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Energy transition and utilities

The energy transition is not just a generation-defining challenge. It’s an opportunity to build a rejuvenated economy, a fairer society and a healthier place to live, powered by clean, affordable and abundant energy.

The energy and utilities industry has a pivotal role to play, with sustainable energy supplies and innovative services fundamental to every government, business and citizen’s efforts to achieve net-zero.

ÎÚÑ»´«Ã½ is at the heart of the global energy transformation. We help organizations to define their strategic direction and put in place governance structures and delivery plans that turn vision into tomorrow’s ground-breaking services and solutions.

“Helping energy and utilities organizations to harness the vast economic and societal potential of the energy transition and build a better future is our passion and purpose”

James Forrest, Global Energy Transition and Utilities Industry Leader

A new approach to EV load management

Smart grid – technologies for the future

Today’s power grid operators have a vital role to play in the successful transition to the clean and sustainable energy future that we all want.

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“Get the future you want” met The Institute

Areas of focus

Integrated energy

Utilities

Accelerating energy transition

Client stories

    Anglian Water enhances customer experience with digital wallet integration

    Anglian Water partnered with ÎÚÑ»´«Ã½ to streamline the customer payment process by adding Apple Pay and Google Pay, improving customer satisfaction and efficiency

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    ESO provides British electricity customers with flexibility service

    The Electricity System Operator (ESO) partnered with ÎÚÑ»´«Ã½ to rapidly design and launch the Demand Flexibility Service to respond to the drastic disruption to global supplies of energy caused by external factors such as the war in Ukraine

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    Eneco eMobility supercharges its customer care with generative AI

    Working with ÎÚÑ»´«Ã½, the charging services provider boosted agent productivity and enhanced the client service experience by introducing Dynamics 365 Contact Center – a Copilot-first cloud contact center, powered by Gen AI.

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    OCAP harnesses technology and data to reuse CO2

    Working closely with ÎÚÑ»´«Ã½ Engineering, OCAP harnesses technology to take full control of its CO2 distribution, enabling effective reuse and helping prevent unnecessary emissions

    ÎÚÑ»´«Ã½ Engineering
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    Scottish Water reimagines field services with SWIFT

    ÎÚÑ»´«Ã½ supports Scottish Water in the delivery of its Intelligent Field Force Transformation program, delivering high-quality, data-driven, and sustainable field services

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      Read more client stories here

      Research and insights

      Report

      World Energy Markets Observatory
      ÎÚÑ»´«Ã½ Research Institute

      Remodeling the future: How energy transition is driving new models in energy and utilities

      capgemini-research-institute
      ÎÚÑ»´«Ã½ Research Institute

      Low-carbon hydrogen: A path to a greener future

      capgemini-research-institute

      Expert perspectives

      Trends

      2025 energy and utilities trends: five key themes shaping the transition

      James Forrest
      Jan 16, 2025
      Trends

      Can nuclear provide the power that drives the AI revolution?

      Paul Shoemaker
      Mar 10, 2025
      Innovation

      Why the future of battery storage is brighter than ever

      Mike Lewis
      Apr 16, 2025
      Sustainability

      Biofuels: Potential, Applications, and Challenges

      ÎÚÑ»´«Ã½
      Aug 28, 2024
      Innovation

      Local energy: a source of opportunity and resilience in the US energy transition

      Claire Gotham
      Jul 16, 2024
      Data and AI

      How microgrids can harness AI to proactively protect community energy

      Claire Gotham
      Jul 16, 2024

      Meet our experts

      James Forrest

      Group Industry Leader for Energy Transition and Utilities at ÎÚÑ»´«Ã½
      I lead in helping global clients with major business transformations involving smart grid, IoT, the reform of gas and electricity markets, major software and infrastructure changes, and the use of machine learning and artificial intelligence to drive significant business performance improvement.
      Chad Klekar

      Chad Klekar

      Vice President & Global New Energy Lead
      As the world’s population grows and global economies evolve, the need for energy is ever-increasing. Meeting that need in a sustainable and cost-effective way is the primary challenge of every energy company. This is where ÎÚÑ»´«Ã½ shines — at the intersection of engineering, digital, and data, where we innovate with our clients and partners to transform the energy industry.

      Peter King

      Global Energy and Utilities Lead ÎÚÑ»´«Ã½ Invent
      I focus on driving transformation by working with my clients to define new ways of working, new operating models and the transformation programs that will deliver change.

      Mike Lewis

      VP Global Leader Energy Transition
      He is the lead of ÎÚÑ»´«Ã½’s Energy Transition business globally. He is responsible for our client’s success in their move to low carbon energy – both the products and services our clients bring to market, and how their own company transition to low carbon, sustainable business practices.

        Partners

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