 gridbox card-block\"><div class=\"box box--1 capblock\"><div class=\"box-img-wrapper\"><div class=\"img-ratio\"><img decoding=\"async\" src=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2021\/12\/ÎÚÑ»´«Ã½_Industries_Capital-Markets_Cards-and-payments_2.jpg?w=500&amp;quality=70\" srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2021\/12\/ÎÚÑ»´«Ã½_Industries_Capital-Markets_Cards-and-payments_2.jpg?w=500&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2021\/12\/ÎÚÑ»´«Ã½_Industries_Capital-Markets_Cards-and-payments_2.jpg?w=1000&amp;quality=70 2x\" class=\"box-img\" alt=\"\" style=\"object-fit:cover;object-position:50% 50%\" loading=\"lazy\"\/><\/div><\/div><div class=\"box-inner\"><a class=\"box-title\" aria-label=\"Cards and payments\" href=\"\/au-en\/industries\/banking-and-capital-markets\/cards-and-payments\/\" target=\"\" rel=\"noopener noreferrer\" title=\"opens in a new window\"><h3 class=\"card-subtitle\">Cards and payments<\/h3><\/a><\/div><\/div><\/div>\n<\/div><\/div><\/section>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Bringing banks and corporates together in the digital 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