{"id":509174,"date":"2021-07-14T16:46:00","date_gmt":"2021-07-14T14:46:00","guid":{"rendered":"https:\/\/www.capgemini.com\/?post_type=press-release&#038;p=742055"},"modified":"2025-04-01T06:04:11","modified_gmt":"2025-04-01T06:04:11","slug":"capgemini-wins-the-2021-ai-breakthrough-award-3rd-year-in-a-row-2","status":"publish","type":"press-release","link":"https:\/\/www.capgemini.com\/ar-es\/news\/press-releases\/capgemini-wins-the-2021-ai-breakthrough-award-3rd-year-in-a-row-2\/","title":{"rendered":"ÎÚÑ»´«Ã½ wins AI Breakthrough Award for 3rd year in a row"},"content":{"rendered":"\t\t<div class=\"wp-block-cg-blocks-hero-press-release\">\n\t\t\t<header class=\"header-hero-press-release\" role=\"main\" id=\"main-content-press-release\">\n\t\t\t\t<div class=\"container\">\n\t\t\t\t\t<div class=\"hero-press-release\">\n\t\t\t\t\t\t<div class=\"hero-press-release-content-wrapper\">\n\t\t\t\t\t\t\t<div class=\"row\">\n\t\t\t\t\t\t\t\t<div class=\"col-12\">\n\t\t\t\t\t\t\t\t\t<div class=\"header-title\">\n\t\t\t\t\t\t\t\t\t\t<h1>\n\t\t\t\t\t\t\t\t\t\t\tÎÚÑ»´«Ã½ wins AI Breakthrough Award for 3rd year in a row\t\t\t\t\t\t\t\t\t\t<\/h1>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"header-description\">\n\t\t\t\t\t\t\t\t\t\t<p>ÎÚÑ»´«Ã½\u2019s Answer Generator tool named the Best Intelligent Word Recognition Solution<\/p>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"header-date\">\n\t\t\t\t\t\t\t\t\t\t<span>14 jul. 2021<\/span>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"hero-press-release-downloads\">\n\t\t\t\t\t\t\t\t<div class=\"row\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"col-12 col-md-6 col-lg-3\">\n\t\t\t\t\t\t\t\t\t\t\t<a class=\"download-item\" type=\"download\" href=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2021\/12\/07_14_ÎÚÑ»´«Ã½-News-Alert_AI-Breakthrough-award-2021-1.pdf\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"Opens in a new window\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"download-icon\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"download-details\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"download-title\">Download press release<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"download-props\">200 KB  pdf<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/header>\n\t\t<\/div>\n\t\t\n\n\n<section class=\"wp-block-cg-blocks-group undefined section section--article-content\"><div class=\"article-main-content\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-md-1\"><nav class=\"article-social\"><ul class=\"social-nav\"><li class=\"ip-order-fb\"><a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https:\/\/www.capgemini.com\/news\/press-releases\/capgemini-wins-the-2021-ai-breakthrough-award-3rd-year-in-a-row\/\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"abrir en una nueva ventana\"><i aria-hidden=\"true\" class=\"icon-fb\"><\/i><span class=\"sr-only\">Facebook<\/span><\/a><\/li><li class=\"ip-order-tw\"><a href=\"https:\/\/twitter.com\/intent\/tweet?url=https:\/\/www.capgemini.com\/news\/press-releases\/capgemini-wins-the-2021-ai-breakthrough-award-3rd-year-in-a-row\/&amp;text=ÎÚÑ»´«Ã½%20wins%20AI%20Breakthrough%20Award%20for%203rd%20year%20in%20a%20row\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"abrir en una nueva ventana\"><i aria-hidden=\"true\" class=\"icon-tw\"><\/i><span class=\"sr-only\">Twitter<\/span><\/a><\/li><li class=\"ip-order-li\"><a href=\"https:\/\/www.linkedin.com\/shareArticle?url=https:\/\/www.capgemini.com\/news\/press-releases\/capgemini-wins-the-2021-ai-breakthrough-award-3rd-year-in-a-row\/&amp;text=ÎÚÑ»´«Ã½%20wins%20AI%20Breakthrough%20Award%20for%203rd%20year%20in%20a%20row\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"abrir en una nueva ventana\"><i aria-hidden=\"true\" class=\"icon-li\"><\/i><span class=\"sr-only\">Linkedin<\/span><\/a><\/li><\/ul><\/nav><\/div><div class=\"col-12 col-md-11 col-lg-10\"><div class=\"article-text article-quote-text\">\n<p><strong>Paris, July 14, 2021 \u2013&nbsp;<\/strong><a href=\"http:\/\/www.capgemini.com\/\"><strong>ÎÚÑ»´«Ã½<\/strong><\/a><strong>&nbsp;announced today that it has won the 2021 AI Breakthrough Award for its Answer Generator tool, which has been recognized as the Best Intelligent Word Recognition Solution. AI Breakthrough Awards, part of Tech Breakthrough, a leading market intelligence and recognition platform for global technology innovation and leadership, honors excellence in Artificial Intelligence (AI) technologies, services, companies and products. The competition saw over 2200 nominations this year.<\/strong><\/p>\n\n\n\n<p>ÎÚÑ»´«Ã½\u2019s Answer Generator tool automates the process of categorizing and answering email queries for its human resources team, thereby reducing the response time. Developed by its team of experts dedicated to continuous innovation and automation in HR, the tool delivers rapid, frictionless, user friendly email support to ÎÚÑ»´«Ã½\u2019s global learning and development service desk team. It leverages intelligent automation to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Automate query categorization and email responses through a given template<\/li>\n\n\n\n<li>Categorize user email that features more than one keyword<\/li>\n\n\n\n<li>Provide easy access to set up and manage keywords<\/li>\n\n\n\n<li>Generate user friendly reports of responded\/not-responded emails.<\/li>\n<\/ul>\n\n\n\n<p>Sebastien Guibert, Global Head of Intelligent Automation at ÎÚÑ»´«Ã½ said<em>,\u201d We\u2019re delighted to receive the AI Breakthrough Award for the third consecutive time. It underlines our commitment to provide business-aligned smart solutions to our internal teams for a frictionless enterprise. Today\u2019s workplace is evolving at a rapid pace. In order to be resilient, organizations need to be rethink their HR approach, understand and respond to their employees\u2019 needs and create a people-focused culture. ÎÚÑ»´«Ã½\u2019s best in class Answer Generator tool is extremely intuitive which enables our HR team to respond to our team members\u2019 needs better, be more agile and responsive, and therefore boost employee engagement.<\/em>\u201d<\/p>\n\n\n\n<p><em>\u201cThe original email query process was extremely time-consuming. Every L&amp;D help desk representative had to identify and categorize queries manually, and then reply via a given template. This meant the ÎÚÑ»´«Ã½ team had to spend around 20 hours each day responding to incoming messages \u2013 just to keep on top of its mailbox effectively,\u201d said James Johnson, Managing Director, AI Breakthrough. \u201cÎÚÑ»´«Ã½\u2019s automated email categorization and response tool delivers a significant reduction of time, effort, and cost. Congratulations to the entire team involved with Answer Generator for winning our \u2018Best Intelligent Word Recognition Solution\u2019 award.\u201d<\/em><\/p>\n\n\n\n<p><strong>About ÎÚÑ»´«Ã½<\/strong><\/p>\n\n\n\n<p>ÎÚÑ»´«Ã½ is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 270,000 team members in nearly 50 countries. With its strong 50 year heritage and deep industry expertise, ÎÚÑ»´«Ã½ is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2020 global revenues of \u20ac16 billion.<\/p>\n\n\n\n<p>Get the Future You Want |&nbsp;<a href=\"http:\/\/www.capgemini.com\/#_blank\">www.capgemini.com<\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/section>\n\n\n<div class=\"wp-block-cg-blocks-cg-block-related-content\"><section class=\"relatedContentBlock\"><div class=\"container\"><div class=\"content-title\"><h2 class=\"related-content-heading\">Related News<\/h2><\/div><div class=\"row relatedContent\"><div class=\"col-lg-4 col-md-6 col-xs-12\">\n\t\t\t\t\t\t\t<div class=\"box\">\n\t\t\t\t\t\t\t\t<a aria-label=\"Read more about ÎÚÑ»´«Ã½ se posiciona como l\u00edder en 2022 Gartner\u00ae Magic Quadrant\u2122 para servicios de transformaci\u00f3n de TI en la nube p\u00fablica\" href=\"https:\/\/www.capgemini.com\/ar-es\/news\/press-releases\/capgemini-se-posiciona-como-lider-en-servicios-de-transformacion-de-ti-en-nube-publica-en-el-cuadrante-magicotm-de-gartner-2022\/\" 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about<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div><\/div><\/div><\/section><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":103,"featured_media":0,"template":"","meta":{"cg_dt_proposed_to":[],"cg_seo_hreflang_relations":"[]","cg_seo_canonical_relation":"","cg_seo_hreflang_x_default_relation":"{\"uuid\":\"147071a8-607d-406c-aaff-17e162d87ac1\",\"blogId\":\"\",\"domain\":\"\",\"sitePath\":\"\",\"postLink\":\"\",\"postId\":null,\"isSaved\":false,\"isCrossLink\":false,\"hasCrossLink\":false}","cg_dt_approved_content":true,"cg_dt_mandatory_content":false,"cg_dt_notes":"","cg_dg_source_changed":false,"cg_dt_link_disabled":false,"footnotes":"","related_resource_url":"https:\/\/www.capgemini.com\/wp-content\/uploads\/2021\/12\/07_14_ÎÚÑ»´«Ã½-News-Alert_AI-Breakthrough-award-2021-1.pdf","related_resource_id":640767,"related_resource_size":"200 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